Check in time just until 22:00, if your flight is late, you can't check in.
真实旅客
1 晚行程
10/10
The staff was very friendly and helpful. The room was clean and everything is well-provided.
真实旅客
1 晚行程
4/10
Truly awful stay, paper thin walls could hear next room breathing, body hair on teaspoon so didn’t dare use tea making facilities, unstable and uncomfortable bed that desperately needs replacing
Catherine
1 晚行程
6/10
We had to ask for extra pillows, it felt like we were being a nuisance. No breakfast, no vending machines, no staff.
phil
1 晚行程
4/10
Shabby accommodation, not the cleanest as per the pics. But at least the bed sheets were clean. Offered no breakfast options. But met the duty manager and she seemed nice. TV and hairdryer out of order too.. Need a code to enter the building and your room so make sure you save this or you will struggle to enter.
Stuart
1 晚商务旅行
4/10
Booking in via web at front door took forever due to limited phone signal. No staff on site. Only 1 tea and 1 coffee in room. Shower cubicle so small I wasn't able to use due to back issues. Basic but expensive for the standard of room
真实旅客
1 晚商务旅行
4/10
Peter
1 晚商务旅行
2/10
This is the worst hotel I have ever been in. The light in the cupboard is about to fall off the wall, and doesn't even work. The shower doesn't even get hot. Dust everywhere! Bed is falling apart as lots of screws are either loose or missing. Doors about to fall off of cupboard. Desk is in awful condition. Screw hanging out of wall for no reason at all. Shower system is not even finished, it's hanging out of the wall and silicone splattered all around it. All skirting around top and bottom of wall looks like it's about to break. The coffee smells awful. Dirty tissues on top of bathroom ceiling. The TV is almost ancient and doesn't work, signal is Awful! WiFi doesn't even connect. Hairs/pubic hairs in beds and shower cubicle. I would be fully expecting a full refund for the condition of this room! Will not be returning!
Rhys
1 晚结伴旅行
4/10
Was a smelly room had to spray deodorant to mask it, chair was filthy no parking
Nicholas
1 晚行程
6/10
This hotel is a great location for exploring the areas around Southend. It is basic and you get what you pay for. The only annoying thing was that the shower was either too hot or too cold - which meant that we were not able to shower properly during our 2 day trip
magdalena
2 晚行程
8/10
Cook
Amina
1 晚家庭旅行
8/10
I only stayed few hours overnight leaving by 0600 am.
Joseph
1 晚商务旅行
10/10
Amitpal
1 晚行程
2/10
avoid at all costs no hot water no heating
domas
1 晚商务旅行
2/10
Chelsea
1 晚行程
8/10
Georgia
2 晚行程
2/10
Old disgusting room ,freezing cold, inadequate heating, inadequate bedding we were freezing overnight. dull, dirty curtains, small room would never stay there again 0 out of 10 inadequate parking hated it.
PAUL
1 晚家庭旅行
2/10
Horrendous hotel bed was shocking not even suitable for a 1 night quick stay AVOID sleep in your car before booking here.
Ben
1 晚商务旅行
8/10
Nicolé
1 晚行程
2/10
Where do I start? Unless you are desperate, never stay here. There were problems with this hotel before I even arrived as there were issues with the check in information. The hotels position was that I was not going to be allowed to check in but that I could not have a refund! After 11/2 hours arguing over the phone with the hotel and Expedia, their position had not changed. Then for no obvious reason I was given the check in codes 10 minutes before check in anyway!
When I checked in I was allocated a code to access room 15. Upon entering the room, somebody was already in the room, a ‘permanent’ resident apparently. I was then given room 4 by a member of staff which was a downgrade on the room I paid for but at no point has anybody offered to refund the price difference. I am not a snob when it comes to hotel rooms but parts of the room were a disgrace. The bedside table was absolutely filthy as was the table and chair, which is probably a week or two away from breaking its so flimsy. The bed wasn’t too bad but creaked and groaned like mad if you moved even an inch. That and I had the pleasure due to the thin walls of having to listen to the room next door watching pornography in the night. An experience I will never be repeating!
Darrell
1 晚行程
2/10
Well over priced an the self check in is a pain in the arse cuz they dont send you all the numbers till you realise, you havent got all the numbers
Mathieu
8 晚行程
2/10
Paul
1 晚行程
2/10
Currently trying to get my money back, room codes did not work and was left outside for over an hour two nights in a row while my medical equipment was stuck inside the room and when I got in contact with them they seemed to not even be able to find my booking or help me
真实旅客
2 晚结伴旅行
6/10
Mark
1 晚商务旅行
10/10
Requested an extra pillow and it was given to me within the hour. Friendly staff. Clean room. Very close to train station and also to promenade. Fantastic location. Would highly recommend.