Horrible hotel company. Check your light switches and bed sheets first! Our light switch broke and we had to sleep with a bright light on all night. Nobody to contact or help at night. Also, they booked someone in our room for our last day. We were told to move rooms for the new guest, even though we were there first!! The front desk reasoning was "they have more rates on expedia." Worst customer service ever! The only nice aspect about this hotel was the ocean view, and its honestly not all great because of all the sargassum/seaweed on their shores. Its not just belize oceans though, all of the carribean is being affected by global warming in the oceans. You're better off booking a regular hotel.