I think this is the first time I give such a low rating to hotels on this platform.
1. The room is extremely small and filled with unnecessary equipments that took away space.
2. This is a very old hotel renovate, and they mostly only renovated the lobby and building appearance. The walls are paper thin, you can hear everything from your neighbors. My room also has a very unpleasant industrial smell like burning metals. It didn’t feel clean. Everything they use is the cheapest. Above all, this hotel is priced at the higher end side.
3. They use passcode for hotel front gate which is absolutely unnecessary, it just blocked the customers outside the hotel for quite some time. I have seen quite a few confused guests including myself during my stay.
4. You pay for a “hotel” room fee, while you have a hostel experience.
It was good but I am not a fan of self checking- it is already a lot to do in a new country and it adds another layer of more work. They did have nice pajamas and even washing facilities which were helpful . The room was very small but that is typical of Japan. It was still comfortable
Deborah
Deborah,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Hamamura
Hamamura,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 27 日
Poor check in
Check in dreadful no email received no one onsite luck to get into reception when another guest left eventually got thro on reception phone. Took significant time
darragh
darragh,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Sofia
Sofia,7 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
a week stay in Kyoto with my daughter
I liked the idea that they have an office just by the Kyoto station where we can check in and leave our suitcases. They even took us to our hotel by 3pm. It was just perfect to start our stay in Kyoto.
I had a lovely chat with the night manager who understood our needs. The staff were all very polite and helpful. They all made our stay very comfortable and we felt so welcomed. Thank you ever so much.
真实旅客
6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 14 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 13 日
Great stay!
Very good stay! Checking was a bit slow since there’s no staff at the entrance during the day. But the rooms are spacious, beds are comfortable! Very reasonable price, super clean. Would stay again for sure!