A fantastic property in the heart of Saffron Walden with bags of charactrr and friendly staff.
Terry
1 晚行程
10/10
John
1 晚商务旅行
10/10
Extremely nice hotel with a lot of character. One of our top hotels in our 30 trip to England
Brian
1 晚行程
8/10
Neil
2 晚行程
10/10
Linda
2 晚家庭旅行
6/10
Intermittent low level electronic hum for the first part of the night.
Mattress too soft.
Not sure I like having the toilet inside the room inside a cubicle without good ventilation.
John
1 晚行程
2/10
Shane
1 晚行程
8/10
Very historic place which dates back to the 1500's .
The character of the property has been largely kept, this does include sloping floor in the bedroom.
Jacqueline
1 晚家庭旅行
10/10
Paul
1 晚行程
2/10
No heating no food service at 20.30 but said 9 bar closed early so no drinks at 22.30 shocking rude bar staff (not interested bad attitude)
John
1 晚行程
4/10
Phillip
1 晚行程
10/10
Rosemary
1 晚行程
8/10
Very old historic building with lots of character. Room large, bed comfy, coffee machine and biscuits but no bottled water. Good shower, good breakfast included cooked to order. Staff friendly and helpful. WiFi rubbish, TV not great but was cool that it was hidden in the panelled wall. Short walk to paid parking. Overall a positive stay, would stay again.
真实旅客
1 晚商务旅行
10/10
Mark
2 晚商务旅行
10/10
Jens
2 晚商务旅行
4/10
I'm sure it would have been a lovely stay if Hotels.com had actually booked the hotel for our weekend stay but when we arrived the cross keys hadn't received the booking from Hotels.com
Shelley
2 晚行程
8/10
Staff members excellent.
Lighting in bathroom was poor 2 lights not working did report this.
Cups in bedroom not changed or cleaned over 3 day stay.
Food was good
Mark
3 晚行程
8/10
Mandy
1 晚行程
8/10
Ideal quiet position in town centre so easy to walk or use buses nearby.Very old building so stairs awkward (There could be a reminder on website when booking).
Shower easy to use; ceiling above showing water damage stains. It was useful to have a stand for unpacking suitcase.
Bed comfortable; bed linen crisp, clean and ironed. Lighting good; a welcome tray of teas, coffees, biscuits topped up daily. TV set on a slant on wall due to structure of building?
Breakfasts good, portions generous; vegetarian options tasty; I would welcome some fruit and yoghurt choice too.
Barbara
3 晚行程
10/10
Dorothea
2 晚行程
10/10
Amazing
Will be back again soon
Amylouise
1 晚浪漫旅行
6/10
Check in was poor, got ignored by staff gossiping, looked at me 5 times and decided ignoring me was the best so I stood there for about 5minutes. When a waitress already running around after clients saw me she came over and got someone to help me, she was helpful, manager came over and they had computer issues which apparently I wanted to know all about. Just very unprofessional. Room was adequate but small and not value , price is only for the old building. Room was adequate but bathroom wasn’t that clean. All toiletries were one use which isn’t green.
Best experience was breakfast where young guy on duty was very good with all the guests.