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RBS Hotel

3.0 star property
Hotel in Rochester

Choose dates to view prices

RBS Hotel is where comfort and convenience blend. Stay connected with free in-room WiFi, unwind at the 24-hour front desk, or enjoy a peaceful retreat in its smoke-free premises. Guests rave about the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • 24/7 front desk
  • Non-smoking

Main amenities (3)

  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk

Feel at home (5)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Free self parking

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Desk, iron/ironing board, free WiFi, wheelchair access

Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Desk, iron/ironing board, free WiFi, wheelchair access

Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Triple Room

Desk, iron/ironing board, free WiFi, wheelchair access

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, wheelchair access

Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Desk, iron/ironing board, free WiFi, wheelchair access

Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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Exterior
Holiday Inn Sittingbourne by IHG
Sittingbourne
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
7.8 out of 10, Good, 618 reviews
The price is CNY365
CNY438 total
includes taxes & fees
Jun 14 - Jun 15
Holiday Inn Sittingbourne by IHG
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About the neighborhood

Map
5-7 Frindsbury Road Strood, Rochester, England, ME2 4TA

What's nearby

  • Temple Manor - 15 min walk - 1.3 km
  • Rochester Castle - 15 min walk - 1.3 km
  • Rochester Cathedral - 15 min walk - 1.3 km
  • Six Poor Travellers House - 18 min walk - 1.6 km
  • The Vines Park - 20 min walk - 1.7 km

Getting around

  • London (SEN-Southend) - 47 min drive
  • London City Airport (LCY) - 55 min drive
  • Gatwick Airport (LGW) - 69 min drive
  • Chatham Station - 4 min drive
  • Strood Station - 7 min walk
  • Rochester Station - 19 min walk

Restaurants

  • ‪The Sportsman - ‬3 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪KFC - ‬6 min walk
  • ‪Riverside Tavern - ‬11 min walk
  • ‪Subway - ‬4 min walk

About this property

RBS Hotel

RBS Hotel puts you within a 15-minute drive of Bluewater Shopping Centre. Guests will have free perks like WiFi and self parking. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM

Services

  • 24-hour front desk

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 5 per person

Policies

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

RBS Hotel Rochester

RBS Rochester

RBS Hotel Hotel

RBS Hotel Rochester

RBS Hotel Hotel Rochester

Frequently asked questions

Are pets allowed at RBS Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at RBS Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at RBS Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What's the area around RBS Hotel like?

RBS Hotel is a short 7-minute walk from Strood Station and 15 minutes' walk from Rochester Castle.

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Reviews

Reviews

7.6

Good

8.0

Cleanliness

7.4

Location

7.6

Staff & service

7.6

Property conditions & facilities

Popular mentions

Room
Bed
Service staff
Value
Parking
Car
Breakfast
Bathroom
Towns

Reviews

Verified

10/10 Exceptional

Im a great believer you get what you pay for .... so considering the room price my expectations werent high but i was pleasantly surprised had a lovely sleep, woke refreshed, room clean as was bathroom, staff pleasant would recommend to anyone
Rebecca, 1-night trip
Verified

8/10 Very good

I booked this hotel for a one night stay. Then I read the reviews and wondered if I’d made a bad mistake. However, I can honestly say that we were pleasantly surprised. The hotel was quiet, clean and we were treated very well. Excellent value for money.
Thomas, 1-night trip
Verified

8/10 Very good

Nice hotel, comfortable bed, good choice

This was a nice hotel, clean and well equipped. The bed was large and comfortable.
1-night trip
Verified

10/10 Exceptional

Clean room. Friendly staff. Comfortable bed. Lovely and warm room
1-night trip
Verified

6/10 Good

It was nice and clean staff man looked down on me.i wasnt posh enough i would say that its a good place to go if u need somewhere quick but take ur own coffee.tea and milk suger
Moira, 1-night trip
Verified

10/10 Exceptional

Very clean and very close to town lovely room with onsuite Everything was clean and tidy and bed was spotless . Close to down and checkin easy and friendly and very helpful. Had a parking space which was right outside the door which I wanted . Thanks
Michelle, 1-night trip
Verified

6/10 Good

Very poor customer service

Cannot fault the room or facilities, which were modern and very clean. However my immediate experience was being told off for my coat dripping on the floor (it was absolutely tipping it down outside, so hardly my fault). I was then informed I had reacted badly to this and did not have to stay at the hotel!!
JENNY, 1-night trip
Verified

6/10 Good

Ok

Welcome was fine including a call earlier in the day to check what type of room we required. Room was comfortable enough, bit strange having a full size fridge in the room though. Could have benefitted from a bit more of a clean (blinds especially) and a coat hook and some hooks in bathroom for towels. Also a hand towel and a bath mat would be helpful. Room was paid for including breakfast, but this was non existent on either of the days we were there (we weren't up late or particularly early either).
Stephen, 2-night trip
Verified

8/10 Very good

Overall I had a pleasant overnight, restful night, bed really comfy, room and en suite clean. Room size I had was ok for one person. Good selection of tea/coffee etc plus biscuits. (no hair dryer in the room but I didn't bother go and ask for one). Next days pre packed breakfast was brought to the room, offering various continental and other breakfast type bites plus fesh fruit and a cartoon of fruit juice. Guy at reception was welcoming and gave clear instructions to my room. staff were helpful and supportive. As It's on a busy road, and if like me you like the windows open, it can be rather noisy, especially as I wear hearing aids.. plus as I didn't want to disturb others I needed to use subtext on the TV but it wouldn't work. The member of staff who brought up the breakfast basket, tried his best to get it functioning but he too had trouble, I was informed they would look into it, so other future residents don't have same problem. It's just that with traffic noise I couldn't hear the TV unless on really loud. It was convenient for me but reversing out is a bit iffy into a main road/people walking along pavement... low, plus I wear hearing aids
H V, 1-night trip
Verified

6/10 Good

Good value, awful staff, won't be back

It's difficult to be objective with the level of disgust I'm feeling, but here goes... The standard and size of room, the cleanliness of the bathroom and overall value for money couldn't be faulted. The £5 breakfast consisted of pre-packed pastries, some fruit, and various breakfast snacks - decent enough for a fiver. My issues with the hotel centre around the disgustingly rude staff member that begrudgingly 'greeted' me when I checked in. I emailed ahead to explain I'd be arriving around 11.30pm. The front desk was advertised as being open until midnight. When I arrived, at 11.20pm,I called the number on the front desk. A chap then appeared, and immediately made me feel unwelcome, stating check-in had closed at 10.30pm. After a night of work and a 2 hour drive, I didn't need this negative attitude. The staff member then demanded ID... I've never been asked for this in any hotel in the UK before. I presented my driving licence, and against my wishes, it was photocopied by the staff member. I was then shown to my room at the front of the hotel. The road noise was just about bearable, but a thick set of curtains doesn't constitute sound-proofing. I've tried to give a balanced review, in spite of being treated like crap. I will not be returning, and I will not recommend this hotel to anyone else. It's a service industry. If you don't like working in it, do something else.
Matthew, 1-night trip
Verified

2/10 Poor

At £55 a night, you know what to expect really – so expectations aren’t that high, you get what you pay for – fair enough. Judging by the photos online it looked adequate, and when we arrived the room was basic as expected, but clean and bright with a TV, fridge, bathroom with shower and tea/coffee-making facilities. So far so good. Unfortunately, that’s where the positives end. I can honestly say this was the worst hotel experience of my life. This is why – We were greeted by the hotel manager/owner, who initially was pleasant enough, checked us in no problems. Later that night when we turned in and went to the bed, the occupants in the room next to us, clearly drunk and on drugs, had a full-blown domestic in the early hours of morning. Shouting, screaming, furniture being thrown around/smashed, hitting one another, crying and calls for help. It was terrifying to be honest, and we felt trapped in our room with no way out as it kept spilling out into the corridor outside our room. When things had quietened down briefly, I was able to make my way to the lobby. As it was 2am, the place was deserted as expected, but on the reception desk there was a sign with some phone numbers to ring in case of an emergency. I returned to my room, and the chaos in the next room escalated again – so I rang the number twice, but no answer. I tried one more time, and planned to phone the police if there was no answer. Eventually the manager/owner did answer. He seemed harassed that I had woken
Mark, 1-night trip
Verified

10/10 Exceptional

Perfect for our stay.
Mirjana, 2-night trip
Verified

10/10 Exceptional

Lovely stay - hassle free. Quiet and peaceful. Good customer service. Always ready to assist when asked.
2-night trip
Verified

10/10 Exceptional

Great value for money will definitely stay again when in this area spotless room and very comfortable bed
Steve, 1-night trip
Verified

8/10 Very good

Hotel was lovely and clean , with a really nice room
victoria, 1-night trip
Verified

10/10 Exceptional

Lovely old building and authentic pub, great rooms and staff.
Dawn, 2-night trip
Verified

10/10 Exceptional

Friendly staff. Nice clean rooms and good rate.
Connie, 1-night trip
Verified

10/10 Exceptional

Very welcoming and happy hosts , the room and facilities were fresh and very clean. Highly recommended. I will certainly stay there again
Nicholas, 1-night trip
Verified

10/10 Exceptional

Very nice room, very clean
Paul, 1-night trip
Verified

10/10 Exceptional

Friendly and helpful

Very friendly and helpful reception.
Patrick, 4-night trip
Verified

10/10 Exceptional

Very Clean . Polite and helpful staff
Kim, 1-night trip
Verified

10/10 Exceptional

N/A
1-night trip
Verified

8/10 Very good

Nice and clean
Anthony, 1-night trip
Verified

2/10 Poor

2 men decided to burst into the room. A woman alone in the room and they burst in there shouting, screaming and aggressive, they then blocked the door that is open 24/7. Extremely unsafe and frightening experience. The emergency phone numbers to contact staff there are not used as they don’t pick up the calls. This hotel should be shut down!
Amy, 1-night trip
Verified

8/10 Very good

You get value for your money
Nothando, 3-night trip