The hotel was clean and the bed was good. The couch not so comfy but at least it was there. The low rating comes from an extra $243 charge that was mistakenly was put on my account and stayed on my bank (this is over the $150 deposit) for 8 days. I was promised numerous times they were “working on removing it” but it never happened. In fact at check out she said “as soon as we walk out the door” the deposit drops and wasn't sure about the $243?. Called when I got home to talk to Manager, took message and never called me personally. Still didn't come off for days after that. I understand a 150$ deposit but the error of other and way it was handled after the room was prepaid days before arrival was terrible and very shady.
Joe
3 晚商务旅行
10/10
真实旅客
1 晚商务旅行
8/10
JOHANA
4 晚家庭旅行
10/10
Monica
1 晚行程
10/10
Mahamed
1 晚行程
8/10
Randy
1 晚行程
10/10
Angelique
1 晚行程
6/10
The front desk was very, very, very nice and helpful. The hotel was clean enough. Beds were comfortable and breakfast was good enough!
Kimberly
1 晚行程
10/10
Hôtel très confortable, propre et personnel sympathique
Angelique
1 晚行程
10/10
Aksone
2 晚行程
8/10
Irma
1 晚商务旅行
8/10
James
2 晚行程
10/10
Rick
1 晚行程
10/10
Eric
1 晚行程
10/10
Jeanne
3 晚行程
6/10
We always stay at this hotel when we come into town for my daughter’s appointments. Never have an issue but this time it was different. There was people next door to us having a party, loud music with bass, banging on walls. I called front desk, she did say she will address it. The noise kept going on, I called again and she said she will come up there and knock on their door she knocked and knocked they never opened the door. Music kept going. I didn’t feel comfortable staying in that room since it was only me and my kids. I called front desk and asked to change rooms. She did change us rooms. The next room was clean and spacious but can still hear commotion in the hallways and took us forever to get some sleep. Besides that the room was clean.
Gloria
1 晚家庭旅行
10/10
真实旅客
1 晚家庭旅行
10/10
elias
1 晚商务旅行
10/10
Love this hotel..my go to whenever I'm in town..every time