Love this resort - food is great and friendly staff
Kim
Kim,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Marcella
Marcella,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Eglis
Eglis,4 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
El hotel estaba bueno la recepcion no me gusto para nada. la comida me gusto mucho y los restaurants especializados excelentes, el unico inconveniente es que necesitábamos movernos en los carritos porque teníamos personas con limitaciones para caminar y había que esperar incluso hasta media hora, y el primer día casi perdemos la cena esperando el carrito
Además no tiene muchas actividades para las familias con niños en las noches porque los shows casi siempre coinciden con las cenas. Hubo una feria de tacos magnífica nos encantó, por lo demás todo bien, la atención buena y la habitación también. No pudimos bañarnos en la playa está muy mala.
Daniela
Daniela,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 17 日
Clean resort but no beach
Adiljon
Adiljon,6 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 17 日
The property is beautiful but we couldn’t go to beach due to seaweed. Paid for ocean view but the smell was soooo bad we couldn’t even sit on balcony. This is not a party resort!
Reginal
Reginal,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Amazing stay here , wish they could’ve done something more with the sea weed smell. Overall a luxury stay and very kid and family friendly. Staff were amazing, food options were good, and a variety of things to do while being there amongst the 3 properties.
Bashar
Bashar,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 16 日
The property was great! The food, experience and the staff were amazing. The only downfall was there was so much seaweed that we were not able to access the beach from the resort.
Ashley
Ashley,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 15 日
Israel
Israel,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Ventus is an absolutely stunning resort. The staff goes above and beyond to maintain the pristine grounds—lush gardens, beautiful flowers, immaculate rooms, multiple pools, and an incredible variety of delicious food. They truly have everything you could ask for. The service is exceptional, with especially warm and welcoming attention from Are and Manuel. We’ll definitely be returning!
Allison
Allison,7 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 14 日
Cristina
Cristina,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Melissa
Melissa,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 14 日
The food and service at the restaurants was great! Service was good although it was very difficult to set up reservations for the restaurants, they kept telling us to come back to set up reservations. One of the days we stayed, there were not even open spaces for any of the restaurants. The pool was great, I guess that makes up for not having a beach( the beach water and the smell in the hotel was horrible). Housekeeping only cleaned our room once, even though I asked to be cleaned a couple of times during our stay, they said they would come back to clean it, but they did not return.
Waldemar
Waldemar,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Michel
Michel,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 12 日
The properties broken up by three hotels, which are hard to get to without taking a golf cart. Every restaurant needs reservation and it’s hard to get reservation even with VIP service. Customer service is great while checking in but when checking out you’re giving a hard time even being VIP but Service wasn’t great and the food is bland just about at every restaurant.
Vijendra
Vijendra,7 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 11 日
Other than the sea weed smell the place was lovely.
Sihle
Sihle,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 11 日
Megan
Megan,5 晚行程
Orbitz真实住客点评
2/10 很差
2025 年 6 月 11 日
Smells bad.
Eyd
Eyd,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Fantasitc place to get away an enjoy the coast. Great food, woderful staff all around a wonder vacation
Raymond Stanley W.
Raymond Stanley W.,7 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 9 日
We truly loved out stay, exept for the awful smell outside building 26 on Ventus. Other than that the small didn't seem to be anywere else. Either that or I got used to it after a while of being outside. If your think it the beach, then this is not the resort for you. If you don't mind getting and uber ($3) and going to the public beach, you are all set. We enjoyed touring to Boka de Puma Cenotes and snorkeling. The actual hotel, people and food minus the awful scent will get 5 stars from me. Every food I tried for dinner was delicious!
Erika
Erika,6 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 6 日
Nathan
Nathan,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Nice
Christopher
Christopher,7 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 5 日
Behrouz Tony
Behrouz Tony,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Resort is very beautiful and clean with multiple pools. Room was good. We spent 5 nights with family of 4 and enjoyed every moment. Food was really good specially dinner reservations. We didn’t have problem getting reservation as other people complained but we also went end of May which wasn’t very busy season. The beach was not swimmable due to sea weed but we were aware of that. It was nice that we could use all 3 resorts. Will certainly come back.