The guys working the reception were wonderfully kind and helpful. The room itself is quite small and with dated and old furnishings, but everything was clean, which is most important for me.The entrance to the hotel lobby and rooms is by way of very steep stairs, which is rather fun and novel, but not for people with significant molibility issues. The location was good and within walking distance of most highlights, cafes and restaurants. Our room was facing the back courtyard, which was quiet. We enjoyed watching the beautiful, wild, green parakeets in the tree and feeding from the bird feeder outside our window (google "parakeets in Amsterdam"). But it was the staff who were the most positive highlights of our stay. Thank you!