When I was online booking the room there were 6 rooms available, 1 on the 2nd floor and 5 on the 1st floor. The room we received was a 1st floor on the end of the building closest to the street, there was a lot of early morning road noise (dump trucks, front end loaders and other construction vehicles) from "all" the city streets that seemed to be getting new water and sewer lines. We walked downtown for dinner only to find a majority of the street corners and sidewalks barricaded and had to walk in the street on a busy main thoroughfare. Back at the room the bathroom was lacking a valve knob to be able to divert the water from a shower to taking a bath. I'm shower the wife likes a bath! The toilet seat was a little too small, it should have a sign on it for 15 and under only, we're 65+. Later the neighbors upstairs and next door got home and the buzzing and rattling water lines were alive for almost 1.5 hours, causing us to turn up the volume on the TV to hear what we were watching. I'm still baffled how Hotels.com has a review Rating of 9.2 for BCM when I should have booked something in the 7+ area that would have included a pool and hot tub! The people were nice and the shorter drive to the Skybridge are my best takeaways from this experience.