Upon arrival, we had to switch rooms after unpacking, due to the door key malfunctioning. The new room was not clean or ready. Coffee pot was broken, microwave was filthy, phone was broken, not the normal things stocked. I am sure the front desk got sick of me by the end.
The staff accommodated and was friendly of course. Just not the best experience. I was very surprised by the reputation that Marriott has.
Natalie
Natalie,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 22 日
Room was clean. Elevator Was broken and my husband had a hard time walking up and down with luggage 3 flights
Jill
Jill,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 20 日
Non working elevators was the biggest negative.
John
John,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 19 日
Ayala
Ayala,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 16 日
low water pressure made for a bad shower.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 14 日
Ok .. clean inside
Yes, but the dishes and silverware were in the dishwasher when we arrived. Not put away in the cabinet
Shelley
Shelley,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 13 日
The hotel was generally clean. The shower had black around the edges of the base, more than likely mold. The elevator was out of order for the 4 days we were there and guests on the way out said it was working intermediately during their stay. The desk continually said it is being worked on and the person behind the desk would go turn the elevator off and back on and say "It is ok now I reset it". I told them a few times i had bad knees and a bad back they did not seem to care. All in all not a good experience.
Lisa
Lisa,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 12 日
Alisha
Alisha,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 9 日
It was ok but the elevators weren’t working several times and water pressure is very low
Patricia
Patricia,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 6 日
Ok stay.
We stayed in an ADA room. However, the shower was a converted tub and we still had to step over the tub. There were grab bars but not what was expected. I thought it was wierd that no housekeeping every day, only if you requested. This meant the trash cans were overflowing by the time we left. Breakfast was mediocre.
Holly
Holly,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 5 日
Room was wonderful.
Araceli
Araceli,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 1 日
Judy
Judy,14 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 23 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Room big and clean. Staff friendly. Great options for breakfast. Reasonable price. Highly recommend.
Sal
Sal,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 13 日
I boooked through hotels.com and was booked at one price, then when we got there the lady at the desk charged us almost $20 more then my booking rate
Shelby
Shelby,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Taylor
Taylor,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 1 日
TERRIBLE HOTEL
This was a terrible hotel experience. There was no redeeming quality to this hotel, except one. The front desk staff was as kind as could be and were left trying to support and protect their. THEY JUST COULDN'T. MARRIOTT should be very embarrassed to have its name in front of this hotel. There are many better choices in the same price range. I almost always stay at Marriotts, but this could be a choice changer at this price level.
Richard
Richard,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Plenty of places to eat nearby and some shopping. Not too far from carowinds or Southpark Mall. Very clean.
Nina
Nina,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 15 日
Friendly staff, great food, comfortable room
We stayed at Towneplace Suites in Fort Mill SC for 20 days while waiting to move into our new house. The staff is very friendly and welcoming like Diavonna at the Front Desk and Tammy in the dining room. I enjoyed making my egg, bacon, English muffin sandwich or sausage, egg, bagel sandwich or having waffles for breakfast. They were delicious and Tammy made sure the food were hot and delicious and dining cleaned. Diavonna helped me with the guest's computer. Tammy and Diavonna made you feel at home with their beautiful smiles and friendly personalities. April the Manager made us felt very appreciative for staying there. The only thing I didn't like is the low pressure water when taking a shower. Too forever to showered but I guess the hotel is being eco-friendly. We enjoyed our long stay with our comfortable room, great breakfast spread and friendly staff.
Susan
Susan,19 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Eugeinia
Eugeinia,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Geoffrey
Geoffrey,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
I had an issue with my first room and the staff was able to accommodate me with another room with no issue. Great service.
Faith
Faith,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Nice location and a well maintained property. The staff was excellent.