We had an experience with the front desk staff providing one rate and charging another more expensive rate. When confronted, the desk manager snapped back as if it were our faults and taunted us by telling me to take it up with my credit card but they have the paperwork to fight it. It was humiliating and appalling. Her name is Clarissa.
Stefani
Stefani,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Satisfied and ready to return.
I found the hotel to be excellent for my family and I doing this time of celebrating a wedding in the family. You provided enough space for all my immediate family and you served a wonderful breakfast. SunAnnShine.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
Mary
Mary,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
kelley
kelley,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
More food option for kids, French toast stuck good but not served everyday. Maybe pancakes on other days. Coffee station needed more attention.
Claudia
Claudia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 5 日
Sharon
Sharon,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 2 日
summer
summer,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Brandon
Brandon,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 30 日
Bathroom wasn’t clean at all!
Stains on towels, brown water stains on ceiling and shower, hair all over the shower and floor
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Jennifer
Jennifer,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Hotel and service was great. I don't like the fact that they don't clean the rooms unless you are there f I r m I re than 3 days
Cynthia
Cynthia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Rolando
Rolando,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Ive syayed here several times when in the Woodlands for business. Great value for the price. .
Karen
Karen,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
David
David,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Hyatt Place Houston
Everything was great. The shower was amazing, very quite
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
The staff couldnt have been any nicer or helpful. Excellent customer service. Nice decor and ambiance. The lobby has plenty of sitting areas. There's secured internet and no need to bother w/wifi codes: connection is fast. There's a gym, outdoor swimming pool. Twenty-seven minutes from George Bush International Airport, with no traffic. We got there around 10 pm. Close to many restaurants and stores. Thirty minutes from Pappasitos Cantina, if you're into great Mexican cuisine. It's also around 20 to thirty minutes from the Berry Center of Northwest Houston. The highways are impressive. Plenty of roads to avoid eztoll. Plenty of parking too.
Ivonne
Ivonne,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Stephanie
Stephanie,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Ruby
Ruby,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 19 日
Iris
Iris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Corbin
Corbin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
This location was great. I like the breakfast buffet. They didn't serve the same thing every day. There was variety and it was in a safe area and secure, as there was a security guard monitoring the parking lot.