I've been on the fence whether to rate this property a 3 or 4 and I ultimately had to go with a 3 for us personally. Here's why.
The property is well-maintained and clean and the staff was always very accommodating with anything we requested.
But we were here for 8 days and the level of discomfort and confusion we experienced made us ultimately cancel a future reservation we had at another Residence Inn on our return trip because we couldn't do this anymore. The beds are very firm to the point that our son decided sleeping on the pullout bed was more comfortable even for his young body. The chairs at the dining table were bar height while the table was standard height, making it impossible to sit with your legs under the table. Tried moving the table to the couch, but the legs were so wobbly we didn't want to break it. We'd brought games to pass the time but that went out the window. And that couch was so low you had to do a squat to get up off of it, so that means there was basically nowhere comfortable to sit.
There was only one bedside table for two queen beds so I had to use the ironing board to hold my CPAP. There were exactly zero towel hooks in the bathroom (the only one that should've been there was broken). If there was a method to how often housekeeping would come, we certainly never figured it out. And all of this was for a "mobility accesible room".
So it's certainly no roach motel, but maybe not rest for weary travelers either.
Rick
Rick,8 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 8 日
LUIS
LUIS,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Clean property with excellent customer service
Fantastic experience all around. Staff was friendly, rooms were clean and the stay exceeded our expectations. We were a little worried when the front office manager reached out a few days before our reservation to let us know that our original room reservation was unavailable due to an extended stay guest lengthening their stay, but the fact that the staff reached out ahead of time and offered multiple suitable options comparable to our reservation was appreciated. We felt the willingness to reach out beforehand to avoid confusion/frustration upon arrival went above & beyond to make sure we had a comfortable stay traveling with 3 kids. Highly recommend this property for their great customer service.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Jane
Jane,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Large and clean room. thanks
Valere
Valere,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 6 日
The hotel advised me when I contacted them hours before arrival that they had no water and would need to book me at another hotel. This hotel unfortunately was definitely not the same standards as Residence so it was quite disappointing. I was promised to receive a refund for my first night stay and only be charged for the second night. I have yet to see any refund.
Amy
Amy,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 5 日
Donald
Donald,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 17 日
Got woken up by guest next door burning food 2 nights in a row
Transferred room after not sleeping all night
真实旅客
3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Molly
Molly,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 13 日
There’s a lake around but very cold in winter. It’s 10 minutes drive from the Main Street of Beacon by uber.
Chong
Chong,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Hotel was kid friendly, clean and has a nice staff.
Aaron
Aaron,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Great Hotel
The hotel was clean and nice.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 12 日
Sandra
Sandra,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 1 日
JjI’m
James Thomas
James Thomas,5 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Brian
Brian,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 29 日
真实旅客
3 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 27 日
They did not have hot water, other than that it was ok
Yuko
Yuko,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 19 日
Great stay!
Jennifer
Jennifer,4 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 9 日
KAM HUNG
KAM HUNG,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 8 日
I enjoyed the style and set up of the room. The amenities are a perk as well.