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Awanoyu

3.5 star property
Matsumoto adults-only ryokan with restaurant

Choose dates to view prices

Photo gallery for Awanoyu

Exterior
In-room safe, desk, free WiFi, bed sheets
Japanese-Style Superior Room | In-room safe, desk, free WiFi, bed sheets
Front of property
Spa
Escape to Awanoyu, where serene surroundings and soothing amenities come together. Unwind in the indoor mineral hot spring (onsen), indulge in a rejuvenating massage or simply enjoy the coffee shop/cafe on site. Previous guests rave about their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Onsen
  • Free parking
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Coffee shop/cafe
  • Meeting rooms
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping
  • Free self parking
The current price is CNY2,725
CNY3,011 total
Nov 17 - Nov 18

Room options

View all photos for Japanese-Style Standard Room

Japanese-Style Standard Room | In-room safe, desk, free WiFi, bed sheets

Japanese-Style Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bathtub and shower
Private bathroom
Hair dryer
Bidet
Electric kettle
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Deluxe Room

Japanese-Style Deluxe Room | In-room safe, desk, free WiFi, bed sheets

Japanese-Style Deluxe Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bathtub and shower
Private bathroom
Hair dryer
Bidet
Electric kettle
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-Style Superior Room

Japanese-Style Superior Room | In-room safe, desk, free WiFi, bed sheets

Japanese-Style Superior Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bathtub and shower
Private bathroom
Hair dryer
Bidet
Electric kettle
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

Similar properties

Reception

Takumi no Yado Miyama Ouan

  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 225 reviews
The price is CNY2,095
CNY2,318 total
Nov 12 - Nov 13
Takumi no Yado Miyama Ouan
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About the neighborhood

Map
Azumi 4181, Matsumoto, Nagano, 390-1515

What's nearby

  • Mt. Norikura Snow Resort - 11 min drive - 5.6 km
  • Ichinose Meadow - 12 min drive - 6.3 km
  • Hirayu Onsen - 26 min drive - 16.8 km
  • Kappa Bridge - 37 min drive - 21.3 km
  • Shinhotaka Ropeway - 60 min drive - 37.7 km

Getting around

  • Shin Shimashima Station - 40 min drive
  • Shiojiri Station - 45 min drive
  • Narai Station - 47 min drive

Restaurants

  • ‪グレンパークさわんど - ‬5 min drive
  • ‪もみの木 - ‬16 min drive
  • ‪アルプスホルン - ‬15 min drive
  • ‪あんき屋 - ‬15 min drive
  • ‪食事処よし本 - ‬15 min drive

About this property

Awanoyu

Awanoyu is a great choice for a stay in Matsumoto. Guests can indulge in massages, and Hana serves Japanese cuisine.

At a glance

DONE

Hotel size

    • 24 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
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Special check-in instructions

    • The front desk is open daily from 7 AM - 10 PM
    • Front desk staffed during limited hours
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Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 13
    • Minimum check-in age is 18
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Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Kaiseki meal
  • Water dispenser

What to do

  • Hot springs
  • Karaoke

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs open between 10:30 AM and 2:00 PM.

Dining

Hana - This restaurant specializes in Japanese cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Pool, spa, & gym (if applicable)

  • Hot springs access available from 10:30 AM to 2:00 PM
  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bathing facility

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Also known as

Awanoyu Inn Matsumoto
Awanoyu Inn
Awanoyu Matsumoto
Awanoyu Hotel Matsumoto
Awanoyu Ryokan
Awanoyu Matsumoto
Awanoyu Ryokan Matsumoto

Frequently asked questions

Does Awanoyu offer free cancellation for a full refund?

Yes, Awanoyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Awanoyu?

Sorry, pets aren't allowed.

Is parking offered on site at Awanoyu?

Yes, there's free self parking.

What are the check-in and check-out times at Awanoyu?

Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is 10 AM.

What is there to do at Awanoyu and nearby?

Onsite recreation at Awanoyu includes hot springs.

Are there restaurants at or near Awanoyu?

Yes, Hana offers Japanese cuisine.

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Awanoyu Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Nice spa

Traditional culture. Relaxing and quiet stay. Nice spa. Good service.
Ka Wai, 1-night trip

6/10 Good

Happy we tried the ryokan, definitely an experience to do in Japan. The property is pretty dated, and the staff watches your every movement which feels weird. But glad we did it. I think it was overpriced for the age of the facility.
lindsey, 2-night trip

10/10 Exceptional

Friendly staff and their attention to details. Never refuse a request. The mixed milky onsen was really extraordinary and a very unique experience. The ladies were given a wrap around and nothing can be seen with the milky onsen. Very discreet , indeed!
Fong Peng, 1-night trip

10/10 Exceptional

ぬる湯がめちゃくちゃ良かった ただここまで温度が低いと好き嫌いは分かれそう。
Kenichiro, 1-night trip

8/10 Very good

温泉が最高！

泡の湯さんには、約20年前から幾度かお世話になっております。いつも萌黄でしたが、今回、初めて翠で予約できて非常に楽しみにしていました。 お湯の泉質など温泉はいつものことながら大満足でした。また、部屋は非常に清掃が行き届いており大変満足できました。 しかし、夕食も朝食も量が多く、あまり、山の幸という感じがせず、街中の居酒屋と変わらない感じで少し残念な気がしました。加えて、朝食はバタバタ感の中での食事となり、もう少し落ち着いて食事をとりたいなと感じました。 特別な日に宿泊しているお宿なので、少々気になったことを記しておきます。
Ryoichi, 1-night trip

10/10 Exceptional

Simplement magique et totalement dépaysant
Valérie, 1-night trip

10/10 Exceptional

We are the repeaters. This the rare co-ed onsen which allows you to go in with your friends and family. The onsen was filled with milky warm water so that you can stay in long hours and enjoy other people's company. Very relaxing environment surrounded by mountains. The food was omakase and very good. We enjoyed all of the local cuisine items with great beer and sake.
Hiromi, 1-night trip

6/10 Good

料理は非常に良かったが、館内施設の老朽化が目立った
????, 1-night trip

10/10 Exceptional

大露天風呂の湯温が低い事は知っていましたが、流石にもう少しあったかくして欲しい
Akira, 1-night trip

10/10 Exceptional

good
Kyosuke, 1-night trip

10/10 Exceptional

野天風呂は写真の通りとてもよかったです。ぬるいという口コミもあり、確かにその通りですが、だからこそ長く湯に浸かることが出来ます。また、よく探せば暖かいお湯が出ている処もあります。夕食で提供された岩魚の塩焼きはとても美味しく、東京の星付きレストランでも同じものを出すのは困難でしょう。此処にしかない贅沢が確かにありました。
Takashi, 1-night trip

8/10 Very good

Awanoyu is among one of those onsen ryokans we love the traditional ambience. Its open air spa is exceptional in the natural serenade!!
Sze Chun Wilson, 2-night trip

10/10 Exceptional

本当に良い温泉でした。混浴も付けるものがあったので気にすることなく安心して温泉を楽しめました。温泉に入りながら星空が見えてすごくステキな時間を過ごせました。また行きたいです。
Eri, 1-night trip

10/10 Exceptional

由入住一刻已經超貼心，行李箱會清潔😩先送到房，安排在房間坐下飲茶再慢慢講解酒店，男女混浴溫泉很特別很大，女仕會有特別安排不用擔心走光，食物有水準很好吃，員工很貼心又細心，住宿經驗超好，遇上紅葉季節非常美麗
wing ki, 1-night trip

8/10 Very good

We came here because it was the only outdoor onsen we could find that had mixed gender bathing. I had the impression that it was "towel-optional" for ladies, but another female (Japanese) guest rushed over to me when I entered the bath with just a modesty towel and ushered me back to the changing room to get a proper wrap around towel. Then when I came out with it, she pointed out that it had snaps along the top to make sure the towels wouldn't reveal anything, and actually snapped my snaps herself. She was kind and motherly about it - not rude or aggressive. Still, people thinking this is towel optional should be aware of this expectation. I was not aware that there is an annex where couples can enjoy the time together. They had convenient parking and helped us with our bags. Little to no English spoken. The stay was a gift for my husband who had never been to Japan and loves seeking out wild hotsprings in the US. So, the room and the kaiseki did not disappoint. The bathing while beautiful was a little akward. And we would have preferred to have our meal in the company of others, especially since we had no idea about what we were eating. I don't think it's so difficult these days to run a menu through a translator program and print it. So, I'm glad we experienced it. It was far and above the most expensive place we stayed in Japan. For any further visits, I think we'll look for a place outdoor private baths.
joanne, 1-night trip

10/10 Exceptional

お風呂や料理が予想以上に素晴らしく、女将さんの心遣いや従業員の方々の対応も落ち着いていて安心してくつろげました
けいこ, 1-night trip

10/10 Exceptional

露天白骨溫泉沒得輸！

地點在山上 如不是自駕會比較麻煩 但旅館露天風呂真的太好 很舒服很relax! 只是露天的溫泉水可以再熱一點就更加好！一泊二食 食物不錯 不過餐廳抽風好像不是太好 油煙味很重！總括來說 是一間很值的再來的白骨溫泉旅館！
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Chi Kong, 1-night trip

10/10 Exceptional

接客、お風呂、お料理と 全て良かったです。
MIKIO, 1-night trip

8/10 Very good

到着が遅くなりましたが、快く迎えてくれて嬉しかったです。 お部屋もキレイで広くて良かったですが、お風呂にドライヤーが無くてびっくりしました。旅館の人に聞くと、コロナ対策で何も置いていないとのことでした。 お風呂に入る前に気づいたので良かったですが、先に教えて欲しかったです。 お部屋にティッシュが無いのも残念でした。 帰りに上高地の行き方を聞くと、とても丁寧に教えてくださり、大変助かりました。
KIMIKO, 1-night trip

4/10 Fair

有名だけど。。。

何度も日帰り入浴で訪れていた有名な混浴の露天風呂は広くて気持ち良いです。滞在して良かったのは、時間に縛られずに入れること。 食事は美味しくありません。 また、建物も古めであまり綺麗とは言い難いです。 強気の価格設定で、ぶっちゃけ宿泊はオススメしません。 白骨温泉には他にも良いお宿があります。 日帰り入浴を数回経験するくらいで十分です。
1-night trip

10/10 Exceptional

湯は最高

露天風呂も内湯も非常に良い。 やや、割高感は否めない。
1-night trip

8/10 Very good

Especially the meal provided were excellent !!!
SIU FONG, 2-night trip

4/10 Fair

My family and I were disappointed their service. We went their around 10 years ago and expected just little bit too much,but unfortunately their service was not proper toward their price. Especially their quickness of service was not good. Of course their hot spa itself was sufficient for be satisfied with us. We strongly hope that their service will become better ASAP.
1-night trip

10/10 Exceptional

ゆっくりと過ごすのにいい旅館

家族3人で滞在。険しい山道を登り切った所にある緑に囲まれた温泉宿。白濁した温泉は湯温は低いですが、長湯をすると後からじんわりと体の中から温まります。しばらくは体全体が硫黄臭くなりますが。かけ湯の音しか聞こえない中での家族3人での露天風呂（混浴）は、良い時を過ごせました。食事は量も十分過ぎるほどで、美味しいながらも苦しくなりました(笑) できれば2泊して、ゆっくりと温泉を楽しみたかったです。
YOSHIYUKI, 1-night trip

10/10 Exceptional

親切的服務

很好的體驗及美味的食物。不過唔近上高地。 溫泉很舒適，員工非常親切，為今次的日本之旅帶來美好的回憶～
So, 1-night trip