The room was very comfortable. However the pull out bed mattress was a mess! Very old, torn and worn out. Yuk! The front desk staff was very nice.
Casey
1 晚家庭旅行
8/10
Mirian
1 晚行程
10/10
Raquel
2 晚家庭旅行
10/10
James
1 晚商务旅行
8/10
Joshua
1 晚家庭旅行
10/10
Samantha
1 晚行程
10/10
Andrew
1 晚行程
10/10
great,always stay here
GLORIA
1 晚家庭旅行
6/10
We waited an hour and a half past check in time, no apology or credit or anything. When we finally got to the room it reeked like wet dog.
Breakfast was well stocked but tables were dirty, chairs and couches stained.
Emily
1 晚结伴旅行
10/10
Ashley
2 晚结伴旅行
2/10
Front desk service was absolutely horrible. Selective professionalism. Caucasian auditor extremely impatient with stealth rudeness. The African American auditors (with the exception of the small one who was sweet) were rude-per usual-to other African American guests. Show your true colors when you interview so guests will want to return. Rooms were filthy and felt dirty. Parking fee of $20 per night is rip-off. I parked on the street one night but was still charged for two nights AFTER we checked out with no prior knowledge. Please retrain your staff and clean the walls and sinks in your room. My flesh crawled the entire time. Can’t say it enough-WORST DESK STAFF EVER.
真实旅客
2 晚家庭旅行
10/10
The front desk professionals were kind, helpful, and professional. The hotel was very clean. Housekeeping was professional. Overall very good experience!
Michelle
2 晚家庭旅行
10/10
We had a great stay! There was a very bad thunderstorm when we arrived and the power kept going out and shutting their system down! The employees handled it with grace and were super nice and friendly!
真实旅客
1 晚家庭旅行
10/10
Hotel was very close to UAB. Staff was absolutely awesome. Will stay here again when I have to come back to the hospital! The hotel earned their 5 star rating!💕
Sharon
2 晚家庭旅行
10/10
The front desk was very helpful with me and my mom. We are both handicapp and I forgot the lady name but she was an Angel❤️
Alicia
1 晚家庭旅行
10/10
Good place to stay downtown
AMANDA
1 晚家庭旅行
10/10
Roshonda
1 晚行程
4/10
Breakfast was not much to choose from. Very noisy last night.
Jim
1 晚家庭旅行
8/10
真实旅客
1 晚家庭旅行
10/10
Clean, modern, great breakfast!
Patricia
1 晚浪漫旅行
10/10
Great stay
Rickey
1 晚家庭旅行
10/10
All of the staff from desk clerks to housekeeping were very friendly and helpful!
Judith
1 晚家庭旅行
10/10
I enjoyed my stay at this hotel because upon my check in process the hotel receptionist was SO delightful. She was friendly and kind. Our room was clean and comfortable. I always appreciate breakfast but those buttermilk biscuits were phenomenal. My overall experience was great. I would have preferred not to pay $20 for parking but it was expected because the property is located downtown.