6/10 好
2026 年 2 月 9 日
One night stay booked with breakfast. Good reviews of the Hotel, so reasonable expectations for my stay.
Arrived shortly after 18.00 on Saturday evening to find front door locked and a note inside to phone the Hotel to gain access. It was pouring with rain at the time and wasn't a pleasant experience standing in the rain trying to get someone to open the door, and also prevent my phone from getting damaged in the rain. There's no porch over the outside door and you are at the mercy of the elements. Not a good start. If it is essential to lock the access door to the Hotel at 6pm, why not lock the internal porch door instead of the external one. At least you can shelter in the dry porch to make the phone call.
Room 13. No coat hook to hang my wet coat on. Coat hangers in the wardrobe, but no trouser hanger to hang my wet trousers on. Wifi signal in Room 13 very weak and kept dropping out.
At 21.00 someone entered my room! The Yale type lock on the room was so flimsy, any key could open it. A dead bolt on the door would prevent unauthorised access.
Moved to room 21. Again poor/non existent wi-fi, and no coat hooks.
Apart from the points noted, the rooms were comfortable and practical. The breakfast, as noted by others was excellent.
I was given a receipt for my payment when I checked in, different to the amount I paid. My payment was direct to Hotels.com, not to the Hotel. Hotels.com have provided me with a receipt, the Hotel does not need to provide another one.
Andrew
Andrew，1 晚行程
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