The hotel is about a 3 minute walk from Paddington Station so its quite convenient to access from Heathrow or Gatwick by one of the express trains or the Elizabeth line. The room I stayed in was tight quarters but I've stayed in it before so I was prepared. My only real complaint is the wifi didn't always work in the room or in the breakfast area. I heard and observe another guest saying the wifi in his room didn't work so each morning, he brought his laptop to breakfast with him and worked. I think the unique metal walls of the hotel rooms might interfere with the connectivity so wifi boosters are probably needed. Breakfast was delicious--buffet style with cereals, yogurts, fruits, croissants, toast, boiled eggs or over easy, hash browns, beans, tomato, sausage, and bacon/ham plus juices, coffee, tea, or hot chocolate. The entire staff is very friendly, helpful, and accommodating. There's also a cafe style social area in the lobby area which is nice.