In the experience I had with this company I felt that they did not act reasonably and moderately.
Even Hotels.com said in an email to me:
"We have exhausted all efforts for them to reconsider yet they are strictly imposing their mandated policy regardless of any reasons or circumstances."
On the bases of what I felt was the right way for them to act in my situation, it was a very disappointing outcome.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2019 年 11 月 18 日
Poor service, unable to meet basic needs
Jema
Jema,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2019 年 6 月 15 日
The location is great.
The apartment had a bad smell coming from the bathroom. The cleanliness of the apartment was not what we expected.
真实旅客
2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2019 年 4 月 17 日
Appartement correcte propre eau jaune odeur de cigarette
Laurent
Laurent,7 晚行程
Expedia真实住客点评
6/10 好
2019 年 4 月 5 日
I liked the view,the central situation and easy access to transport.What I didn’t like was 1 towel each to last a week,no teatowel,a very grubby bathroom and finally 2 comdoms found under the sofa bed
真实旅客
7 晚行程
Expedia真实住客点评
6/10 好
2019 年 4 月 1 日
Good views and location, However the property really needs a deep clean and a bit of TLC
真实旅客
5 晚浪漫旅行
Ebookers真实住客点评
6/10 好
2019 年 2 月 28 日
we order a room for 3 persons, but the third bed (couch) wasn't set up or clean. Vi didn't have any bedding for the couch either. They came with the bedding the next day. The bathroom wasn't clean, there was hair on the floor, the shower didn't have any pressure and the carbin in the bathrrom was broken. The only communication was through WhatsApp and it could take times to get answer.
The location was good, near the Marina beach.
Lehong
Lehong,5 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2018 年 11 月 27 日
真实旅客
2 晚行程
Expedia真实住客点评
10/10 绝佳
2018 年 11 月 26 日
Un bellissimo appartamento con vista mozzafiato; vicino alla spiaggia e alla metro.
真实旅客
4 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2018 年 11 月 15 日
Muito Mau
Só vale pela localização tudo o resto é Mau. Os quartos não têm nada a ver com as fotografias. Estavam todos danificados e sujos quando chegamos. Chamaram a empregada para limpar e mesmo assim não ficou bem. Atenção que a empregada é paga à parte. Durante a estadia houve um incêndio, tivemos que sair todos a correr sem qualquer indicação por parte da Higuest (que nem se deu ao trabalho de perguntar se estávamos bem). Se quisermos fazer uma reclamação, a Higuest não responde. Isto porque o pessoal da recepção nada tem a ver com esta empresa, e estes não estão presentes fisicamente para nos ajudar. Fujam deste apartamento e evitem reservar com a Higuest.
André
André,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 11 月 1 日
Marina Stay
One of the best locations in Dubai. Great view of the Marina from the balcony and a short walk to the JBR Beach and Metro. Very flexible with check in which was much appreciated. The self catering option of the kitchen and the extra space gives it the edge over a regular hotel room at similar prices. Happy to recommend
S
S,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2018 年 10 月 20 日
Petit appart avec des odeurs d égout dans la salle de bains
Zaza
Zaza,6 晚行程
Expedia真实住客点评
6/10 好
2018 年 8 月 20 日
Très déçu malgré la localisation exceptionnelle
Points positifs : localisation de bay central dans la marina avec accès au tram et métro au pied de la tour, piscine, personnel de la sécurité très sympa et aidant
Points négatifs : appartement 201 très bruyant la nuit car au deuxieme étage au dessus d'une zone technique (réveillé plusieurs fois à 2 h du matin par des camions), nombreuses défaillances techniques dans l'appartement à mon arrivée (internet, tv et machine à laver : le prestataire est intervenu pour net et tv mais n'a rien fait pour la machine à laver ne répondant plus à mes dernières demandes d'informations..)
Il est à noter dès odeurs désagréables parfois dans la salle de bain type remontées d'égouts...
Donc déception à mon niveau
Christophe
Christophe,10 晚行程
Expedia真实住客点评
10/10 绝佳
2018 年 6 月 27 日
Conveniently for beach access and great amenities
The service was fast and friendly and Wiki accommodated us where possible with our early check-in and extended stay. Walking distance to the beach and shops. Definitely will recommend the place.
Minette
Minette,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 4 月 28 日
Good Place to Say
Muhammad
Hotels.com真实住客点评
10/10 绝佳
2018 年 3 月 17 日
Excellent location and amazing view on marina bay
Near to jbr beach, resturants and transportation, it was beautiful apartment
Khairi
Khairi,2 晚行程
Expedia真实住客点评
6/10 好
2018 年 3 月 8 日
not recommended .
The only communication with the owners or in matter of managing crew is WhatsApp. I asked day one for bed rooms tissues, mosquito spran and to replace the pillows due to worn out, there answer is we do not provide!!. I f they can not provide service like this what is expected?