Nice environment but the facility in room bit old. Food is good as well as restaurant service. Love the bird Terrence and good rest with free drinks, nice view with a warm tea makes my day!
LMP
1 晚浪漫旅行
10/10
非常棒的旅館, 安靜, 大眾溫泉風呂更是舒服
Huang-Pin
1 晚浪漫旅行
10/10
真实旅客
6/10
No TV inside the hotel room or the whole hotel area. It would be nice if you want to have meditation or reading a book in this hotel. The room is clean and tidy, and the apparatus are rather new, nevertheless, we found some dirt on the toilet pan when we first arrive. In all, it's is a quite and nice place for someone want to really have a relax trip in hakone.
Candy
10/10
Loved our stay and only wish we could have stayed longer! Great location, welcoming and accommodating staff (they shipped the laptop we left behind to our hotel in Tokyo the following day), fantastic meals (breakfast, dinner and treats) and thoughtful amenities deserve at least a couple of nights stay. Thermal springs are well situated and super relaxing and the area around the hotel is beautiful. I would give this hotel 11 out of 10!
Väldigt härligt hotell, med vacker omgivning och fin arkitektur. Bra kommunikation innan och god service hela vägen fram till att vi skulle checka ut. Då hade de stora svårigheter med att hjälpa oss navigera i buss-och tågtidtabeller. Med tanke på priset så var mina förväntningar på det högre. Maten upplevdes ’fancy’, men smakade långt ifrån fantastiskt. Hade uppskattat mer japansk stil på middagarna, snarare än försök att imitera västerländsk mat och uppläggningar.
Stella
2 晚家庭旅行
6/10
RYUICHI
1 晚家庭旅行
10/10
From the moment we arrived the service was excellent. The setting is beautiful and the staff are efficient and friendly. This really is a retreat and is very zen-like. The rooms are comfortable and cosy. The food was exceptional and prepared by the chefs in front on you. The onsen was amazing and opening hours to use were great.
Would highly recommend