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科兹酒店 - 全包式

3.5 星住宿

Hotelcoz All Inclusive

靠近圣胡安海滩的全包海滨度假村，设有SPA

选择日期以查看价格

科兹酒店 - 全包式的照片库

室内游泳池，4 室外游泳池
Deluxe Panoramic , Ocean View | 1 多间卧室、客房内保险箱、特色装修、特色家居
庭院
Presidential Suite | 露台
前台
入住科兹酒店 - 全包式，您可以到海滩上享受免费小屋、海滩按摩和排球等设施服务，度过一段快乐时光，而且还可以参加酒店组织的水肺潜水、浮潜和帆伞运动。4 个室外游泳池和室内游泳池有丰富的娱乐项目，有兴趣的客人也可以去 SPA 享受深层组织按摩、面部护理和指（趾）甲修剪和护理。酒店有 2 间餐厅，其中的El Cocal主打国际美食，供应早餐、午餐和晚餐。这家全包度假村的其他特色包括 4 间酒吧/酒廊、免费儿童俱乐部和海滨酒吧。旅客对住宿的员工和海滩赞不绝口。

点评

7.2/10
不错

热门服务设施

  • 游泳池
  • 机场接送服务
  • 24 小时前台
  • 提供连通房
  • SPA
  • 酒吧

主要服务设施 (12)

  • 每日客房清洁服务
  • 位于海滩
  • 2 间餐厅和 4 间酒吧/酒廊
  • 全套 SPA 服务
  • 4 个室外游泳池和室内游泳池
  • 免费儿童俱乐部
  • 室外网球场
  • 健身中心
  • 免费自行车
  • 免费海滩小屋
  • 海滩躺椅
  • 沙滩毛巾

居家般享受 (6)

  • 儿童免费入住
  • 儿童游泳池
  • 免费儿童俱乐部
  • 店内游乐场
  • 提供连通房/毗连房
  • 私人浴室

客房选择

可用的客房筛选条件
显示 5 种房型中的 5 种

显示Balcony Athletic Ocean View Guarantee的所有照片

1 多间卧室、客房内保险箱、特色装修、特色家居

Balcony Athletic Ocean View Guarantee

特色亮点

布置家具的阳台或露台
独特布置
独特装饰
空调
提供连通房
平板电视
独立卧室
遮光窗帘
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张双人床或1 张特大床

显示Premium Sky Top的所有照片

Premium Sky Top | 1 多间卧室、客房内保险箱、特色装修、特色家居

Premium Sky Top

特色亮点

布置家具的阳台或露台
独特布置
独特装饰
空调
提供连通房
平板电视
独立卧室
遮光窗帘
  • 48 平方米
  • 海洋景观
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张双人床或1 张特大床

显示Sky Ocean View的所有照片

Sky Ocean View | 1 多间卧室、客房内保险箱、特色装修、特色家居

Sky Ocean View

特色亮点

布置家具的阳台或露台
独特布置
独特装饰
空调
提供连通房
平板电视
独立卧室
遮光窗帘
  • 48 平方米
  • 海洋景观
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张双人床或1 张特大床

显示Balcony Ocean View Guarantee的所有照片

1 多间卧室、客房内保险箱、特色装修、特色家居

Balcony Ocean View Guarantee

特色亮点

布置家具的阳台或露台
独特布置
独特装饰
空调
提供连通房
平板电视
独立卧室
遮光窗帘
  • 48 平方米
  • 海洋景观
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张双人床或1 张特大床

显示Garden View的所有照片

Garden View | 1 多间卧室、客房内保险箱、特色装修、特色家居

Garden View

特色亮点

布置家具的阳台或露台
独特布置
独特装饰
空调
提供连通房
平板电视
独立卧室
遮光窗帘
  • 48 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张双人床或1 张特大床

同类型住宿

室内游泳池，5 室外游泳池，6:00 至 22:00 开放，日光浴躺椅

克祖梅勒诺海滩度假村 - 全包式

  • 游泳池
  • SPA
  • 免费停车
  • 免费 WiFi
7.0 分，总分 10，还可以，1,132 条点评
新价格 CNY930
总价 CNY1,154
包含税费
6 月 22 日 - 6 月 23 日
克祖梅勒诺海滩度假村 - 全包式
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登录以查看符合条件的折扣和礼遇。更多奖励，更多精彩！
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街区简介

地图
Playa Santa Pilar Km 4.5, Top Floor, Cozumel, QROO, 77600

附近有什么？

  • 圣胡安海滩 - 步行 17 分钟 - 1.5 公里
  • 科苏梅尔博物馆 - 车程 6 分钟 - 6.4 公里
  • 科苏梅尔岛海运码头 - 车程 7 分钟 - 6.8 公里
  • 圣米格尔教堂 - 车程 7 分钟 - 7.1 公里
  • 兰哥斯达海滩码头 - 车程 8 分钟 - 7.5 公里

周边介绍

  • 科苏梅尔岛国际机场 (CZM) - 11 分钟车程；6.6 公里/4.1 英里
  • 送机服务

餐厅

  • ‪Islands Beach Club - ‬步行 12 分钟
  • ‪Marimex - ‬车程 9 分钟
  • ‪Guido's - ‬车程 6 分钟
  • ‪Cocotiki - ‬步行 1 分钟
  • ‪Tequila Beach Club Cozumel - ‬车程 2 分钟

住宿简介

科兹酒店 - 全包式

入住科兹酒店 - 全包式，您可以到海滩上享受免费小屋、海滩按摩和排球等设施服务，度过一段快乐时光，而且还可以参加酒店组织的水肺潜水、浮潜和帆伞运动。4 个室外游泳池和室内游泳池有丰富的娱乐项目，有兴趣的客人也可以去 SPA 享受深层组织按摩、面部护理和指（趾）甲修剪和护理。酒店有 2 间餐厅，其中的El Cocal主打国际美食，供应早餐、午餐和晚餐。这家全包度假村的其他特色包括 4 间酒吧/酒廊、免费儿童俱乐部和海滨酒吧。旅客对住宿的员工和海滩赞不绝口。

全包

此度假村是全包住宿。房价包含住宿内的餐饮费用（可能会有部分限制）。

小费和税款

小费已包含在内，住客可自愿多付小费。

餐饮

包括所有照单点餐、小吃和饮料
限时提供客房送餐服务

语言

英语、西班牙语

住宿一览

DONE

酒店规模

    • 251 个度假村住宿
    • 楼高 9 层
DONE

到达/离开

    • 开始办理入住：15:00；停止办理入住：午夜
    • 提供快速入住服务
    • 提前入住，视供应情况而定
    • 办理入住年龄不小于：18
    • 退房时间为 11:00
    • 延时退房，视供应情况而定
DONE

特别入住说明

    • 此住宿接待方提供机场接车服务（可能会额外收费）。住客必须使用预订确认邮件上的联系信息，在出行前联系住宿接待方，提供详细到达信息。
    • 如果住客计划于正常入住时间以外到店，将收到内附入住说明的电子邮件；前台工作人员将在住客到店时接待
    • 请在抵达前至少 24 小时使用预订确认邮件上的信息联系住宿接待方，以安排入住事宜
    • 您需要在抵达之前通过安全链接完成在线注册
    • 您将需要在预订后向住宿接待方提供您的政府签发的带照片的身份证副本
    • 如果您计划在23:00过后抵达，请使用预订确认邮件上的信息预先通知住宿以作安排。
    • 包括儿童在内的所有住客入住时均须出示由政府签发的有效身份证件。
DONE

入住要求

    • 需要信用卡、借记卡或现金押金，以支付杂费
    • 可能需要政府颁发的带有照片的证件
    • 办理入住的客人须年满 18 岁
    • 春假期间入住须年满 21 岁
DONE

儿童

    • 限 2 名 3 岁及以下的儿童如果与父母或监护人同住一房并使用现有床铺，可免费入住
    • 无儿童床（婴儿床）
    • 免费儿童俱乐部
DONE

宠物

    • 恕不允许携带宠物
WIFI

网络

    • 公共区域提供免费无线上网接入
LOCAL_PARKING

停车场

    • 免费 住宿内自助停车场
    • 住宿内轮椅无障碍停车场
DONE

接送交通服务

    • 机场送机服务时间为 8:00 至 16:00*
DONE

其他信息

    • 无烟住宿场所

住宿服务设施

餐饮

  • 2 间餐厅
  • 4 间酒吧/酒廊
  • 海滩酒吧
  • 池畔酒吧
  • 泳池酒吧
  • 公共区咖啡/茶
  • 每日免费招待会
  • 部分时段客房送餐服务
  • 小吃吧/熟食店
  • 饮水机

带儿童同行

  • 儿童免费入住（详见政策）
  • 免费儿童俱乐部
  • 儿童游泳池
  • 迷你高尔夫
  • 游乐场
  • 杂货店/便利店
  • 玩具
  • 游泳池门

游玩项目

  • 海滩
  • 有氧健身课堂
  • 沙滩排球
  • 迷你高尔夫
  • 划皮艇
  • 帆伞运动
  • 乘船观光
  • 水肺潜水
  • 浮潜
  • 晚间表演
  • 台球桌
  • 桌上足球
  • 乒乓球

远程办公

  • 4 间会议室
  • 机房
  • 会场面积（500 平方米）

服务

  • 24 小时前台服务
  • 礼宾服务
  • 旅游/票务服务
  • 干洗/洗衣服务
  • 行李储存室
  • 婚庆服务
  • 会说多种语言的服务员
  • 行李员/门卫
  • 免费海滩小屋
  • 免费自行车租赁
  • 沙滩椅
  • 沙滩毛巾
  • 浪漫套餐

服务设施

  • 2 座楼/塔楼
  • 建成于 1979
  • 花园
  • 露台
  • 图书室
  • 公共区电视
  • 健身中心
  • 4 个室外游泳池
  • 室内游泳池
  • 游乐厅/游戏室
  • 全套 SPA 服务
  • 热水浴缸
  • 室外网球场
  • 宴会厅
  • 接待大厅
  • 户外娱乐区
  • 户外家具
  • 传统风格

无障碍设施

  • 电梯
  • 轮椅无障碍设施
  • 轮椅无障碍通道
  • 轮椅无障碍停车场

客房服务设施

娱乐消遣

  • 32 英寸平板电视
  • 有线电视频道

居家般舒适

  • 空调
  • 纱窗

安心入睡

  • 遮光窗帘
  • 床单

珍奢享受

  • 备有家具的阳台或露台
  • 特色家居和特色装修

清洁梳洗

  • 私人浴室
  • 大花洒淋浴喷头
  • 淋浴设施
  • 免费洗浴用品
  • 吹风机
  • 毛巾
  • 卫生纸

办公通讯

  • 书桌
  • 免费市内电话

其他

  • 每日客房清洁服务
  • 客房内保险箱
  • 提供连通客房
  • 外侧走廊入口
  • 旅行指南/推荐
  • 当地地图
  • 餐厅指南

特色

SPA

住客可以尽情享受度假村的全方位 Spa 护理服务。提供海滩按摩服务和 SPA 按摩服务；其他服务还包括深层组织按摩、运动按摩和面部护理。SPA 设施每天开放。

用餐

El Cocal - 此海滨自助餐厅擅长于国际美食，供应早餐、午餐和晚餐。
La Veranda - 此餐厅可俯瞰大洋景观风景和泳池景观风景，主打地中海菜，仅供应晚餐。需要预订。每天营业
Lobby Bar - 店内酒吧. 每天营业
Swim up Bar - 店内酒吧. 每天营业
Snack Bar - 店内酒吧. 每天营业

费用和政策

其他项目

  • 机场班车服务额外收费：每人 USD 40
  • 可安排提早入住，需另付 USD 60（视供应情况而定）
  • 可安排延迟退房，额外收费（视供应情况而定）

儿童及加床

  • 10 岁及以下儿童的机场班车服务收费为 USD 30

游泳池、水疗和健身房（如适用）

  • 6:00 至 23:00 可使用泳池。
  • 按摩服务需要预约，请在到达之前通过预订确认邮件上的电话号码联系住宿接待方以作安排

政策

酒店可提供连通房/相邻房，但需视空房情况而定。住客可通过预订确认上的联系信息向酒店提出要求。
只有经过登记的住客才可进入客房。
欢迎长租。
该住宿接待方接受以信用卡、借记卡和现金付款。
可使用信用卡：Visa、万事达、美国运通
请注意，文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿接待方提供。

别称

HotelCoz Top Hotel Cozumel
HotelCoz Top Hotel
HotelCoz Top Cozumel
HotelCoz Top Resort Cozumel
HotelCoz Top Resort
Hotelcoz All Inclusive Resort
Hotelcoz All Inclusive Cozumel
Hotelcoz All Inclusive Resort Cozumel

常见问题解答

可以免费取消我在科兹酒店 - 全包式的预订并获得全额退款吗？

是的，科兹酒店 - 全包式在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

科兹酒店 - 全包式有游泳池吗？

是的，有4 个室外游泳池、室内游泳池和儿童游泳池。住客可以在 6:00 至 23:00 期间使用游泳池。

科兹酒店 - 全包式是否允许携带宠物入住？

很抱歉，不允许携带宠物。

科兹酒店 - 全包式是否有停车场？

是的，自助停车免费。

科兹酒店 - 全包式提供机场接驳班车吗？

是的，按要求提供从酒店到机场的班车，时间为 8:00 至 16:00。费用为每人 USD 40。

何时可在科兹酒店 - 全包式办理入住和退房？

开始办理入住：15:00；停止办理入住：午夜。提前入住需要支付 USD 60 的费用（视供应情况而定）。退房时间为 11:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。提供快速入住服务。

在科兹酒店 - 全包式及其附近有什么游览观光项目？

现场活动包括​划皮艇、帆伞运动和浮潜，您可以畅享其中，还可以在现场的网球场锻炼提升您的球技。现场娱乐活动包括健身课程。尽情享受 SPA 水疗，在热水浴缸中舒缓您的感官，或从 4 个室外游泳池中任选一个畅游。科兹酒店 - 全包式也拥有4 间酒吧、1 个室内游泳池和健身中心，以及游乐厅/游戏室和花园。

科兹酒店 - 全包式店内或附近是否有餐厅？

是的，有 2 家店内餐厅，提供海滨就餐、国际美食和海洋景餐厅。

科兹酒店 - 全包式配备任何户外私人空间吗?

是的，每间房间都有备有家具的阳台或露台。

科兹酒店 - 全包式周边区域环境如何？

科兹酒店 - 全包式位于酒店区北，只需16 分钟步行可至圣胡安海滩。

关于Hotelcoz All Inclusive的点评

点评

7.2

好

7.8/10

清洁度

8.6/10

员工和服务

7.0/10

服务设施

6.6/10

住宿条件和设施

7.8/10

环保

点评

2/10 很差

STAY AWAY - TERRIBLE SERVICE AND FALSE ADVERTISING DO NOT WASTE YOUR MONEY ON THIS HOTEL. I’ve traveled extensively throughout Mexico, the Caribbean, Central, and South America, and this is by far the worst hotel experience I’ve ever had. The main issue was the ATTITUDE OF THE STAFF—many employees were INCREDIBLY RUDE, UNHAPPY, and lacked any accountability. Even managers, including the front desk manager and the manager at Pepe Scuba, were disrespectful not only to us but to other guests as well. Here are the major issues we faced during our stay in March 2025: • HORRIBLE FOOD • “NICER” RESTURANT RESERVATIONS IMPOSSIBLE to obtain • "ROOM SERVICE" nonexistent • NO SAFE KEY • NO BACK UP LOCK ON INSIDE OF DOOR • NO REFRIGERATORS IN ROOM • WATER OUTAGE several hours one day • HOT TUBS ARE A JOKE - the one working is COLD • NO LANDLINE PHONE to contact front desk • LOUD MUSIC by the pool, making it impossible to relax. • UNPROFESSINAL STAFF lied to us several times and scolded us for not wearing wristbands that kept ripping • SCOLDED FOR DRYING WETSUITS by pool bc room too damp to dry there On the plus side, the room was spacious, the bed was decent, the Wi-Fi was reliable, the AC worked, and the hotel seemed generally safe (nothing was stolen from our room). However, the OVERALL EXPERIENCE WAS SO DISAPPOINTING THAT I WOULD NOT RECOMMNED THIS HOTEL TO ANYONE. AVOID AT ALL COSTS.
mj，7 晚家庭旅行
Travelocity真实住客点评

10/10 绝佳

The staff is very accommodating and pleasant! I always have a very welcoming experience here. Went during Carnival, and had a wonderful time. Town is a 60min walk, or a quick taxi ride.
David Anthony，14 晚浪漫旅行
Expedia真实住客点评

2/10 很差

Michaelle，6 晚行程
Travelocity真实住客点评

8/10 很好

Second stay in 25 years, Property needs a little Maintenace. Would stay again for the price.
Expedia真实住客点评

8/10 很好

The staff and service were excellent. Thank you Paolino, Victor and Fatima for going above and beyond. The facility does need some upgrade. We did not have hot water for most of our stay. The elevator also broke down which made it hard with a baby in a stroller (we were on the top floor).
Sabrina，7 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

It was very kid friendly and the beach was amazing!
Nicole S，8 晚家庭旅行
Expedia真实住客点评

2/10 很差

We found the resort to not be a true representation of what was described in the Expedia listing. It is in disrepair and old. Our room was large but it smelled moldy. The sheets and towels were stained, holes from wear and due to threadbare, felt like sandpaper. Since the rooms are outdated and do not offer enough outlets for phones, iPads and electrical devices. Our sofa was stained and literally one side was completely torn. The food was like a cafeteria buffet which was bland and left us craving food that was authentic to Mexico. You will find you will need to go into town for food. The only saving grace was the staff and the views. They are truly wonderful, especially considering what the staff must work with. The only staff member we found to not be pleasant was Javier.
Pratul Bhailal，16 晚浪漫旅行
Expedia真实住客点评

6/10 好

The staff is amazing and the snorkeling is awesome! The hotel is going down hill. This is our 4th time here and we will not be back. You have to fight for chairs every morning, people are claiming them at 6pm the night before. We had people take our towels, steal our chairs..etc. The rooms are very musty, falling apart, sinks backing up. The food selection is the same every day, if you eat at the reservation restaurant it takes almost 2 hours. No nightly entertainment.
Brenda L，8 晚家庭旅行
Orbitz真实住客点评

4/10 尚可

Pros wait staff, beach and snorkeling. Thats it. Cons. Rude front desk, horrible food, gross pool. Bad communication with booking, horrible beds, no entertainment, not many places to sit outside in the evening. Bathfroom ceiling leaked. Hot water worker sometimes same with air conditioning. Wjen we checked in we booked 2 double beds. And they tried to give us one king room and saod nothing else was available. We went to the room and all the electrical was torn aparr and hanging from the ceiling. They said it woild be 15min to fix it. I simply asked for a different room theu said there were none. After a hour the room obviously was still not ready. Again asked foranother room and was told there were none. I said we need a room with electricity. Fonally magically we got a room woth 2 beds. Several others were having similar issues chexking in. Its a 1 star place at best.
jenna lynn，7 晚结伴旅行
Expedia真实住客点评

4/10 尚可

Travis，5 晚行程
Expedia真实住客点评

10/10 绝佳

The staff, location, and views are amazing (oceanview balcony in every room!), along with the beautiful beach area, great snorkeling, and miniature golf! The property is older but is very clean. The only things that would be nice additions are bike rentals for guests to explore the area, more beach chairs, replacing old mattresses, and more consistency and quality of drinks. Even with those minor issues, there is so much to love about this place-- this was our 3rd time staying here and it has improved each time.
Charlotte，8 晚家庭旅行
Orbitz真实住客点评

10/10 绝佳

All staff friendly and always willing to help you you needed it.
Crystal Ann，7 晚行程
Expedia真实住客点评

8/10 很好

What i loved was snorkling right off the beach. I love ocean view from room. My only issue was beach palapas reserved by 2am!
Janet Marie，7 晚家庭旅行
Expedia真实住客点评

8/10 很好

Positives: Nice location, amazing snorkeling, decent food for the price, great staff, reasonably clean, not a "party central" atmosphere. Negatives: Property is older, premium foods are limited (bacon, french fries, cheese not on buffet), resort did not respond to multiple emails and messages I sent prior to arrival. Strangely, the resort charged me 1 penny after I left. I think it was related to the hold that was refunded to me, but it's odd. Scuba shop on property is wonderful, competent, and cheap.
Mark，7 晚结伴旅行
Expedia真实住客点评

10/10 绝佳

The hotel stay was wonderful. The only thing bird flying around food not good. No entertainment and bed to hard other then that the staff is wonderful, hotel and food was excellent. I really enjoy my stay
Monica Denel，3 晚浪漫旅行
Expedia真实住客点评

10/10 绝佳

Excellent laid back 3 star resort. Great local food. Not a five star, but great value!! Have gone 4 years in a row
Clark，7 晚浪漫旅行
Expedia真实住客点评

6/10 好

Kari，4 晚行程
Expedia真实住客点评

8/10 很好

Clean but old
Veronique，7 晚浪漫旅行
Expedia真实住客点评

6/10 好

Rooms are big. Right on the ocean. Staff were very friendly
Sandra，7 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

Very friendly people!
Aushara Marie，7 晚浪漫旅行
Expedia真实住客点评

10/10 绝佳

Will leave a full review below Here are the pros and cons that I found personally Pros: -Room was clean, tidy and very comfortable -The ocean view was amazing -Buffet was good food and restaurant was amazing -Staff very super friendly and nice -Everything was cleaned regularly (Outdoor pool, chairs, floor, tables) -easy to commute the resort (smaller) - Cons: -Biggest con was the Weather (rainy, windy) -Buffet was a little underwhelming for selection but definitely not terrible (10-16 choices) -Restaurant reservations filled early and before 8am -Resort was an hour and a half walk away from ferry (costed 10USD each way to get there) Stayed for 7 nights, after reading some of the recent reviews I was a bit sceptical. Our room was in great condition and well maintained. The view was amazing and the balcony was a good addition. The food selection was not the the biggest but it was very very good and was cooked very good. They did have a restaurant that was reservations only that were to be made at 8am on that day. The reservations filled up before 8am so you had to be there around 7:15am ish in order to get picks on when you’d like to go. The outdoors area was very well maintained and cleaned every morning, the pool was decent but had some kind of filter issue that is to believe was fixed the last day there. The beach and ocean was fantastic the water was amazing for the first day. Clear and calm with fish swimming around and through your legs in the lower tide.
Braydon，7 晚浪漫旅行
Expedia真实住客点评

10/10 绝佳

Perfect beach and food.Gluten allergy-bring own

Excellent food, excellent snorkeling!!! great service. My sister and I both have celiac disease and gluten. Nice to have long or gluten-free dessert brought to us since we could not eat any bread pasta, pizza pastry, or cake. Corn tortillas are not available at breakfast. Why? For persons with gluten allergy.; it would be nice to have corn tortilla with our eggs, since we cannot eat any other form of bread. Are corn tortillas, a rare commodity?
Steven，11 晚行程
Hotels.com真实住客点评

10/10 绝佳

It was great! I will be back next year! Definitely worth the money! Had an amazing honeymoon there! Great staff and close to town with taxi available. Safe island and loved the experience! Again we will be back next year!
Joshua William，8 晚浪漫旅行
Expedia真实住客点评

6/10 好

So the most honest review I can give is that they highly manipulate the pictures of this place. It is VERY dated and things are falling apart. This hotel needs a heck of a lot of updating and by no means should be considered a 5 star hotel, it’s a 3 star at best. That being said the service and the people who work here are overall amazing and are more than willing to do whatever it takes to make your stay more fun.
Travelocity真实住客点评

10/10 绝佳

We had a wonderful stay! The food was good and the property is beautiful. It is not a 5 star, though it is a small, lovely, quaint property which is super clean. We felt we got a great value for the price paid .I absolutely loved the view from our room and the snorkeling near by was amazing. We will definitely be back! (The older rooms do need new comforters and some rooms need some things fixed or redone)
Sandra，7 晚浪漫旅行
Expedia真实住客点评