Initially the room appeared to be clean; however, I dropped my remote on the floor and when I knelt down to pick it up I noticed housekeeping hadn’t cleaned up after previous guests. There was an empty white claw can under one bed, and there were two empty water bottles, in addition to plastic wrappers under the other bed. We were also not notified the pool is currently closed for renovations.
Sonia
Sonia,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 3 日
The pool and hot tub were closed for renovation and it was not posted on the website before we booked. This is the reason we chose this hotel. They did promise a refund ! We had the King deluxe room which was very spacious, clean, and comfortable
Gary
Gary,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 2 日
Room could be cleaner! And bathroom.
Hector
Hector,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 30 日
Everything was great and I was very happy we chose this location.
DELORES
DELORES,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 24 日
Always clean, staff is always friendly.
Scott
Scott,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 18 日
Ana
Ana,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 9 日
Staff was courteous
Omar
Omar,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 9 日
Great and quiet!
Yves
Yves,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 28 日
GM Jordan was amazing, housekeeping was great! Clean and friendly.
THERESA
THERESA,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 27 日
The breakfast is okay, somewhat limited and things weren’t always stocked. The coffee is very good for a hotel. Hotel room floor was dirty. Staff is hit or miss - I booked the reservation on Hotels.com and the girl who checked us in told me that the virtual number with Expedia wasn’t working and that she would need my credit card and that I might get charged the $350 for my stay twice. She acted like this was not a big deal and said that I could just dispute it with my credit card company. I’m assuming that she just didn’t know what she was talking about and that my credit card was just put on file in case of incidentals, but she kept saying they needed a card for the payment and didn’t seem to understand that I had paid for this room months ago. After I complained on hotels.com, the assistant general manager quickly reached out but after I explained my issue, I never received a response. The young man who checked us out the morning of 12/26 is fantastic though! He understood our frustration and printed out a receipt and went over the charges with us and assured us that we would not be charged anything beyond what was initially paid. Without his excellent customer service, we wouldn’t even think of returning to this location.
Lauren
Lauren,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 27 日
Raymond
Raymond,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 23 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 16 日
Frankie
Frankie,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 16 日
Super clean and well maintained.
Juanita
Juanita,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 14 日
Carlos
Carlos,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Hot tub and pool are great
Cora
Cora,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Very clean room
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Frankie
Frankie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Tub disnt drain. Other than that - it was great!
Rena
Rena,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 27 日
Stay was good but the furniture (couch) was quite worn.