Beautiful hotel with polite and friendly staff. Room was clean. It had a large tub and separate shower. However the water never really got hot enough for me. My bed was also not very comfortable- you could hear the springs as you sit down on it. Also, My room was on second floor and I could hear loud music from parking lot after midnight. Finally breakfast was $18 but it appeared burnt (potatoes and eggs)so I went somewhere else to eat. There were other options close by that were cheaper like McDonald’s or Waffle House. Still it was a convenient option for my stay.
Crista
Crista,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 9 日
My stay was good! The hotel was quiet. I locked myself out with the night latch and my TV didn't work, but maintenance was there quickly both times. The room was very comfortable. Unfortunately I was not able to find a phone number directly to the hotel before I checked in.
Veronica
Veronica,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
I haven't got my $100 back for my deposits yet an its been 2 weeks
Michael
Michael,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Justin
Justin,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Gary
Gary,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 21 日
Not pleased with the Hilton
The hotel was surprised with our arrival. We booked a suite but were told since booking through Hotels & not direct that it was oversold and only a regular king was available. We had 2 kids that had to sleep on the floor. Called down to request linens to make a pallet and phones didn’t work. Had to load back up the kids to go down and get blankets. Breakfast was selected for an additional $10 upon booking but was actually $17.99 per adult for a continental style breakfast. We’re normally Marriott people but found this last minute & wont be back. Hopefully it was an overbooking issue and not common. Recommend calling before booking if needing a specific room type.
Chelsea
Chelsea,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Jacquenetta
Jacquenetta,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 11 日
Such poor customer service!
We dealt with three staff members. They were not trained in good customer service. We were given a room with a blocked, unflushable toilet. No apologies. Bad, sullen attitude. No apology. The second room was okay. Then they charged us for parking which we did not use. We asked that charge to be removed. Sullen attitude again. Finally after 10 minutes of incompetence, a manager took over, but explained the "accountant" would have to remove the erroneous charge. No apologies. This place really has poor customer relations. We heatedly do NOT recommend it.
DOUGLAS
DOUGLAS,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 27 日
EXCELLENT STAFF SOME ROOM PROBLEMS
The staff were very helpful and friendly. They recommended an excellent restaurant. The room was not well cleaned and the shower difficult to operate. both need to be checked. Would we stay there again? YES! we would check out the room before accepting, which is our usual procedure. This visit was an emergency, minimizing the time we had for checking.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 25 日
Had a short stay, hotel was very clean, check in was fast. Staff was friendly.
Adam
Adam,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 17 日
Great place to stay !
It was amazing, love hotel it was downtown around all things I needed to attend!!
Paul
Paul,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 16 日
Liked everything about the stay. However, the breakfast is poor( esp for the price) and really needs to stop being offered.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Easy walk to Alabama Theater and UAB medical center
Barbara
Barbara,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 7 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 27 日
Upon entering, I can see the door vinyl by the lock cracked to the wood inside. Almost as the door had been tampered with before.
I didn’t worry so much due to the safety locks inside.
My bathroom drained was stopped up. Janitor did come to assist. Refrigerator not working as well as the slow running and low pressure shower water. The shower only ran steaming hot water.
Janitor and front desk associate Destiny were very helpful for my one night stay.