Staff is very lazy, food is not good and few variety. Impossible to get reservation to Restaurants.
The only good thing is the room and pool.
Violet
Violet,3 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 5 日
If you aren't a member they treat you like second class. The bathroom had mold and roaches. The food was subpar at best and the restaurants had set menus you could only pick out of 2 or 3 dishes
Glenda L
Glenda L,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Thelma I
Thelma I,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Very nice clean rooms
Jean-Marc
Jean-Marc,7 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 16 日
Buena
Simona
Simona,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Cristian
Cristian,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 25 日
Great times as always ! Worth every penny.
James
James,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 2 月 24 日
My stay was disappointing due to the lack of temperature control in the room. There was no regulator to adjust the temperature, making it uncomfortable. This is a basic amenity that should be available.
Sudhir
Sudhir,4 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 21 日
Customer service was poor.
Rohit
Rohit,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 19 日
It was average property but probably that is why it is cheaper
Lishkar Singh
Lishkar Singh,4 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 2 月 19 日
The service was really very poor. The food quality and variety was horrible. Will not come again
Sanjay
Sanjay,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 2 月 12 日
There were aspects I loved. The VIP Beach was great. Food was very good, as were the drinks. The general upkeep is very poor, with lots of minor repairs required. One main issue was the number of cockroaches we saw in our rooms. They told us the tour/presentation was not a sales event, but it clearly was.
David
David,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Lidia
Lidia,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 2 日
The resort was nice, we didn't realize how big it was when we reserved. Presidential suites is very out of the way and this resort is huge. It was quiet, clean, the cleaning staff and service were excellent.
A problem we had was that the cold water in our shower didn't work, and took 3 days to address. The same for restocking our fridge (restocked half way in a week long stay, after requesting numerous times), staff CONSTANTLY calling in the morning. The resort is huge, and you will be walking to get anywhere. Keep that in mind when booking.
Jordan
Jordan,7 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 29 日
Like all inclusive concept. Safe had plenty of room. Staff extremely courteous and professional.
lawrence
lawrence,9 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 29 日
Leslie
Leslie,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Danilsa
Danilsa,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 28 日
I paid extra for the king size bed suite in which they gave me 2 twin size beds. They told me I had to contact the property before booking with Expedia to see if the room was available.
The room didn’t feel like it had air conditioned. There was a thermostat but I doubt it was working, We had a ceiling fan but that would just spin at moderate speed so we did have hot nights. Right next to the fridge we had, we found an empty bottle of soda and a rolled up handkerchief which had food in it. The room was not cleaned properly. Aside from the cleanliness of the room, to open the door, you’d need a card key. The card would fail multiple times in which I had to keep going to reception to get a new one. There was an occasion where the door lock itself was the problem and they sent a tech to fix the lock. The people are nice but I felt everything was rushed. The resort is at 3 stars at best
Fidias
Fidias,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Simply the best
Anthony
Anthony,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Enmanuel
Enmanuel,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 21 日
For a short vacation it wasn’t bad but I wouldn’t stay for more then 4 days here
Vincent
Vincent,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Everything was great,
Two things that should be worked out is the wifi I was not able to have.
Second at least a night club more entertainment at night
Kenilys
Kenilys,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 15 日
The property was ok , staff was friendly, and food was good and nutritious.
Some restaurants were abit far and you had to take a shuttle to reach them . Other wise it was good . Parking was limited. It would be nice to ensure that non smokers were not close to those who smoke , as a no smoker I was not happy to smell the cigarette smoke from the neighbors. The Ac seems to be pulling the smoke from the neighboring room .
Otherwise the stay was good.