Hotel is like a maze, no directions not information about the bar / breakfast or anything.
Went to the bar Saturday around 3pm to no one being there and closed. The noise in the hotel was awful from a group of people having a party, and not getting a wink of sleep. No soap at the sink to wash your hands. The pictures online are nothing like the hotel at all. Very disappointed in this and will not be coming back to stay.
Claire
Claire,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
Check in
No major issues apart from the check in as when we arrived around 6pm there was no one around, we rang the reception bell rang the phone and still nothing for around 20 mins. Luckily some other residents came in and I asked if anyone is usually manning the desk and they said yes and they would try and find them and let us know we were there so eventually someone did come down for us to check in but at one point we were considering putting our bags in the car and going into Blackpool and then checking in later but got sorted eventually.
Adam
Adam,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Paul
Paul,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Gary
Gary,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Dave
Dave,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 14 日
Darren
Darren,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 13 日
Pooja
Pooja,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 13 日
Extremely disappointed and upset .
I am disappointed with Hotel.com to even recommend this hotel. Room on the 4th floor, dirty, smell of urine, stains on the carpet. Walls scratched and dirty. Bathroom looked like it was glued together. Big yellow stains in the bath. Handset never showed despite two requests. Alarmingly under staffed and disinterested. This was our Wedding Anniversary romantic weekend we left a day earlier. Upset and very disappointed.
Alfred
Alfred,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Dave
Dave,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Dave
Dave,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 1 日
Two nights of hell
The room was like an outside shed it was terrible the walls were paper thin the room stunk of stale sweat and smoke they was dogs everywhere barking all the time i need stress counselling after just a 2 nightmare stay.
Paul
Paul,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 30 日
I specificity requested no room tidy, no towels on a two night stay, they wasted time and rubbish bags on entering my room to empty my bin, witch had two tea bags in, not environmentally friendly, and having requested I didn't want or need a service, not happy.
Lift smelt of cannabis and toilets.
Rachel
Rachel,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 30 日
Don't stay go somewhere else
Horrible hotel, dirty, no towels even after requesting one.
Charged me full price even though I showed them on the app I had paid a deposit.
Bedroom door wouldn't shut properly had to slam it, corridor stunk of smoke. I could go on
Anthony
Anthony,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Khalid
Khalid,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
Sister bonding on my birthday treat weekend
Check in very promt and friendly no rushing us ,very clean through out , very comfortable but basic rooms and very clean restaurant had breakfast only couldn’t knock it for the price and very nice staff couldn’t do enough for you ,didn’t do the entrainment but looked lovely bar and dance floor this hotel needs up dating but what it lacks in modernisation makes up in the most wonderful helpful friendly staff ,everything you would need for a comfortable budget holiday I would definitely recommend it
Alison
Alison,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 29 日
The room was disgusting no hot water no towels stains on the bedding asked for towels for two days and got them the day we left not worth £187 I’d never ever stay there again I wouldn’t even recommend it to a homeless person mould in the bath and the shower head falling off not even shower gel or soap
Zara
Zara,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 26 日
We had stayed there before for what we paid all we needed was a twin room with a lift and that's what we got but the service was not very good. We had a TV that didn't work after asking for it to be fixed 3 times and it not being done we just gave up on it. But the breakfast and evening meal was good for the price and the service was excellent thanks.
Colin
Colin,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 20 日
Bed for the night
Did what was required a bed for the night
Brian
Brian,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 13 日
Shona
Shona,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 10 日
Joanne Alice
Joanne Alice,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Best hotel in Blackpool, and I've tried many others!
Dave
Dave,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 5 日
I was really disappointed with my stay. I didn’t sleep well cause of the condition of the bed. Most of the staff were unhelpful. The meals were below average. I can honestly say that it was the worst place that I have ever stayed in so I would never return there again. I think that my partner and I were considerably overcharged
Julie
Julie,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 4 日
Room wasn't very clean.
No toilet roll to replace tiny bit that was on.
Heating didn't work so room was cold. Rang reception about it to be told there was nothing they could do.
Sharp edges on edges of mirror where they was broke.
Room numbers weren't very well shown as to where they were.
Overall cleanliness of room was like it hadn't been cleaned in for ever how long.