False advertising. Very disappointing to find out that all spa facilities were closed, there is not a lot to do apart from relaxing, it is advertised that WiFi is only in common areas, however there’s no service for your phone (4G) which should also be advertised as you cannot even make calls, so you would at least expect there to be other activities and facilities for their guests.
When we arrived, we were expecting to use their pool and Spa Facilities especially because we’re in the middle of nowhere and we were met with everything being out of service to use except massage which they only had a man to do. You’d think in a country such as Morocco, there would be women to give massages to women.
When asked why we were not informed, they said “it’s written on our Instagram”. We booked on Expedia, what makes you think we’re checking your Instagram?
The cherry on top of the cake is the breakfast being extremely basic, hard bread and basic minimal options.
Otherwise, the views were dreamy. Absolutely beautiful, waking up to birds tweeting and flowers growing everywhere, plants and vegetables growing. It was so so beautiful. The night seating with fairy lights under the trees and tents were stunning and very relaxing.
