8/10 很好
2025 年 4 月 29 日
My stay
The place is decent I booked two apartments. Upon checking in the receptionist on the evening of Sunday April 20th 2025 lacks customer service. My buddy and I walked into the office and she carried on with her conversation like she did not see us though I acknowledged her when I walked in. After checking in another lady walked us to the apartments but only provided towels for one apartment. The you lady said she would be back with the towels for the other apartment. An hour went by I informed the receptionist about the matter she said the towels would be sent . The following morning upon reminding her about the towels we finally received them. I paid for both apartments upon arrival but got towels for the second apartment the next day. I work in the service industry for seventeen years this sort of behavior is unacceptable. The property is fairly priced and customer service should be better. Would I recommend or stay in the future. Not si sure
Joseph
Joseph,3 晚行程
Hotels.com真实住客点评