When we arrived there wasn’t any water. Our room wasn’t ready. We got to our room and the carpet was soaked. The toilet paper holder was broken off the wall and the shower door would not close. I let the front desk know and she did not seem to care. I just wanted to make sure my deposit didn’t get withheld.
The room was clean and the bed was comfortable though.
Josh
Josh,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 21 日
Water pressure was very weak.
Jinho
Jinho,6 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 17 日
Everything was great didnt get breakfast was told of the time it started
Natalie
Natalie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 17 日
Everything was AWESOME WOULD STAY AGAIN
Douglas
Douglas,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 15 日
The breakfast could be better, as well as the cleanliness of the room and the service provided by the staff.
We requested a change of towels as instructed, but our request was not fulfilled.
Luiz
Luiz,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 14 日
The breafast was horrible no bacon or sausage uncooked potatoes it was just horrible
Crystal
Crystal,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 14 日
I prepaid through the app, I was still charged room charge on my credit card.
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 4 日
lateef
lateef,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 30 日
Need to provide parking for guests
Gregorio
Gregorio,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 30 日
My personal experience was mixed. I got the two bedroom suite which was not stated on the app that it was the penthouse suite. The app told me the hold for incidentals was going to be a 250, but when I arrived at the location unaware that I had the penthouse, required a THOUSAND DOLLAR incidental charge which luckily i had it at the moment because it would have definitely ruined my plans if had not have that in my account. The worse part about my experience is trying to get to my room. There was only one elevator that went up to the penthouse level out of four and there was no way to call that elavator down specifically. I was stuck in the lobby waiting for 20 minutes at one point because i couldn't get that elevator to come and the front desk was no help. What kind of penthouse experience is that. When finally getting to the room it was nice but very plain. No art or anything. We even had a huge balcony but no funiture to enjoy it. Such a waste. Whats really sad is we had a 2 night stay and house keeping did not come once. For my first unintentional penthouse experience, i believe it was not the best experience i could of had. Beautiful but not worth the trouble.
Sudarshan
Sudarshan,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 28 日
Enjoyable stay
Michael
Michael,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 28 日
Nous sommes plus que ravis de notre séjour !
La chambre était immense, avec deux chambres et des lits très confortables.
Chambre très lumineuse, propre et bien équipée. L'emplacement de l'hôtel était parfait pour visiter la ville. Le petit déjeuner était varié chaque matin et excellent ! Je recommande les yeux fermés !
Willy
Willy,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 27 日
Hotel was great. Conveniently located, close to the Quarter, lots of dining options nearby. Room was very clean. Breakfast was great. Loved having the kitchenette. Perfect for a longer stay.
Anthony
Anthony,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 26 日
The air conditioner did not work, and the room stayed above 78 degrees the entire stay. Maintenance came twice and after the second time, it only got cool for 40 minutes. The breakfast was not hot and coffee was nasty.
Sonia
Sonia,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 25 日
It was dirty the breakfast was not fully stocked. The pancake machine didn’t work. There was no syrup.
Nichole
Nichole,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 24 日
Yes!
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 24 日
It was hot in the hallways. But it was fine.
Stephanie
Stephanie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 24 日
Ashaylla
Ashaylla,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 23 日
mark
mark,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 20 日
My experience at this hotel wasn’t really great, when I was about to check in, the system was down and me and my mom had to wait 2 hours to get in and then they took money out of my account.
Elizabeth
Elizabeth,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 15 日
Breakfast area was very small so it wasn’t worth it to stay. First room hadn’t been cleaned fully, second room had a cracked toilet which lead to it leaking on the bathroom floor.
Megan
Megan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 15 日
Hotel was overbooked so when we arrived they did not have a room for us after I had paid in full three months prior. They did find one room that was suitable for only two people when there were three of us. I had to sleep on the floor