Like all inclusive concept. Safe had plenty of room. Staff extremely courteous and professional.
lawrence
lawrence,9 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 29 日
Leslie
Leslie,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Danilsa
Danilsa,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 28 日
I paid extra for the king size bed suite in which they gave me 2 twin size beds. They told me I had to contact the property before booking with Expedia to see if the room was available.
The room didn’t feel like it had air conditioned. There was a thermostat but I doubt it was working, We had a ceiling fan but that would just spin at moderate speed so we did have hot nights. Right next to the fridge we had, we found an empty bottle of soda and a rolled up handkerchief which had food in it. The room was not cleaned properly. Aside from the cleanliness of the room, to open the door, you’d need a card key. The card would fail multiple times in which I had to keep going to reception to get a new one. There was an occasion where the door lock itself was the problem and they sent a tech to fix the lock. The people are nice but I felt everything was rushed. The resort is at 3 stars at best
Fidias
Fidias,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Simply the best
Anthony
Anthony,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Enmanuel
Enmanuel,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 21 日
For a short vacation it wasn’t bad but I wouldn’t stay for more then 4 days here
Vincent
Vincent,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Everything was great,
Two things that should be worked out is the wifi I was not able to have.
Second at least a night club more entertainment at night
Kenilys
Kenilys,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 15 日
The property was ok , staff was friendly, and food was good and nutritious.
Some restaurants were abit far and you had to take a shuttle to reach them . Other wise it was good . Parking was limited. It would be nice to ensure that non smokers were not close to those who smoke , as a no smoker I was not happy to smell the cigarette smoke from the neighbors. The Ac seems to be pulling the smoke from the neighboring room .
Otherwise the stay was good.
JANICE
JANICE,12 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2024 年 12 月 29 日
Stayed there for 5 days with my family. We had 4 rooms and had leaking celings in 3 and the 4th one balcony door was broken and the shower flooded the bathroom. Each day was something. Everything within the first 48 hrs of arriving. I went off the resort and came back to a tarantula in the stairs. They took 48 hrs to replenish the mini bar. It's like they had no care to handle any of out issues. I gontacted expedia and they wouldn't answer their call. Also all those pools and rooms are a big lie.
Jasmin
Expedia真实住客点评
2/10 很差
2024 年 12 月 28 日
Didn't like anything. There wasnt a wow moment at all.
William
William,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 27 日
I have nothing bad to say about your resort can't wait to return next year with my friends
Gavin
Gavin,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 11 日
Incredible staff,
Yolanda
Yolanda,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 2 日
Nope
Terry
Terry,5 晚行程
Expedia真实住客点评
2/10 很差
2024 年 11 月 20 日
The room was located on the fifth floor with no access to elevator; My mom who’s in her 70s wasn’t able to walk back and forth by using a stairs. I booked a room for my mom and 15 year old boy, only one small bed was provide for 2 of them. When they requested for a room change it took almost 2 days to do so. The property was located 30 minutes away from the restaurants and beach, every day they were supposed to take a shuttle bus to get to the buffet and beach.
Mariya
Mariya,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 10 日
Daisy Lillian Ramos
Daisy Lillian Ramos,3 晚行程
Expedia真实住客点评
6/10 好
2024 年 10 月 9 日
The buffet was closed , I have Togo far to another buffet just because there was empty hotel of guess
MARIA
MARIA,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 7 日
Todo bien
Juana
Juana,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 10 月 2 日
Anand
Anand,3 晚行程
Expedia真实住客点评
2/10 很差
2024 年 9 月 16 日
This was an all around horrible experience when I arrived the room i was given was not as described on the booking site . Needless to say my room was changed 4 times the shower in the room are horrible none of them worked properly we when two days without hot water .O yea the English is very limited the food was horrible!! And what’s worst you have to get a shuttle to all the other restaurants and buffets because this resort only has one buffet and it’s never open for dinner! The shuttle were always Jam Pack with people And the stuffle were in major need of upgrades and repairs!! Over all this was a horrible experience I would actually like some kind of compensation but I know that not going to happen . My worst trip ever !!
Krystal Marie
Krystal Marie,6 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 9 月 4 日
Osvaldo
Osvaldo,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 9 月 3 日
The resort website lied.. there was hours with food, there no night life, no music. The shows were horrible, it was old. The resort only helps vip customers and would not allow in that area
Audrey
Audrey,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 8 月 29 日
Joanny
Joanny,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 8 月 20 日
Very nice place
Sergio
Sergio,4 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 8 月 16 日
La luz
La luz se fue como 5 veces en la noche con este calor tan terrible! 1 empleada tiene una actitud pésima. Después todo bien.