The general manager of the hotel was nice and smart and seemed to be trying to hold a lot of things together. He was helpful and tried to make things better. The electricity was not working consistently. The elevator was not working a lot of the time. The refrigerator didn't work for some of the time. The phone never worked. The air conditioner turned off when the electricity was off, making the room unbearably hot. No way to call down to the reception except climbing several flights of stairs. The wifi didn't work for a few days. There was noisy construction going on a lot. Cleaning only happened after asking many times. Often they would promise cleaning would come and then they would not send anyone. On a number of occasions, I had to ask repeatedly for toilet paper to be delivered, and nearly ran out of toilet paper. Cigarette ashes from a previous guest clogged the bathroom sink making it unusable, as it would not drain properly.
真实旅客
2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 23 日
Phone was not functioning from beginning of my stay, making me have to climb several flights of stairs to inform the front desk when my electricity was cut out due to construction. The room was cleaned only after several days of complaining. When the electricity was cut out, I was in the dark with no air conditioning on numerous occasions in very hot weather.
真实旅客
4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 23 日
Hotel was non smoking, though I found ashes from cigarettes in the sink. The bathroom sink was flooding and unusable. The electricity was frequently out because of construction being done on the building. The cleaning people only came after much insisting with the front desk. The night time receptionist didn't speak English very well, and made it difficult to check out. The elevator worked inconsistently and sometimes required a multi flight walk up. Wifi Internet was unavailable for part of my stay. The location is great and the room had a kitchen. The main manager seemed very smart and seemed to be holding together a lot of moving parts. He was very helpful when he was available, and made the stay bearable.
真实旅客
3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 22 日
B. Kaan
B. Kaan,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
MUHAMMED TARIK
MUHAMMED TARIK,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
真实旅客
3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 16 日
Ulas
Ulas,5 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 14 日
Berbat ötesi
Otele giriş yaptığımız gün öğlen saat 15’te tuvaletin sifonunun çalışmadığını yetkiliye söyledik gelen yetkili saatin geç olduğunu ve yarın tamir ettireceğini otel dolu olduğu için de başka oda veremeyeceğini söyledi ancak ertesi gün ne bozuk sifon tamir ettirildi ne de odanın günlük temizliği yapıldı. Günlük temizliğin neden yağışmadığını resepsiyona sorduğumda kat görevlisine sorup size dönüş sağlayacağız dedi ancak herhangi bir dönüş sağlamadılar. Her sabah saat 8’de sizi uyandıran ve otelin asla çözemediği alarm sesi var
Erhun
Erhun,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Sertan
Sertan,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 7 日
Otel özelliklerinde otopark var deniyor ama anlaşmalı otelde indirim sağlanıyormuş belirtilmemesi profesyonelce değil
osman serhat
osman serhat,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 5 日
Ufuk
Ufuk,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Jesper
Jesper,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Friendly hotel in the center of Izmir
The hotel is in a very nice environment. Breakfast is good, too.
Grisard
Grisard,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Great stay at Riva Hotel
Enjoyed my stay at the Riva Hotel. Front desk staff were professional and kind. The hotel was in a great location and close to lots of bars and restaurants.
Vincent
Vincent,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Efkan
Efkan,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 1 日
Özge
Özge,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 30 日
Kabus bir konaklama
Klimanin calismadigi belirtildi. Oda cok sicak. Pencereyi actigimizda sinekler geliyor. Pencereyi kapattigimizda asiri sicakla karsilasiyoruz. Resepsiyon ellerinden birsey gelmedigini soyledi. Su an odada biran evvel sabah olmasini bekliyoruz
Sedat Haydar
Sedat Haydar,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 19 日
Sular biraz tuzlu akıyordu, balkonlu odaya asansör yoktu yüklerimizle biraz zor oldu, mutfağı olması, balkonu olması güzeldi. Resepsiyonda bizle ilgilenildi
Dila Berfin
Dila Berfin,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 19 日
Dirty rooms, below average breakfast and bad air conditioning. Choose this hotel if the location is important to you.