The apartment was warm and nice, it had all the essentials and was spacious and private. However, the check-in was very bad: the check-in instructions said to call before arrival to get the key box code, but it was impossible to reach the host - the phone was showing either "busy" or nobody was picking up. When we arrived we tried to call from the phone that was on site, but there was no instruction how to call from the local phone, only international. Finally, I wrote to the host via Hotels.com app. Luckily, shortly they have sent me the room number and key box code. We got the room, but all this hassle definitely ruined the mood.
After our check-in, we met another traveller who too had problems with check-in and reaching out the host: he got the room details, but there was no key in the key box, so he waited for a few hours to get it fixed. Nice place, but really bad communication and check-in experience, unfortunately.
