Staff weren’t very helpful. They didn’t ask for us to pay when we arrived (normally we pay before hand so we forgot too) and instead of waiting until morning we had a staff member bang on our door after midnight. We have two kids under two who were sleeping. We arranged the shuttle service to take us to the airport the following morning and they cancelled it last minute resulting in us needing to organise a taxi. Place is dirty, especially the bathroom but our main issue is staff incompetence.
This hotel is perfect for airplane layover, the staff working over there are really helpful, one of them used her personal phone help me order food.
Ann
Ann,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Florent
Florent,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Very good for close to airport well looked after👍
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
KUAN WAI
KUAN WAI,5 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 3 日
空港からの送迎バスが時間通りに来ず、寒い中で1時間以上待たされました。
Yusuke
Yusuke,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
Great friendly staff and service made my holiday very enjoyable. China is sa fabulous country.very friendly helpful & hospitable. The only inconvenience was the limited access to major metros. Very friendly people
Worst hotel experience ever. Dirty. Don’t speak English but in English says to call this number for shuttle from airport. Spent more on taxi than room cost. I hate hotels.com for not vetting these hotels better.