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Herald Suites Polaris

Property class: 3.5
Hotel with restaurant, near Greenbelt Shopping Mall

Choose dates to view prices

In the heart of the city, Herald Suites Polaris offers a warm retreat with local and international cuisine at Aurora Lobby Cafe. Relax with dry cleaning/laundry services, unwind in style at the bar, or indulge in a rejuvenating massage. Helpful staff have made previous guests feel right at home.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY226
CNY276 total
includes taxes & fees
May 25 - May 26

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Twin Beds (Multi Use)

Standard Room, 2 Twin Beds (Multi Use) | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 2 Twin Beds (Multi Use)

7.8 out of 10
Good
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Multi Use)

Standard Room, 1 Double Bed (Multi Use) | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed (Multi Use)

7.6 out of 10
Good
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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The price is CNY275
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includes taxes & fees
May 12 - May 13
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About the neighborhood

Map
45 Polaris St, Bel-Air, Makati, 1209

What's nearby

  • Century City - 3 min walk - 0.3 km
  • Power Plant Mall - 10 min walk - 0.8 km
  • Ayala Triangle Gardens - 11 min walk - 1.0 km
  • Ayala Center - 14 min walk - 1.3 km
  • Greenbelt Shopping Mall - 16 min walk - 1.4 km

Getting around

  • Ninoy Aquino Intl. Airport (MNL) - 31 min drive
  • Gil Puyat Station - 4 min drive
  • Manila Vito Cruz Station - 10 min drive
  • Manila Bicutan Station - 12 min drive
  • Buendia Station - 18 min walk
  • Ayala Station - 24 min walk
  • Guadalupe Station - 30 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cheers Sports Bar & Cafe - ‬2 min walk
  • ‪Pasha Turkish Restaurant - ‬1 min walk
  • ‪Bourbon - ‬1 min walk
  • ‪Andok's - ‬2 min walk
  • ‪Cafe Cubana - ‬2 min walk

About this property

Herald Suites Polaris

When you stay at Herald Suites Polaris, you'll be within a 10-minute drive of SM Mall of Asia and Greenbelt Shopping Mall. Guests can indulge in massages and enjoy local and international cuisine at Aurora Lobby Cafe, which is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a snack bar/deli. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • At check-in, guests must provide a negative Antigen COVID-19 test result
    • Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
    • Information provided by the property may be translated using automated translation tools
    • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
    • No visitors or unregistered guests are allowed in guestrooms.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Aurora Lobby Cafe - This café specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately PHP 305 to 353.80 for adults, and PHP 305 to 353.80 for children
  • Airport shuttle service is offered for an extra charge of PHP 1400 per vehicle (one way)
  • Late check-out can be arranged for an extra charge

Parking

  • Parking height restrictions apply

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Herald Suites Polaris Hotel Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel Makati

Frequently asked questions

Are pets allowed at Herald Suites Polaris?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Herald Suites Polaris?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Herald Suites Polaris?

Yes, an airport shuttle is available. The charge is PHP 1400 per vehicle one way.

What are the check-in and check-out times at Herald Suites Polaris?

You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge.

Is there an onsite casino at Herald Suites Polaris?

No, this hotel doesn't have a casino, but Newport World Resorts (9-min drive) and City of Dreams Manila (10-min drive) are both nearby.

Are there restaurants at or near Herald Suites Polaris?

Yes, Aurora Lobby Cafe offers local and international cuisine.

Does Herald Suites Polaris have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Herald Suites Polaris like?

Herald Suites Polaris is in Poblacion, a short 16-minute walk from Greenbelt Shopping Mall and 14 minutes' walk from Ayala Center. Travelers say this hotel is in a good location.

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Reviews

Herald Suites Polaris Reviews

9.0

Wonderful

9.0

Cleanliness

8.2

Location

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently good and a highlight of the stay. (8 reviews)
  • The in-house dining offered great food and excellent service with friendly and attentive staff. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Restaurant
Shopping malls
Food
Amenities
Value
Internet
Location

Reviews

Verified

10/10 Exceptional

We had an excellent stay at Herald Polaris and will come back here again! The staff service was exceptional, the decor is beautiful and it’s conveniently located in Makati- by lots of restaurants, things to do in Makati and close to the airport. Highly recommend!
Amanda, 1-night trip
Verified

10/10 Exceptional

Had a great stay
Edsiaren, 2-night trip
Verified

10/10 Exceptional

The staff: they were friendly, polite, respectful, and helpful. The hotel itself is very beautiful; I would describe it as classy and elegant. Will definitely recommend it to anyone who plans to stay in Makati.
Hans Christian, 2-night trip
Verified

10/10 Exceptional

Nice and clean
Arthur, 2-night trip
Verified

10/10 Exceptional

Surprisingly clean and cozy. The food at Aurora cafe was delish.
Demi, 1-night trip
Verified

10/10 Exceptional

Excellent
Francis, 4-night trip
Verified

10/10 Exceptional

Boutique Makati-based hotel with a four-star quality that ticks all boxes; highly recommended for their cleanliness, classical and elegant lobby and room design, excellent customer service, delicious breakfast with a variety of choices including Filipino all-time favourites, clean and spacious room with adequate anenities, definitely a must-stay and worth returning, maraming salamat po sa hospitality ninyo!
Edmund, 2-night trip
Verified

10/10 Exceptional

It’s actually my daughter’s stay at Polaris when we did FaceTime call I can see how clean and neat her room is! Staff are very friendly! Most importantly shes was safe as this was her first trip to Manila for her job application abroad! Yeah overall 5star!
Ma. Jessica, 1-night trip
Verified

10/10 Exceptional

Staff are awesome
Rose Mary, 17-night trip
Verified

10/10 Exceptional

Beautiful retro style, included breakfast was good, but most of all great caring staff
Jesse, 2-night trip
Verified

10/10 Exceptional

Friendly staff , comfortable beds , good breakfast
Nabil, 4-night trip
Verified

10/10 Exceptional

Excellent.
Andrew, 2-night trip
Verified

10/10 Exceptional

The property is well maintained, clean and excellent facilities. Walking distance to shops, malls, clubs night life. Staff are well mannered, helpful and professionally courteous.
Ruel, 1-night trip
Verified

8/10 Very good

It is a boutique colonial style hotel which is only a short distance from the makati central business district.
Jeffrey, 1-night trip
Verified

10/10 Exceptional

The restaurant staffs are helpful. the food is homey and delicious. the room is clean. I felt a little stuffy though.
Demi, 1-night trip
Verified

10/10 Exceptional

Beautiful, well maintained property with numerous shopping and dining options within walking distance.
Jeff, 3-night trip
Verified

10/10 Exceptional

Very friendly staff
Delmas, 2-night trip
Verified

8/10 Very good

Old hotel but well maintained, good value for money
Matt, 4-night trip
Verified

10/10 Exceptional

Clean hotel with excellent staff
Leron, 1-night trip
Verified

8/10 Very good

Staff were very nice and accommodating. The room had a few problems, bed spring felt broken, shower leaked all over the floor, AC remote stopped working, and on the last day, the toilet stopped flushing. Staff did their best to solve some of the problems. I appreciated that.
milo, 3-night trip
Verified

10/10 Exceptional

Friendly staff. Clean rooms. Good food.

Enjoyed my stay. Friendly staff, good food at the restaurant and the room had everything we needed. The surrounding area is also quite nice.
JONATHAN, 1-night trip
Verified

8/10 Very good

Very nice clean and nice room.
SHUICHI, 1-night trip
Verified

10/10 Exceptional

Great architecture, quality breakfast
Sky, 1-night trip
Verified

4/10 Fair

breakfast is served cold. limited choices
Jose, 2-night trip
Verified

10/10 Exceptional

The property is clean , the staff is professional and the free breakfast is good.
Anthony, 7-night trip