The room was according to expectations yet when the time came to take a shower, the head of the shower almost fell on my head. Had I not paid attention, I would have sustained injuries. The morning after at checkout, I did mention it to the reception desk. I was told that they were not compelled to believe me. That morning, I had to leave to my business meeting barely having been able to take a proper shower, in a sweaty and hot day. I asked for reimbursement since an essential part of the stay had not been fulfilled, buit was told that this was not going to be possible.