Skip to Main Content.
List your propertySupportTrips
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Sign up, it’s free
Feedback

Aston Batam Hotel & Residence

3.5 star property
Hotel with outdoor pool, near Nagoya Hill Mall

Choose dates to view prices

Photo gallery for Aston Batam Hotel & Residence

Front of property - evening/night
Lobby lounge
Outdoor pool
Daily buffet breakfast (IDR 180000 per person)
Deluxe Family | In-room safe, desk, soundproofing, iron/ironing board
Discover the charm of Aston Batam Hotel & Residence, located near Nagoya Hill Mall. Relax in style at the outdoor pool or enjoy a meal at Basil Restaurant, serving local and international cuisine. With a bar, gym and coffee shop on site plus free WiFi to stay connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Gym
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is CNY513
CNY620 total
includes taxes & fees
Nov 6 - Nov 7

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe King

Free toiletries, hair dryer, slippers, towels

Deluxe King

Highlights

Soundproofed
Air conditioning
LCD TV
Fan
Rainfall showerhead
Private bathroom
Hair dryer
Free bottled water
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Aston Suite

Aston Suite | In-room safe, desk, soundproofing, iron/ironing board

Aston Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Fan
Rainfall showerhead
Private bathroom
Hair dryer
  • 76 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family

Deluxe Family | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Fan
Rainfall showerhead
Private bathroom
Hair dryer
Free bottled water
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Fan
Rainfall showerhead
Private bathroom
Hair dryer
Free bottled water
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Premier (Apartment Building)

Deluxe Premier (Apartment Building) | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Premier (Apartment Building)

Highlights

Soundproofed
Air conditioning
LCD TV
Fan
Rainfall showerhead
Private bathroom
Hair dryer
Free bottled water
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 3 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Apartment, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
3 bedrooms
Fan
Rainfall showerhead
  • 117 sq m
  • 3 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Junior Suite Apartment (Apartment Building)

Junior Suite Apartment (Apartment Building) | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite Apartment (Apartment Building)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Fan
Rainfall showerhead
Private bathroom
Hair dryer
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Indoor pool, outdoor pool, pool umbrellas

Radisson Golf & Convention Center Batam

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2 out of 10, Wonderful, 476 reviews
The price is CNY501
CNY606 total
includes taxes & fees
Nov 9 - Nov 10
Radisson Golf & Convention Center Batam
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Jl. Sriwijaya No. 1, Kp. Pelita, Lubuk Baja, Batam, 29444

What's nearby

  • Nagoya Hill Mall - 13 min walk - 1.2 km
  • Grand Batam Mall - 3 min drive - 2.6 km
  • BCS Mall - 3 min drive - 3.0 km
  • Harbour Bay Ferry Terminal - 4 min drive - 3.8 km
  • Batam Centre Ferry Terminal - 6 min drive - 6.3 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 26 min drive
  • Singapore Changi Airport (SIN) - 14.8 miles/23.8 km
  • Seletar Airport (XSP) - 21.9 miles/35.2 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pisang Keju Terowongan - ‬3 min walk
  • ‪Cafe Bukit Cinta (CaBuCi) - ‬15 min walk
  • ‪Asher Bistro & Lounge - ‬13 min walk
  • ‪The Peak Cafe - ‬13 min walk
  • ‪Rumah Makan Siltor Group - ‬5 min walk

About this property

Aston Batam Hotel & Residence

Aston Batam Hotel & Residence puts you within a 10-minute drive of Nagoya Hill Mall and Harbour Bay Ferry Terminal. Guests can visit the fitness center for a workout or grab a bite to eat at Basil Restaurant, which serves local and international cuisine. An outdoor pool, a bar/lounge, and a children's pool are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 232 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Free secured onsite valet parking
DONE

Transfers

    • Airport shuttle from 6 AM to 11 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children's pool

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Fan
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Basil Restaurant - This restaurant specializes in local and international cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 180000 for adults and IDR 100000 for children
  • Airport shuttle service is offered for an extra charge of IDR 160000 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for IDR 450000 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International

Also known as

Aston Batam Hotel
Aston Batam
Aston Batam & Residence Batam
Aston Batam Hotel & Residence Hotel
Aston Batam Hotel & Residence Batam
Aston Batam Hotel & Residence Hotel Batam

Frequently asked questions

Is there a pool at Aston Batam Hotel & Residence?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Aston Batam Hotel & Residence?

Sorry, pets aren't allowed.

Is parking offered on site at Aston Batam Hotel & Residence?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Aston Batam Hotel & Residence?

Yes, an airport shuttle is available from 6 AM to 11 PM on request. The charge is IDR 160000 per vehicle one-way.

What are the check-in and check-out times at Aston Batam Hotel & Residence?

You can check in starting at 2 PM. Check-out time is noon.

What is there to do at Aston Batam Hotel & Residence and nearby?

Aston Batam Hotel & Residence has an outdoor pool and a fitness center.

Are there restaurants at or near Aston Batam Hotel & Residence?

Yes, Basil Restaurant offers local and international cuisine.

What's the area around Aston Batam Hotel & Residence like?

Aston Batam Hotel & Residence is located a short 14-minute walk from Nagoya Hill Mall.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Aston Batam Hotel & Residence Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Location
Spacious room
Apartment
Shower
Restaurant
Bed
Food

What guests liked

  • Breakfast spread was consistently described as awesome, good, and delicious with a wide range of selection. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Front desk staff very helpful.
Kelvin, 1-night trip

10/10 Exceptional

Best place to stay. Will be come in again
Muhd, 2-night trip

10/10 Exceptional

This has been my go to hotel in Batam. Service is great as the staff are always ready to help you with your luggages and shopping bags when you arrive at the hotel. Room condition has gotten quite aged over the years, a make over and renovation will be great.
Su Hia, 3-night trip

8/10 Very good

Overall is good.
Sin Yee, 2-night trip

10/10 Exceptional

Good holiday @ Aston

Housekeeping responsive. Download Whatsapp to maintain speedy communications
2-night trip

4/10 Fair

Check in time is 2:00pm but I can only check in at 4:30pm due to the room was not prepared yet,I wait at the lobby for one hour,hope improve
Ying Xun, 2-night trip

10/10 Exceptional

Like the gym facilities. Dislike the wifi unstability in room.
XING LONG, 2-night trip

6/10 Good

Location is good. But room was badly maintained. Laminates on side table was flipping out. Bathroom floor was dirty and had algae.
Tang Lye Cheng, 1-night trip

6/10 Good

Run-Down apartment but still comfortable

The stay was okay, acceptable. Book a junior one bedroom apartment. The apartment was run down, dull and not that clean. What i suggest to the hotel, is that do a repaint to the wall. Change the sofa, as its all so old, prepare a garbage bag for customer to use.put more deco to the apartment so that it wont be dull anymore
Rina, 2-night trip

8/10 Very good

Am not impress with the old and a little filthy bath towel,bathroom and bedroom are good size, relatively clean(could be better) ,staff are attentive. The manager response was swift and highlighted that is time the hotel replace all old bath towel cause it reflects on the hotel strive for cleanliness.
Lian Hin, 1-night trip

10/10 Exceptional

Aston Batam has an amazing array of staff who attended promptly to all our requests. We stayed in a 3-bedroom residence apartment. The room was clean, tidy, and comfortable. There was an air conditioner in each room, and they provided a large 20L water cooler. The swimming pool was large enough to swim laps, which we did every morning. Breakfast was delicious with plenty of variety to satisfy even the pickiest eaters. All Grab drivers were familiar with the hotel's location. We had a fantastic time in Batam, and Aston contributed to our enjoyable stay. There were two minor issues with our apartment; the room and bathroom door locks did not lock seamlessly and the certain had a tear. As stated, these were minor.
Garson, 5-night trip

8/10 Very good

Aston, as usual....

I booked studio plus located at apartment tower n our room at 5th floor. Stated 42sqm (online) but it seems smaller than that. Felt quite disappointed.... but (luckily) have balcony with city view...Anyway, bfast buffet was good; many choices n really satisfied with it. Checkin n check out were also easy... (but) the only matter (im not happy) was the male staff when checkin was not friendly. Really wasn't...
4-night trip

10/10 Exceptional

Breakfast was fabulous
Ang Mohd Riduan Bin, 2-night trip

10/10 Exceptional

Quite ok

The hotel staff were all very friendly, and the three-bedroom apartment was nice and clean. The only issue was that the air-con was a bit noisy.
2-night trip

8/10 Very good

Apartment is run down. Should consider doing some renovation. Staff are very friendly.
Zaidani, 2-night trip

6/10 Good

Great Service

Great service but 3 bedrooms apartment has no sound proofing from traffic and daily prayers. Furnitures are old.
Khoo, 3-night trip

10/10 Exceptional

Was a nice and comfortable experience at Aston
Shahul, 2-night trip

4/10 Fair

the electricity at the breaker panel
Stephen James, 4-night trip

6/10 Good

This property where I stay: Shower head crashes. Swich for turning ON/OFF light outside toilet which cover come out. There's no face towels. Not a good location. There's no dinning shops nearby. Customer's Service is not good enough. Hotel's restaurant always full-housed for breakfast due to There's no other shops or restaurants to eat.
Sai Tim, 2-night trip

8/10 Very good

The property was fine, but they didnt have towrls by the pool. We were told to use our bath towels. Not ideal. Therexwas also no hand towels on our toom only large bath towels.
Joseph, 2-night trip

8/10 Very good

Overall everything was good n up to my expectations however I was disappointed that there were no hand towels and floor mat and non- slip bath mat. The toilet paper was also lacking-only half a roll in each toilet which was not sufficient for 4 people
April, 2-night trip

6/10 Good

Room is alright. There is an international electrical outlet for your plugs. No usb outlet. Buffet's good. I love the herbal bar. Gym's good, big, though rowing machine spoilt. I came for their tub. Though they fixed it the hot water came out like piss at first. Made me not wanna use the tub anymore.
adibah, 1-night trip

6/10 Good

Junior suite is not good

We stayed in this hotel a few times but this is the first time for junior suite which happened to be in the apartment side. The cleanliness and maintenance of room is not up to standard. The plates and cutleries are dirty and no dishwashing liquid provided. The fridge doesn't get cold. There is no hand towel and bathrobes. I had to call 2x to get it. The design of the bathroom is bad. There is no division between the lavatory and the shower. I'm always worried the water will get to the hairdryer. The drain is very slow when you shower so there's water everywhere. The wifi password indicated in the room card they provide you during check-in is not correct. Staff in the reception area are friendly, no issues there. The check-in/out is fast.
Kristine, 2-night trip

6/10 Good

System down? Hmm...

Greeted with a smile from the frontliners. From security to reception very welcoming. Well done. During checking in process, i was told that their system was having some issues and im told to wait. 45 minutes later my wife check with the reception staff and finally we are able to check in and straight to our room. Cleanliness was good. Im impressed with the wifi connection. Breakfast was not bad but was not good either. Was at the dining hall around 6.10am but some of the live food station was not in operation. Food choices is okay but there are still many room for improvement. This is my first time here and i hope it can be better next time . Overall its a pleasant stay. I hope i can see some improvements if i return for another stay. Keep it up.
Nur Mohammed, 2-night trip

2/10 Poor

Management must seriously look at the front office behaviour, my bed sheets were dirty and I request for a change of bed sheets the next day, it was through my shock that the front office staff said that I had to pay RP50,000? why would you charge clients for washing of the bed sheets when it is not the clients issue? I stayed many times and cannot believe that this is how aston treats their long term customers, becareful of front office staff trying to scam hotel guest
Wesley, 2-night trip