Hotel is on the third floor, you will need to climb 6 flights. It wasn’t a problem for us, but it will be for those with health issues. There’s no elevator. This is the only negative point. The rest about this Boutique Hotel is only positive. I’m not sure why this hotel has only one star. I would easily give them at least three stars! Super clean, friendly staff, tasty breakfast, very quiet. I would definitely recommend if you prefer to stay away from the noisy, touristy streets of Florence. We walked from this hotel everywhere; so if you like walking, this place is perfect. Will stay there again!