Cockroach all over place inside the room , bathroom appliances is old & dirty-living facility VS price is too high, not recommended for any overseas visitors.
Moin U
2 晚结伴旅行
4/10
Michel
2 晚行程
2/10
Nothing
Assem
3 晚家庭旅行
6/10
Ruth
1 晚行程
8/10
Location: very good
Value for money: average
Safayet
2 晚家庭旅行
8/10
Tanim
5 晚家庭旅行
8/10
I love this hotel, its my second time staying at this hotel.
Nandita
3 晚浪漫旅行
10/10
Good
Mahesh
3 晚家庭旅行
4/10
Nabajit
2 晚行程
2/10
Manal
2/10
This hotel is highly OVERRATED as a 4-star and not really ready for hosting guests! While the staff made efforts to rectify gaps in service, the management has not equipped them to deliver good quality service.
1. “Confirmed” room unavailability - pre-confirmed and reconfirmed suite was not available and we were put in separate rooms in an older wing under renovation.
2. Check-in nightmare - beyond the room change, the check-in process was very slow and the access keycards provided didn’t work. We were shifted again to two other rooms where the issue continued throughout our stay.
3. Elevator/lift quality and availability - the access areas were blocked with furniture and construction materials with frequent unavailability of the lift, not to mention the dust and noise.
4. WIFI unavailability - totally UNAVAILABLE for most of our stay & we had to escalate the issue multiple times to then be told by the IT guy that there really was no WIFI on the floor area we were moved again to (despite being reassured otherwise).
5. Bathroom condition - poor water pressure in the flush, black silt in the bidet water, no hot water, poor quality towels that left huge amounts of lint
6. Smoking in non-smoking common areas - no compliance by some guests and no enforcement by the management; and we had to repeatedly ask the offenders to stop smoking outside our rooms.
This experience erodes trust in the hotel booking process via travel portals.
Girish
3 晚家庭旅行
10/10
Pleasant stay and right on Sudder St.
Close to the Indian Museum and New Market.
A great place to base yourself in this bustling glorious city.
Murray
4 晚行程
8/10
レストランが暗いが、全体はよい。レセプションのマダムがとても横柄なのが唯一残念。
真实旅客
2 晚商务旅行
8/10
It was overall pleasant
SHOMRAT S
1 晚行程
10/10
BISHNU PRASAD
2 晚商务旅行
6/10
The location is very convenient for tourists. However, the hotel has a lounge bar on the ground floor and the the loud noise and music disturbs until mid-night on most of the nights we stayed. The staff offered other rooms which were very small for three to sleep comfortably. Avoid this hotel if you are looking for peaceful stay. The overzealous service staff is always looking forward to tips.
真实旅客
4 晚家庭旅行
10/10
ATAUR RAHMAN
5 晚行程
8/10
Fairly well stay. Really appreciate front desk staff extending our checkout time by two hours to accommodate our flight times.
The overall cleanliness can improve a bit.