The stay already started terrible when I went to check in the employee not paying attention charged me for the stay when it was already paid for in advance and proceeded to tell me oops the money will be back in your account by Tuesday! That was very unprofessional! Not to mention the room wasn’t cleaned at least as expected nor the restroom. I then make my way to the pool and it was just so dirty so much trash in the pool I was at a disbelief. So this morning I go for the complimentary breakfast and what a disappointment! Breakfast was running beyond late and the cleanliness well let’s just say there was lots of hair all over. Also the orange juice and apple juice was very watered down. I use to like staying here but I just don’t see that happening anymore.
Anthony
Anthony,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
Angelica
Angelica,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Donald
Donald,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 11 日
Patty
Patty,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
John
John,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 23 日
This hotel has changed for the worse
Filthy kitchen items utensils. Given plastic forks and spoons to replace cooking utensils if needed. Dirty and liquid damaged pre packaged tissue. Told I was getting room with full stove several times and did not. Filthy messes, spills and debris in both elevators that were there for 3 days straight. Smell / stench of not so good smells through hallways and inside the elevator. No trash bags in trash can, just used my own. Had to use my own bleach and cleaning spray to clean room / bathroom. Carpet not vacuumed. Luggage carts had busted wheels. Day by day anything that could go wrong kind of did. No manager on site and staff had no idea when she would be back for 3 days straight or at least that’s what I was told. Each day I was told she would be there in the morning, I’d call to reach out and was told they didn’t know or the same false information that she would be there following morning by 7 - 9 am. I Used to book here often back in
2021-2022 so I figured why not and I got my answers why I shouldn’t have. Taken them off of my lists of places to stay and reccommend to others. It was My Spouses Birthday weekend and I had several hiccups throughout my stay. Maybe I’m used to more upscale hotels I guess but never again.
真实旅客
3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 15 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
The fire pit outside was awesome
Selena
Selena,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Getty
Getty,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
James
James,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
GISSELLE
GISSELLE,1 晚行程
Travelocity真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Clean and safe
David
David,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Everything was perfect
James
James,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 18 日
I didnt like that .y bathing suit cover up disappeared after the housekeeping cleaned the room.
Ariane
Ariane,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Very clean and new. Fantastic facilities.
Rowan
Rowan,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Justin
Justin,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 8 日
Horrible experience not only did we find cockroaches here but the room that I had booked a month and a half in advance magically wasn’t available and got downgraded and not only that but I wasn’t even discounted. Absolutely worst hotel experience ever. I’ve had better luck at motels. Person at the reception didn’t even care. Never returning to this terrible location.