Hotel SANSEbay

Property class: 3.5
City-center hotel, steps from Monte Urgull

Choose dates to view prices

Hotel SANSEbay puts you in a great location, within just a 10-minute walk of Donostia-San Sebastian Aquarium and Concha Beach. Free WiFi is an added perk, and guests looking to stay active can check out the nearby kayaking, surfing/body boarding, and surf lessons. Also, Concha Promenade and Monte Urgull are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Near the beach
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Air conditioning
  • Communal living room
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry

For families (6)

  • Babysitting (surcharge)
  • Separate bedroom
  • Premium TV channels
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is CNY1,299
CNY1,428 total
includes taxes & fees
Oct 18 - Oct 19

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Urban familiar terraza

A hotel room with a bed, bedside table, lamp, chair, small table with a plant, and a TV mounted on the wall.

Urban familiar terraza

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

A hotel room with a bed, a desk, a chair, and a window with curtains.

Double Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Urban interior patio

A bedroom with a bed, a desk, two chairs, and bedside lamps.

Urban interior patio

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Familiar vistas laterales bahía

A modern hotel room with a large bed, bedside lamps, a desk, and a view of the outdoors.

Familiar vistas laterales bahía

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Cozy Apartment

A modern kitchen with white cabinetry, a central island with stools, a built-in oven, and a microwave above the counter.

Cozy Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Smart Apartment

A modern living room with a sofa, a dining table, and a small kitchen area with white cabinets and a blue accent wall.

Smart Apartment

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

A hotel room with a bed, a bedside lamp, a phone, and a view of the outside.

Superior Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Urban confort terraza

A hotel room with a bed, a desk, a chair, a lamp, and a view of the outside.

Urban confort terraza

9.0 out of 10
Wonderful
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room

A modern hotel room with a large bed, a sofa, a dining area, and a view of boats through the window.

Premium Room

  • Sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite SANSEbay

A modern living room with a sofa, a coffee table, and a dining area with chairs. There is a view of the outdoors through large windows.

Suite SANSEbay

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Basic Double Room

A hotel room with a large bed, a desk with a chair, a bedside table with a lamp, and a window with curtains.

Basic Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite SANSEbay

A modern hotel room with a large bed, two chairs, a TV, and a balcony with a view.

Junior Suite SANSEbay

  • Partial sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

APARTMENT SUPERIOR TWO DOUBLE BEDS

  • Sleeps 10

APARTMENT TWO QUEEN BEDS SUPERIOR

  • Sleeps 10

View all photos for Deluxe two bedrooms Apartment Capacity 4

A neatly made bed with white bedding and a blue accent, a bedside lamp, and a window with a view of the outside.

Deluxe two bedrooms Apartment Capacity 4

  • 75 sq m
  • Sleeps 4
  • 4 Twin Beds OR 2 King Beds

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About the neighborhood

Map
Calle mari 21, San Sebastián, 20003

What's nearby

  • Monte Urgull - 1 min walk - 0.0 km
  • Plaza de La Constitucion - 3 min walk - 0.3 km
  • Donostia-San Sebastian Aquarium - 6 min walk - 0.6 km
  • Concha Beach - 7 min walk - 0.6 km
  • Concha Promenade - 8 min walk - 0.7 km

Getting around

  • San Sebastian (EAS) - 24 min drive
  • Biarritz (BIQ-Pays Basque) - 43 min drive
  • Donostia-San Sebastián Station - 17 min walk
  • San Sebastián (YJH-San Sebastián-Donostia Train Station) - 17 min walk
  • San Sebastian Amara Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Gandarias - ‬3 min walk
  • ‪Atari Gastroteka - ‬2 min walk
  • ‪La Cuchara de San Telmo - ‬4 min walk
  • ‪Ganbara - ‬4 min walk
  • ‪Casa Bartolo - ‬3 min walk

About this property

Hotel SANSEbay

  • Hotel SANSEbay puts you in a great location, within just a 10-minute walk of Donostia-San Sebastian Aquarium and Concha Beach. Free WiFi is an added perk, and guests looking to stay active can check out the nearby kayaking, surfing/body boarding, and surf lessons. Also, Concha Promenade and Monte Urgull are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location.

At a glance

Hotel size

    • 27 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Onsite self parking (EUR 30 per day)
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)
  • Art supplies

What to do

  • Beach nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Hot springs nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Bicycle parking
  • Locally sourced food is prioritized
  • Locally-owned & organized tours & activities
  • Uses some LED lighting

Accessibility

  • Elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Highchair

More

  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Bar Urgul - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 9.50 to 25 for adults, and EUR 9.50 to 25 for children
  • Airport shuttle service is offered for an extra charge of EUR 150.00 per vehicle
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs EUR 30 per day
  • Guests must contact this property in advance to reserve onsite parking

Policies

Extra-person charges may apply and vary depending on property policy.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number HSS0830

Also known as

Hotel SANSEbay San Sebastian
SANSEbay San Sebastian
SANSEbay
Hotel SANSEbay Hotel
Hotel SANSEbay San Sebastián
Hotel SANSEbay Hotel San Sebastián

Frequently asked questions

Does Hotel SANSEbay offer free cancellation for a full refund?

Yes, Hotel SANSEbay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel SANSEbay?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel SANSEbay?

Yes. Self parking costs EUR 30 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Hotel SANSEbay?

Yes, an airport shuttle is available. The charge is EUR 150.00 per vehicle.

What are the check-in and check-out times at Hotel SANSEbay?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Hotel SANSEbay?

No, this hotel doesn't have a casino, but Casino Kursaal (4-min walk) is nearby.

What is there to do at Hotel SANSEbay and nearby?

Have fun with nearby activities like boat tours, kayaking, and power boating. Additional recreation nearby includes hot springs and casino gaming.

What's the area around Hotel SANSEbay like?

Hotel SANSEbay is located on the boardwalk/promenade in Old Town San Sebastián, a short 2-minute walk from Basilica of Saint Mary of the Chorus and 7 minutes' walk from Concha Beach. The local area is walkable and popular for its beaches.

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Reviews

Hotel SANSEbay Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel is within a short walk to the beach and offers an unbeatable beach view. (22 reviews)
  • The hotel's location is perfect for accessing many nearby restaurants and eateries. (23 reviews)
  • Breakfast was delicious and offered a variety of tasty options. (17 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Location
Service staff
Room
Old town
View
Cities
Bay
Breakfast
Restaurant
Beach

Reviews

Verified review

10/10 Exceptional

We had a wonderful stay here. The location is perfect, near the beach and in old town. We truly enjoyed our stay. The staff was helpful and friendly. Would highly recommend.
Verified review

10/10 Exceptional

Great location and staff!
Verified review

10/10 Exceptional

Very convenient location though too lively during the festival making it hard for taxis to come through the streets there. Very pleasant boutique hotel and modern. Rooms are a little small. Staff were very helpful.
Verified review

10/10 Exceptional

Best location for Old Town. Nice accommodation and we were upgraded on arrival and given a bottle of wine. Will book again.
Verified review

10/10 Exceptional

The location is perfect if you are there to eat and the view from the room was spectacular. Lovely helpful staff, clean rooms and common areas. It’s a great hotel
Verified review

10/10 Exceptional

Excellent location! Service and rooms top notch also.
Verified review

10/10 Exceptional

Phenomenal location right near the bay and the pintxo bars. The apartment was large with exceptional air conditioning and clothes washing facilities.
Verified review

10/10 Exceptional

Andrea at the front desk was always joyful & welcoming. She made all the difference! Location was excellent. Our 2-bedroom unit was spacious & elegant. Glad we stayed here.
Verified review

10/10 Exceptional

Perfect location, beautiful rooms and great value.
Verified review

10/10 Exceptional

We got upgraded and I have to say, we had the best views! The apartments are super clean and well stocked. The staff were very kind and helpful. I would most certainly come back here again!
Verified review

10/10 Exceptional

Perfect location, clean and modern, nice foods
Verified review

10/10 Exceptional

Nice hotel, close to restaurants, great ocean view
Park steps from hotel
Verified review

10/10 Exceptional

All the staff were friendly & helpful. Breakfast choices were great. Our room was exellent, complete with toiletries & minibar. Perfect location for the old town & beach. We highly recommend & will hoprfully be returning.
Verified review

10/10 Exceptional

The room was immaculate and we had a view of the ocean. The location was right in the center of everything. The staff were super helpful and welcoming.
Verified review

10/10 Exceptional

The hotel is in a great location - right near the old town and beach. The staff were very friendly, room was clean and modern.
Verified review

10/10 Exceptional

Amazing location and great hotel with friendly staff happy to help! Will definitely stay here again
Verified review

10/10 Exceptional

My second stay in this perfectly located boutique hotel on the edge of the old town near the harbour. The staff were extremely friendly and helpful with lots of tips and a welcome drink! Though I did not have a harbour view, the room had a good shower and comfortable bed - all you really need when there is lots to do outside. I would look to stay there again if back in town.
Verified review

8/10 Very good

Staff was great, helpful and accommodating!! Breakfast was quite good. View was non-existent. Coffee maker in the room would have been wonderful. If you have the whole family in a room note that the frosted glass door for the bathroom has a spot that is unfrosted, meaning someone could see you in the shower. We asked for a sheet which we hung up on the door to solve the problem.
Verified review

10/10 Exceptional

Great location in old town.
Verified review

10/10 Exceptional

Everything was perfect, from costumer service to the hotel location
Verified review

10/10 Exceptional

Fantastic location, beautiful view and great rooms
Verified review

10/10 Exceptional

What a wonderful stay! This is the perfect hotel in the perfect location to explore San Sebastián. It is in the heart of old town looking over the water. Minutes to delicious food and a short walk from the centre of town. The staff are fabulous, the rooms are clean and comfortable. Couldn’t ask for a better stay!
Verified review

10/10 Exceptional

Wonderful stay!! Helpful staff. Great location - right in the heart of old town but away from the busy streets, very close to the beach and Urgull One of the best apartment hotels we've stayed at. Apartment is well-equipped, clean, spacious, with very nice view.
Verified review

8/10 Very good

The location was perfect.
Verified review

10/10 Exceptional

Very nice boutique hotel and super well located