The location of this hotel is very good, the overall performance of the hotel is very satisfactory,the room clean and comfortable, beautiful scenery in the rooftop pool.
lorna
lorna,1 晚浪漫旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 13 日
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 2 日
magalie
magalie,10 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 16 日
Great experience @ Ubumwe Grande Hotel.
I had a wonderful time during my 4- night stay at Ubumwe Grand Hotel.
Lovely service, comfortable rooms and very pleasant staff.
Manzi ( Roof top Restaurant staff) was exceptional.
Also the hotel has an amazing roof top view of Kigali both during the day and at night.
I would highly recommend Ubumwe Grande Hotel in Kigali to anyone visiting Kigali.
Kigali is indeed a lovely, clean city.
I plan to stay at Ubumwe Grande Hotel when next I visit Kigali, Rwanda.
Keep it up.
真实旅客
4 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 12 日
Ammba
Ammba,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 7 日
Amazing views and staff. Great mattress. Excellent croissants. Very walkable to many offices/shopping places nearby
Michael
Michael,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 25 日
Great business hotel
My stay was very comfortable, and the rooftop restaurant is wonderful. Nice to have a small fitness center, too. The outlets in my room tripped twice, but maintenance was quick to reset them. A minor inconvenience. Universal outlets are convenient.
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 24 日
Excellent experience
Gabriel
Gabriel,3 晚行程
Expedia真实住客点评
6/10 好
2024 年 11 月 23 日
Nice view - but bad service and bad upkeep of room
I landed at 1:00 am, and they did not send by airport pick-up. After waiting for 30 minutes and calling them, they made arrangements to bring me to the hotel. This was despite sending them several emails and making an international call, and finally getting an email confirmation. Other than that night's front desk guy, all other front desk staff were unfriendly and unhelpful.. When you shower the water floods the bathroom.
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 13 日
Ernesto
Ernesto,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 7 日
My first time visiting Rwanda and the staff at Ubumwe were very pleasant and nice. The facility is clean and located in an area with a lot of shops.
Lisa
Lisa,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 28 日
it great
IBRAHIM E
IBRAHIM E,4 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 24 日
Comfortable rooms and multiple good dining options. Especially the rooftop. Staff truly lovely people, so nice and helpful.
Lisa
Lisa,3 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 7 月 23 日
Gislain
Gislain,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 7 月 23 日
Está bien en general, pero hay detalles en las habitaciones que no funcionan: se atora la puerta, o el aire acondicionado no funciona.
La alberca estaba cerrada por reparaciones y no se avisó al reservar.
Buen ambiente en el roof top restaurant.
Gerardo
Gerardo,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 17 日
Was a good stay but am sure there is more value for money around.
Derek
Derek,3 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 7 日
The staff was very professional and welcoming
They provided quick prompt service
Kenneth
Kenneth,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 28 日
Great hotel with rooftop pool and gym. Rooms and apartments are available for larger groups. Right next to Kigali city market - 5min walk. Great staff. There is some construction in the area, so check for your room location.
Jokubas
Travelocity真实住客点评
10/10 绝佳
2024 年 6 月 23 日
Very nice hotel with great amenities and great staff.
Dorinda
Dorinda,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 6 月 9 日
O
SUSAN
SUSAN,3 晚家庭旅行
Travelocity真实住客点评
8/10 很好
2024 年 6 月 2 日
The property was very clean. We felt very safe.
Charlesworth
Charlesworth,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 5 月 29 日
Staff unfriendly and not helpful at all. Outdated rooms and overall. They were late for my airport pickup. Breakfast there were few vegan options and I had to get my own coffee while many others around me were served.
Jenna
Jenna,7 晚行程
Expedia真实住客点评
8/10 很好
2024 年 5 月 9 日
Ruth
Ruth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 28 日
Highly recomanded
IBRAHIM E
IBRAHIM E,3 晚商务旅行
Expedia真实住客点评
4/10 尚可
2024 年 3 月 18 日
Would not recommend
Would definitely not recommend staying there. The staff is lost although polite and nice, but have no idea what customer service is about and entails. It took four emails and a phone call to arrange something as simple as an airport pick-up so the stay certainly did not start on a high note. No hot water in the room the last night/last morning of the stay. No room upgrade that was supposedly part of the "Hotels.com Gold Member Perks", though room availability was evident on their website. For my last night, I stayed at "5 Swiss Hotel" nearbly: half the price for a cleaner room, working shower, and much nicer staff.