Floor was disgusting in the lobby, room was not much better, left over food in cabinet by the bed
vincent
vincent,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 19 日
My check in was the worst experience I ever had checking in to a hotel. The receptionist was not so friendly to say the least. She couldn’t fine my name in the system so she tells me my booking never went through. I’m not going to call someone racist but that’s the vibe I got from her. She insisted I was not on the check in list. After showing her my payment to the hotel still says she doesn’t see my name. I told her I have a confirmation number that I was giving by another employee when I made the reservation she stats that she can go by that. I had to get a little stern with her so she finally had no choice put to put in my confirmation number and guess all of a sudden she found me in the system. I should’ve asked for my money back but my daughter had a volleyball tournament in the area. Never again
Valentin
Valentin,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 3 月 17 日
Lynn e
Lynn e,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 16 日
Na
Linda
Linda,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 9 日
Fine
laurel
laurel,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 3 月 6 日
Did not use this
Robin
Robin,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 5 日
I would go back anytime.
Maxime
Maxime,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 1 日
Jocelyn
Jocelyn,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 25 日
Disappointing in every respect.
David
David,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 20 日
Clean comfortable rooms great location close to dining and shopping. Staff was friendly
Mel
Mel,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 7 日
Initially the room appeared to be clean; however, I dropped my remote on the floor and when I knelt down to pick it up I noticed housekeeping hadn’t cleaned up after previous guests. There was an empty white claw can under one bed, and there were two empty water bottles, in addition to plastic wrappers under the other bed. We were also not notified the pool is currently closed for renovations.
Sonia
Sonia,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 3 日
The pool and hot tub were closed for renovation and it was not posted on the website before we booked. This is the reason we chose this hotel. They did promise a refund ! We had the King deluxe room which was very spacious, clean, and comfortable
Gary
Gary,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 2 日
Room could be cleaner! And bathroom.
Hector
Hector,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 30 日
Everything was great and I was very happy we chose this location.
DELORES
DELORES,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 24 日
Justin
Justin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 24 日
Always clean, staff is always friendly.
Scott
Scott,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 18 日
Ana
Ana,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 9 日
Staff was courteous
Omar
Omar,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 9 日
Great and quiet!
Yves
Yves,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 28 日
GM Jordan was amazing, housekeeping was great! Clean and friendly.
THERESA
THERESA,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 27 日
The breakfast is okay, somewhat limited and things weren’t always stocked. The coffee is very good for a hotel. Hotel room floor was dirty. Staff is hit or miss - I booked the reservation on Hotels.com and the girl who checked us in told me that the virtual number with Expedia wasn’t working and that she would need my credit card and that I might get charged the $350 for my stay twice. She acted like this was not a big deal and said that I could just dispute it with my credit card company. I’m assuming that she just didn’t know what she was talking about and that my credit card was just put on file in case of incidentals, but she kept saying they needed a card for the payment and didn’t seem to understand that I had paid for this room months ago. After I complained on hotels.com, the assistant general manager quickly reached out but after I explained my issue, I never received a response. The young man who checked us out the morning of 12/26 is fantastic though! He understood our frustration and printed out a receipt and went over the charges with us and assured us that we would not be charged anything beyond what was initially paid. Without his excellent customer service, we wouldn’t even think of returning to this location.