Front desk staff, Edna went the extra step securing me a preferred rate when I needed to extend my stay; Mia assisted me with contacting alocal airline when my personal mobile phone was not working properly.
Both Edna and Mia exemplified customer service excellence and deserve some recognition.
Pui
Pui,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 14 日
Jon
Jon,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 1 月 2 日
The service and staff were excellent, they even offered free shuttle to Kumming South railway station. Great value for the price.