The price was very low, so I did not expect much, but there were a couple issues I can't overlook. First, the elevator was out of service the entire stay. We were only on the third floor, but we're an older couple, and it was tiring after a long day of sightseeing. Second, the mini fridge in our room did not work. That was a nuisance since there was also no ice machine. The room itself was clean with newer laminate flooring and decent bedding. The common areas were fairly run down. The neighborhood is a little seedy, but no one bothered us. With that cavear, the location is convenient to BART and Union Square.