We stayed one night visiting UCONN with my daughter. The hotel was fully booked. I was impressed with the room and cleanliness however free breakfast was a disaster. The staff was cleaning up a spill and there was little food to eat. I took what I could, but had to eat the crumbs of egg and sausage with a spoon due to no forks. I tried to be understanding, and kept waiting. There seemed to be no other staff but 1 person. They finally put out more food but then I still didn’t have a fork, either did anyone else. We were on a time schedule so I had to go back to my room for forks. Glad I did as there were still none. After breakfast I returned the forks to my room to avoid charges of missing items. Basically they are understaffed to handle anything other than the normal routine. While I would stay again I will make other plans for breakfast.
Virginia
Virginia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Althea
Althea,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 2 日
Terrible
Shantell
Shantell,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 1 日
UPON ARRIVAL, THERE WERE SOME UNDESIRABLE PEOPLE SMOKING WEED AT THE FRONT DOOR. THEN AS WE CHECKED IN, WE WERE CHARGED A $200 INCIDENTAL FEE FOR A SUITE ROOM THAT COST $219. WHEN WE QUESTIONED THE STAFF, SHE TOLD US IT WAS DUE TO QUESTIONABLE PEOPLE DESTROY THEIR HOTEL ROOMS. SHE LAUGHED AND SAID IT WOULD BE RETURNED ON OUR CARD AFTER 2-5 BUSINESS DAYS. WE WILL. NEVER STAY AT ANOTHER HOMEWOOD SUITES AGAIN DUE TO PAYING FOR UNDESIRABLE PEOPLE DESTROYING THEIR PROPERTY. WE HAVE STAYED IN MANY HOTELS AND HAVE NEVER BEEN CHARGED A RATE LIKE THIS.
John
Expedia真实住客点评
6/10 好
2025 年 1 月 29 日
As a frequent traveler and Hilton member, I was quite surprised that the incidental deposit was $200 as much as the nightly rate! Usually depsoits are $50 to $100 and these are at 5 star resorts I've stayed at! I was quite surprised especially being Manchester, CT. Our room smelt like indian food, really strong odar. And it was a disappointment that I couldnt watch television from the bed for the tv was on a dresser on the left side of the bed.
Rebecca
Rebecca,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Si muy buen
Luz
Luz,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 25 日
Adrian
Adrian,4 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 13 日
From the moment I tried to check in the operation manager gave me such a hard time I paid in advance for a 2br suite she asked how many people I was having I said 6-7 she gave me my ID back and said she couldn’t check me in she didn’t explain the reason nor did she offer to rent me an additional room. Her customer service skills need to improve or they will lose customers I prefer to say at Hilton hotels over most but the way she handled check in has me second guessing.
Albie
Albie,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 13 日
Joyce
Joyce,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 10 日
The room was nice and clean. Spacious and comfortable.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 3 日
Corrina
Corrina,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 30 日
Nelson
Nelson,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 29 日
Constant fire alarms throughout the night, absolutely terrible
Corinne
Corinne,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 27 日
The staff was super friendly. Room was clean and spacious but noisy. Not sure if it was because of room location. But also lots of noise from floor above and outside. Our bathroom had a very loud fan that didn’t shut off so was harder to sleep.
Alicia
Alicia,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 17 日
Never again
I was there to celebrate my daughter’s 9th birthday the hotel had 3+ fire alarms where we had to exit the hotel and they offered no accommodation I haven’t gotten a call back about the incident. The alarm kept going off to the point I choose to leave because sleep was not an option
Reeva
Reeva,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 9 日
Dongkyu
Dongkyu,12 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 6 日
Linda
Linda,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 11 月 18 日
Mehhh… room wasn’t ready at check in time. One of the managers decided to use my time for a “teachable moment” and it was awkward. Room looked quickly cleaned and details were missed.
Nicholas
Nicholas,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 13 日
Catherine
Catherine,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 3 日
This property is an extended stay yet there is no safe in the unit.