When you stay at Terrace Resort Chatan West, you'll be within a 10-minute drive of American Village and Kadena Air Base. Apartments feature bonuses like kitchens and washers/dryers, along with deep soaking tubs and flat-screen TVs. Fellow travelers say great things about the overall property condition.
When you stay at Terrace Resort Chatan West, you'll be within a 10-minute drive of American Village and Kadena Air Base. Apartments feature bonuses like kitchens and washers/dryers, along with deep soaking tubs and flat-screen TVs. Fellow travelers say great things about the overall property condition.
At a glance
DONE
Property size
14 apartments
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out time is 10 AM
DONE
Special check-in instructions
There is no front desk at this property
Guests will receive an access code
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Onsite self parking (JPY 900 per night; includes in/out privileges)
Onsite parking limited
VPN_KEY
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Internet
Free WiFi
Parking and transportation
Onsite parking available only on request
Self parking on site (JPY 900 per night; includes in/out privileges)
Limited onsite parking
Family friendly
Children stay free (see details)
Kitchen
Refrigerator
Stovetop
Microwave
Freezer
Rice cooker
Cookware/dishes/utensils
Electric kettle
Bedrooms
Bed sheets provided
Bathrooms
Bathtub or shower
Deep soaking bathtub
Hair dryer
Free toiletries
Slippers
Bidet
Towels provided
Entertainment
50-inch flat-screen TV with digital service
DVD player
Laundry
Washer/dryer
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Elevator
Smoke-free property
Services and conveniences
Iron/ironing board
No housekeeping
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
14 rooms
5 floors
1 building
Built in 2017
Fees & policies
Parking
Self parking costs JPY 900 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Housekeeping is included for 1-night stays only. For stays of 2 nights or more, housekeeping, towel and linen exchanges, and toiletry fees apply.
Also known as
Terrace Chatan West
Terrace Chatan West Chatan
Terrace Resort Chatan West Chatan
Terrace Resort Chatan West Apartment
Terrace Resort Chatan West Apartment Chatan
Frequently asked questions
Does Terrace Resort Chatan West offer free cancellation for a full refund?
Yes, Terrace Resort Chatan West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Terrace Resort Chatan West?
Sorry, pets aren't allowed.
Is parking offered on site at Terrace Resort Chatan West?
Yes. Self parking costs JPY 900 per night. Parking spots may be limited.
What are the check-in and check-out times at Terrace Resort Chatan West?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 10 AM.
Does Terrace Resort Chatan West have private hot tubs?
Yes, each apartment has a deep soaking bathtub.
Does Terrace Resort Chatan West have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a rice cooker, cookware, and a refrigerator.
What's the area around Terrace Resort Chatan West like?
Terrace Resort Chatan West is in Hamagawa, a short 5-minute walk from Miyagi Coast.
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Reviews
Terrace Resort Chatan West Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.4
Location
8.4
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Dec 8, 2025
It was in a great location, clean, great amenities and the staff were nice.
Ethan
Ethan, 5-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Excellent clean and I had laundry which is all I cared about
Brandon
Brandon, 28-night trip
Verified
10/10 Exceptional
Mar 4, 2026
This place was great. Lots of space, good kitchen and laundry. We wanted to be close to the water and it was. There were many restaurants in the area. We had triubke with the self serve check in, as it was not accepting the name, phone number or booking reference number I entered. This couldve been a real hassle if the guy wasnt there cleaning rooms. Otherwise we enjoyed this stay.
Angela
Angela, 2-night trip
Verified
8/10 Very good
Oct 28, 2025
Easy walking distance to restaurants
Carmelo
Carmelo, 14-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Fantastic area. Room was well stocked and clean. Staff was friendly.
Roger
Roger, 7-night trip
Verified
10/10 Exceptional
May 4, 2025
It’s perfect for short or long stays, I was here for long stay and it is closer to an apartment and I love that! Internet great, big tv, clean spacious area, nice kitchen, big bathroom, great for solo or family!
Brandon
Brandon, 28-night trip
Verified
10/10 Exceptional
Jun 14, 2024
The place was great and had everything you needed for a long stay. It’s in a great location within easy walking distance of restaurants and the sea wall.
Daniel
Daniel, 28-night trip
Verified
8/10 Very good
Oct 1, 2025
Staff communication was excellent, washer/dryer ,kitchenette, fridge, rice cooker, cooking utensiles was great to have. Nice sized TV. Walking distance of some restaurants and local bars. Air conditioner was a bit weak (keep door closed to keep the sleeping area cool). Not enough room for a table, akward sitting on the small coach but a nice sized coffee table to eat at (ended up eating standing in the kitchen lot).
Michael
Michael, 28-night trip
Verified
10/10 Exceptional
Jun 19, 2024
Communication with the property manager was accurate and timely and the room was clean with great amenities.
Paul
Paul, 12-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Excellent always stay here for extended stays
Brandon
Brandon, 7-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Excellent
Brandon
Brandon, 28-night trip
Verified
10/10 Exceptional
Dec 20, 2025
Always wonderful here
Roger
Roger, 20-night trip
Verified
10/10 Exceptional
Dec 12, 2025
For American visitors: it’s like a hotel apartment hybrid and cheap and it’s nice, stayed here for 4 months and it’s nice
Brandon
Brandon, 28-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Easy to communicate!
Yuan-Ching
Yuan-Ching, 1-night trip
Verified
8/10 Very good
Sep 29, 2025
Very good central location
Carmelo
Carmelo, 28-night trip
Verified
8/10 Very good
Oct 22, 2025
Laundry was great.
Princeabendego
Princeabendego, 3-night trip
Verified
10/10 Exceptional
Dec 27, 2023
Accessible to Kadena Airforce base
Carmela
Carmela, 7-night trip
Verified
4/10 Fair
Jun 24, 2024
Overall it was alright. It’s a basic hotel with all you need for a decent price. Wifi dropped after a day and the mattress was firm which isn’t something I personally prefer. About 25 mins walk to the American village.
melodie
melodie, 3-night trip
Verified
8/10 Very good
Jun 24, 2024
Not bad
Simon
Simon, 2-night trip
Verified
2/10 Poor
Aug 10, 2025
So my first room had ants, and the A/C was less then adequate. They moved me and although my A/C was better, it had fly’s and ants! Plus who ever they moved into the room above me was so noisy very late into the night. I am was there for work and would be up at 0430 some times 7 days a week. Also both my rooms were just kinda dirty and smelled a bit. Would not recommend unless you just want to save money.
Justin
Justin, 28-night trip
Verified
2/10 Poor
Sep 27, 2024
Be prepared to pay for parking … it doesn’t make sense why they have a parking lot but make you pay for parking , and the sheets were dirty and made me itchy . Pretty sure there were bed bugs
Nicholas
Nicholas, 3-night trip
Verified
8/10 Very good
Feb 12, 2018
Great look/location with a few downsides
Great location near American Village. Very new look and amenities. Great shower/bath room! A few downsides. There is limited parking on the ground level and I didn’t find out that it was an additional cost to use the parking spaces. There is no on-site staff and the only way to communicate is via the hotels.com messages they send via email. I tried to email for an additional towel but received no response back. Only basic Japanese channels for the TV. Cable channels available but at additional cost.
Marc
Marc, 3-night trip
Verified
6/10 Good
Oct 29, 2024
The satellite navigation took us to the wrong place. Please provide what3words location. Also we had no communication on how to access our rooms , the reception was closed and no number available to contact. There was a picture to say press A on phone next to access panel but no phone in sight. This needs updating. We almost had to find alternative accommodation for the first night until another resident was able to help us.
Parking was extra.
It’s quite far from beech and the supermarket is a good walk.
No ironing facility.
One of the rooms we booked was very small.
They should communicate by WhatsApp.
RAJA
Verified
10/10 Exceptional
Aug 17, 2022
We stayed for a month and were very pleased with the property, the area and the local cleaning crew/staff.
Our only issue had to do with the check-in process. As there is no front desk, the special instructions specify " If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an access code." Since we were planning to arrive before 11 PM we did not request an access code. We arrived at the hotel about 7:15 PM and were unable to follow the check-in process as the phone outside the lobby area did not connect to any one. We had to call Expedia to get a contact for the hotel staff. That contact turned out to be in Tokyo and they only spoke Japanese. Luckily we had a Japanese speaker traveling with us and were able to get the Tokyo office to provide us with the access code to the front door, our room number and our access code to our room. This problem also happened to three other parties that did not speak Japanese that also were trying to check in when we did. They were lucky as our Japanese speaker was able to call the Tokyo office and work with the staff to check in the other three parties. The next morning the local staff apologized to us.
Given the above issue, my recommendation to the company is to fix the phone and my recommendation to guests is to obtain the access code info and room number prior to arriving at the hotel, regardless of the time you plan to check in.