Friendly staff. Comfortable bedding. Food options are very limited. Check in Process a bit complicated. Also there was mold on the ceiling of our private onsen. The public onsen isnt much bigger than the private one in the villa. Not as great as expected for the nightly price.
Britanny
Britanny,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
JESSICA
JESSICA,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Excellent retreat
We stayed one night while visiting Hakone and wish we had extended our stay. This is an amazing property with an amazing staff. It was a peaceful and relaxing break after enjoying Tokyo. I would definitely come back for a couple more days.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 1 日
Pariya
Pariya,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Top 10 Travel Experience!
An amazing experience!10/10 we would recommend to anyone traveling to Japan. Nuru-san was wonderful, very attentive, kind, helpful, and taught us so much about Japanese cuture and the food during the exquisite dining experience. Chef Akitoshi Hamanaka-sama is a talented artist and very detailed and passionate about his work. He was also considerate to accommodate a vegetarian diet with a variety of food showcasing Japan’s varied cuisine, and prepared the most memorable wagyu. Thank you to the staff for their hospitality!
Tyler
Tyler,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
Beautiful and relaxing room with private Onsen
An really amazing and comfortable room with a private onsen. Very relaxing and beautiful. The check in process was a bit confusing and it was hard to communicate with the staff about the local area and getting around so it made departure a bit complicated. Highly recommend if you want to just relax and stay onsite. The meals were plentiful and delicious.
Dominic
Dominic,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Mohamed
Mohamed,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 27 日
This is a special place with excellent service. The private onsen was wonderful! The room/cabin was so comfortable, clean, spacious, well stocked, excellent products, safe, and private. The first dinner menu was one of the best Kaiseki experiences. The chef is talented! The second menu was good- but a step away from the first. My only recommendation would be to include non-alcoholic beverages with the included meals. These were available at an additional cost which is not consistent with the luxury and exclusivity of this property. Would highly recommend this property for anyone wanting a few days of quiet luxury, an onsen experience and peaceful beautiful outdoor surroundings.
LaDonna
LaDonna,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Motonori
Motonori,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Excelente atención
Atención que brindan a cada huésped te hacen sentir especial
Cena y desayuno de 100
Sergio
Sergio,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 19 日
Jay
Jay,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 3 日
??
??,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 31 日
lorenzo
lorenzo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Vincent
Vincent,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 8 日
晶敏
晶敏,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 10 日
Excellent and unique property
Amazing property. Peaceful and quiet, away from the hustle and bustle of downtown Hakone. Felt like we were the only ones for miles. 1st class service by the staff.
Michael
Michael,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 11 月 3 日
I would skip this retreat if you are looking for a nice Onsen. Our cabin was not properly cleaned, where we saw visible dust, cobwebs, and a giant spider! The view from our cabin was not like the gorgeous pictures on their listing. We were quite disappointed overall, especially with what we paid.
Kevin
Kevin,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 13 日
We stayed in a ryokan with a private onsen with kaiseki meal package and had a great time.
Staff was attentive and helped transport you around the facility via golf cart at request - this helped immensely with luggage transportation up and down the hillside that the property sits on.
The kaiseki meals were well prepared and the staff spoke some English.