This was the grossest hotel I've ever stayed in. There was visible mold on the baseboards and in the showers. ( see picture) the shower was broken, huge peeling paint bubbles, dust caked on the headboards and all surfaces. There was crumbs of food in the cabinets and food and trash left dripping in the freezer. The bathroom had hair and grit in all over. We checked in around 6 pm and by8 pm I had confirmed that we were going to be checking out of the two night stay early. Andrew the manager was very nice and did refund my one night and one night of additional parking no questions asked. Speaking of parking, it is in the most unsafe parking garage ever. You need to go to -2 to get to the dream apartment spaces but it's very hard to find -2. It's pitch black and the sensor lights take a few seconds to come on. If I was not with my husband I would have been terrified. Tons of spaces for some one to hide and it's completely dark. Andrew asked for pictures of the hotel room and I did send them but he did not respond.
Katie
Katie,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 1 日
Apartment is very basic. Not even any pictures on the wall. A different company had taken over since we booked it, they required the deposit to be paid by bank transfer, which did concern us as there was no proof that this was a refundable deposit. Luckily this was returned to us within 48 hours of departure.
Location is brilliant. So if you don't mind very basic and are using this place to sleep and then be out for the majority of the time then it is fine.
Natalie
Natalie,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 22 日
One bedroom with Seaview
Fabulous location and great size of apartment
When on arrival was asked for id which i wasnt informed about in the emails, the apartment would need a face lift blinds, window hands and light switches broken the bed was very uncomfortable and only one very flat pillow per person. Could hear the apartment next door. The items in the cupboards were dirty. No hot water had to wait half an hour for the water to heat up. When leaving there was no staff at the desk so had to wait almost half an hour
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 12 日
Apart from location , there was little to recommend this property.
There were problems checking in and we were asked to return later when the problem had been resolved. A problem with the Expedia booking system apparently. The apartment was spartan. Broken shower and bin in the bathroom. Lamps with no bulbs in the lounge. Kitchen bin not been emptied. Hot water was accessible through pressing a Boost button in a cupboard. We had not been told about this so thought there was no hot water. Later that evening I cut my foot on small shards of white plastic on the bedroom floor. Poor cleaning. In the morning, when a receptionist was available at 10am I complained and asked to be moved to an alternative apartment. There was no apology for the issues at all. I was initially told by the receptionist that she was unable to help without a manager's supervision. I asked her to contact her manager, and then she did agree to move us to another apartment. The second apartment was cleaner, but again poorly equipped for a self-catering apartment.
I tried to ring Expedia customer support but getting through to a human being was very difficult and after several minutes typing in various required information, I got cut off.
On trying to leave the building one morning, the external doors had locked and it was not possible to exit through the main door. The receptionist could not open the fire door either until my partner assisted.
Very disappointing to say the least.
Fenella
Fenella,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 9 日
Great location right by the quay which is a 10/15 min walk to the titanic museum and a 5 min walk away from the cathedral quarter. Room it self was quite bare and had a few marks on the wall in the living room area. Missing the odd light bulb here and there in spot lights and lamps etc.
Rhys Luke
Rhys Luke,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Brilliant apartment
Room was a great size. Lovely and clean. Great location. Will definitely return.
Catherine
Catherine,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 5 日
Peter
Peter,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 2 日
Kirsten
Kirsten,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 13 日
Sylvia
Sylvia,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 3 日
Emma
Emma,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 3 日
On arrival we were told with no way of an apology or forewarning that they were putting us in another apartment building which was a fifteen minute walk away. Normally wouldn’t have been a big deal if they had just told us in advance, but it meant that we missed dinner reservation.
Apartment had no soap, shower gel, or any other amenities for a short stay.
What made it even better is they expect you to walk back in the morning to check-out. My advice is avoid this place and book in a proper hotel.
Douglas
Douglas,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 1 日
Holly
Holly,3 晚行程
Expedia真实住客点评
6/10 好
2024 年 11 月 1 日
Family stay
The apartment serves a purpose for a city break. Definitely not a luxury apartment! Could do with some TLC. Some electrical heaters were broken. Large enough kitchen, bedrooms and bathrooms. Quite noisy as by a main road into Belfast!
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 10 月 29 日
Dirty and lack of staff communication
The apartment was great and so the location in Belfast. Parking in the same building was grand (€20/day).
Unfortunately, the apartment was not cleaned. Only the middle of each room was hovered. We had dirty water splash at the walls in the bathroom, dust in layers in every corner, along the walls and on radiators. The stow had still dried food from previous guests cooking and the plats had only been splashed so fat and food rest on them and several of the glasses too.
Turned out that we handed been given the information leaflet. So we went to ask about wi-fi. Had to ask for additional toilet roles as it was only one with only 1/4 left in the apartment.
We complained at several times about the situation and at check out the lady told us that if we had notified them we would have been moved to another apartment. Obviously no commutation between the staff at reception or notes made to sort the problems.
May-Britt
May-Britt,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 20 日
I don’t happy deposit back 5-10 day, why long?
Sergejs
Sergejs,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 10 日
Ewen
Ewen,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 5 日
A great place to stay, had a super spacious apartment, 2 bedrooms, 2 bathrooms, living room, kitchen and laundry! Great location on the water and a short walk to the city for shopping and restaurants. Friendly staff.
Angie
Angie,2 晚行程
Hotels.com真实住客点评
2/10 很差
2023 年 7 月 30 日
Location good. More like a hostel than an apartment. Bed linen smelled of damp and no spare pillows. Blinds were office blinds and did not keep out light at night. Had very little sleep. Would not stay again or recommend to anyone.
Kevin
Expedia真实住客点评
6/10 好
2023 年 7 月 28 日
Kevin
Kevin,1 晚行程
Expedia真实住客点评
8/10 很好
2023 年 6 月 19 日
Just had a 5 nights stay at this apartment. The room was clean and pleasant and had all I needed for a self catering stay. All the staff were polite and professional, and I got my damage deposit within 4 days. Thanks
Val
Expedia真实住客点评
10/10 绝佳
2023 年 6 月 19 日
Convenient location near shops, amenities and within easy walk of city centre attractions. Close to main busy road.
victoria
victoria,6 晚行程
Expedia真实住客点评
6/10 好
2023 年 6 月 18 日
maureen
maureen,1 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 6 月 16 日
Bert
Bert,3 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2023 年 6 月 14 日
Good locations, need cleaning
Excellent location, good price, and spacious --- but very very dirty. The cutlery and dishes in the kitchen were dirty with caked on food. The floor was so disgusting that we had to leave our shoes on. We asked them to clean the floors. They said they would. They did not.