Ugh, felt like being in a prison. No good vibes here. Woke up with itchy bites too. No help from staff with issues.
Sandra
5 晚行程
10/10
Door lock defect
Jon
2 晚行程
8/10
Al ser un departamento, le hacen falta accesorios de cocina básicos como tazas para café, sarten mediano, toalla para la cocina, manteles individuales, escoba, trapeador y cubeta.
Silvia
4 晚家庭旅行
6/10
No hay una recepción. Nunca vez una persona. No es fácil de entender para mí que soy persona de la tercera edad ya que todo lo hacen por wapsap
ARTURO
1 晚行程
2/10
I arrived late at night. The next morning I noticed that the shower was disgustingly dirty, there was mold on the walls around the toilet, and there were cockroaches under the dilapidated cabinets.
I immediately booked at a different hotel and when I requested a refund the management of Anah suites were not willing to refund me, they refused to discuss any further and told me to contact Expedia.
Josef
6 晚行程
6/10
Muy dificil la comunicacion con la persona que maneja la propiedad ,ala hora que salimos de la propiedad le mande mensaje y le marque para avisarle y hacerle ver que todo quedo bien y nunca contesto.
Efrain
1 晚浪漫旅行
6/10
Llegada fácil y lugar hermoso, la atención es muy mala no había cafetera, dijeron que mandaban una y nunca llegó, no servía el baño principal y tampoco fueron a repararlo, el baño de visitas tenía fuga y el área de grilla estaba sucia, llena de hojas y carbón, muy mala agua de la alberca como que si no les importara. Ojalá cambien de admin pronto por que el lugar si vale la pena.
jonathan de los santos
3 晚家庭旅行
6/10
Is very safe and quiet. Beautiful neighborhood
Leslie
1 晚商务旅行
8/10
Linda habitación, muy limpia y cómodo. Solo que en las fotos se muestran espacios como una cocina y estancia que no tuvimos.eria bueno especificar que nos darian un cuarto como de hotel. No tiene refri ni cafetera. Al llegar nos podieron un depósito de 5,000.00 pesos que no se mencionaba en expedia. Igual nos lo regresaron pero hubiera sido mejor tener la información completa antes de elegir.
Sindri
1 晚浪漫旅行
10/10
Beautiful and clean... Great area...
chris
1 晚行程
2/10
I did not have any hot water or towels , when I was communicating to tell them that they told me the water was hot enough and stop responding to me.
Tonia
1 晚家庭旅行
10/10
Maricela
1 晚行程
4/10
Asked for fresh towels never got any
Daniel
4 晚行程
10/10
Recomendado
Alvaro
2 晚浪漫旅行
10/10
Love it happy I didn’t go with the previous reviews hehehe. They did have hot water and a helpful person. Many things were processed via WhatsApp but super helpful and quick.
Saray
1 晚家庭旅行
2/10
Chris
1 晚行程
4/10
Nice neighborhood
Leslie
3 晚行程
8/10
Check in was a bit more difficult than I thought necessary, otherwise a nice place!
Scott
4 晚家庭旅行
2/10
Dafne
2 晚行程
4/10
No servia bien el excusado no habia jabon para manos ni para la ducha
miguel angel
2 晚家庭旅行
10/10
Muy bonita
Eric Christian Bernstorff
1 晚浪漫旅行
6/10
The private pool attached to our unit we rented was disgusting, we asked to have it refilled and cleaned, however we were ignored.
We loved the pool. Had a great time, would rent from another unit next time in the same location.
Meagan
7 晚浪漫旅行
2/10
Pros: Clean pool and outdoor areas, safe neighborhood,
Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.
S.
2 晚行程
6/10
The unit (D1) is very nice however it is neglected by the management team renting the unit. On our arrival, there were no cookware available, no dish soap, dirty windows, plugged drain in the shower, dirty dishes in the cupboard, mold in the cupboard, plunge pool broken,etc. The concierge brought two pans the next day and blame the owner for the issues with the unit. Despite the unit being very nice and well located and do not recommended due to its lack of cleanliness.