The hotel is a beautiful building in an amazing rural setting. The room was spacious and luxurious and the food at breakfast and dinner was superb. The staff were all really friendly and helpful especially Dave the concierge and Shirley the breakfast waitress, who really went the extra mile to make us feel welcome.
Fiona
Fiona,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Ajay
Ajay,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
All round very good except for the evening dinner. The lamb was quite expensive and not enough to feed a small child. None of the waiters had advised us to order more side dishes ( and at a cost of £30 you shouldn’t really need to).so we were still hungry following the dinner and had finished within 5 minutes of starting. At cost of approximately £140 per couple it didn’t bode well with my other half.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Susan
Susan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 26 日
Good but not great
Out stay was lovely tge air con didn't turn on and the phone in the room didn't work also the room that was the main picture was what I thought we booked we didn't get that room and was told by reception we should have requested that room witch was annoying but apart from that our stay ticked all the boxes
Ricky
Ricky,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 25 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 25 日
Good hotel... Poor room choice
I like this hotel and use it a lot...and thought my luck was in this time when offered an upgrade... Sadly... The room while lovely was next to reception...
So noisy until the early hours with people and staff coming and going... And the reception music is on a speaker next to the bedroom wall was playing until well after midnight... Will be careful accepting an upgrade next time
Paul
Paul,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Daisy
Daisy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Beautiful location
Beautiful stop over for a quick night's rest. Enjoyed the spa, gym and exterior facilities.
Marvin
Marvin,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 22 日
Overall disappointing but great staff
The hotel could do with a facelift, appreciate it’s an old English hall but I this falls short- I have stayed at other manors and halls with much more comfort. The carpets in the bedroom are stained, the sheets also had stain marks and the bathroom had mildew. The spa was overcrowded and not so relaxing as children are allowed during certain hours of the day. It was a very uncomfortable stay unfortunately and I found myself rushing to leave at first light on the day of check out. The redeeming quality of the hotel is definitely the grounds and the restaurants. The 1593 Brasserie is lovely, and the dining experience at the Tresham is one of the best- our waiter for the evening was a 10/10. As a consolation for my experience I was comped breakfast, the staff are attentive where possible.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Teresa
Teresa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Teresa
Teresa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Excellent experience and staff were so friendly and helpful
hande
hande,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Great service and lovely rooms
Lucy
Lucy,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Nice traditional hotel
Lovely hotel ideal for a romantic night or 2 away in lovely grounds, i was greeted on my arrival by a hooting owl which made it that bit more special plus it was a cold clear night with very little light pollution so made it nice for star gazing.
Kevin
Kevin,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Classic Luxury
Excellent service throughout stay. Rooms.are amazing spacious and very comfortable lunch and dinner was nice. Breakfast was lovely. Enjoyed our stay.
K
K,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 9 日
P
P,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 4 日
Cleaning and Health and Safety issue
We checked in hotel in the late evening and had to change the room because of the foul bathroom where the toilet was covered unknown stuff and bathtub was full of hairs, not one or two, lots.
As we asked for room change the staff Olivia took us to the room which was smaller and not what we paid for, since we insisted for refund she then changed the room with equivalent value.
Although later on the assistant manager offered us free drinks for apology which we didn’t take it was just not worth for all the hassle.
Also the hotel is currently undergoing the renovation process. If anyone has no choice but to stay you’d better ask staff arranging the room where isn’t undergoing the renovation process for it was where our room was and the Health and safety was a bit of concern.