Does Hotel Mac offer free cancellation for a full refund?

Yes, Hotel Mac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Mac?

Yes, dogs are welcome. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Mac?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Mac?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.

Is there an onsite casino at Hotel Mac?

No, this hotel doesn't have a casino, but San Pablo Lytton Casino (8-min drive) is nearby.

Are there restaurants at or near Hotel Mac?

Yes, there's an onsite restaurant.

What's the area around Hotel Mac like?

Hotel Mac is in Point Richmond, a short 16-minute walk from San Francisco Bay. Travelers recommend the hotel for its walkable location.

Hotel Mac, Richmond: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 27, 2024

I will definitely be staying here again!

Alfonso, 1-night trip

10/10 Exceptional

Oct 29, 2022

Lovely accommodations

David, 1-night trip

10/10 Exceptional

Jul 7, 2024

Spacious beautiful comfortable room. So easy to get around and lovely areas to explore nearby. Good communication between us and property management

Helen, 3-night trip

8/10 Very good

Apr 9, 2023

Nice place in Point Richmond

Nice room. Small but comfortable. It felt like a cozy B&B.

Jim, 2-night trip

10/10 Exceptional

Sep 15, 2022

I expected a lot from the reviews that I read online and we were very pleased with our room and the property overall. We’re planning another stay in about 3 weeks

Rick, 1-night trip

10/10 Exceptional

Nov 17, 2024

There are several properties associated with Hotel Mac. We were in the Annex which was a very nice well kept building. It is near a railyard so there was some noise related to that. The hotel provided earplugs which neither myself nor my husband used and we both slept well.

Erica, 1-night trip

10/10 Exceptional

Jul 19, 2023

Lovely hotel in a very interesting part of Richmond. Near the ferry to San Francisco. Hotel has convenient parking and nice, clean rooms. I also liked the check-in process, which was done via texts and codes.

Stephanie, 5-night trip

6/10 Good

May 18, 2024

Nice room and location

Good location and nice room! It would be nice if there was a reception or someone to talk to. Having to call someone is not as convenient and staff was not always friendly or helpful. Nice to be able to walk to coffee shop and restaurants. Overall recommend the place!

Alexi, 4-night trip

6/10 Good

Nov 28, 2023

To many gate codes. Room was pleasant to be in. Manager could have been more helpful. Housekeeping staff were very courteous and helpful. To much train noise.

George, 3-night trip

10/10 Exceptional

Jan 17, 2024

I was disappointed that we asked for a room with a fireplace and we got it, but it didnt work. I never saw anywhere on line while reserving, that the fireplace was inoperable. Our room was lovely and we enjoyed our stay and would stay again! How can I order a couple Hotel Mac coffee nugs? Those are awesome!!

Julie, 1-night trip

10/10 Exceptional

Dec 13, 2022

This is a beautiful hotel. It is lovingly renovated. Although we never saw anyone except maids because the check in was contactless, the codes to outside door, room door, and parking lot all worked without a problem. My only complaint is that the lovely fireplace did not work. I knew it was going to be a rainy day and really looked forward to sitting in front of it. Either do not mention there is a fireplace or else out state in the description that it is merely decorative.

Marlina, 1-night trip

8/10 Very good

Oct 8, 2024

Cute hotel with variety of rooms

Our third stay here at this cute hotel for an annual overnight bike trip. We like the gated parking lot and close restaurants options. We previously stayed in main hotel and carriage house; were in Annex 202 this time. Room size is perfectly fine, but a much smaller bathroom in this 'economy' room. Stairs to room have two 90 degree turns, so if you have heavy or big items, consider a different room. AC struggled on a very hot (near 100). Our room was 87 degrees when we arrived at 5pm, and was still 82 at 9pm when we returned from dinner with it on full blast. Very nice that ear plugs are provided, but the train noise seemed less loud than our previous stays. As usual, the contactless instructions were complete and very clear. If it is your first stay make sure to read thoroughly as there is no front desk.

Sheila, 1-night trip

10/10 Exceptional

Sep 5, 2022

Nice hotel in a cute town

Instructions for getting into the room were emailed, and the contactless entry worked seamlessly The area of Port Richmond feels like a small town, and was very pleasant to walk around. The room we stayed in (HighCliff) was a delight. There was no food available at the hotel (restaurant no longer open), but there are a couple of small neighborhood grocery stores nearby and several eateries nearby for dining in or take out. The room had a fridge which was nice, but unfortunately the ice maker fridge at the end of the hall was comepletely frosted over and unusable. We cycled to the property so we did not use the parking area.

Sheila, 1-night trip

10/10 Exceptional

Apr 27, 2023

Very nice but needs work

Really cool cottage feel. Clean, cozy and recently upgraded. However several blinds were broken. I was on ground level off a side street. Anyone could walk along the side of the house and fully watch me inside. I had to cover them with towels. Hotel failed to disclose its right next to a train track. Loud trains all night. But, I would stay again if they fix the blinds.

Barbara, 1-night trip

6/10 Good

May 30, 2024

Strangest hotel I have ever stayed at. The room itself was clean and comfortable. The TV system was not intuitive at all, it certainly wasnt the typical hotel TV. While the hotel manager offered to come to my room to show me how to use it "once I got all my questions regarding the room together " I did not have time. No interaction with any staff except via text. Parking was in a gated parking area a block away, not very convienent when hauling several bags. You are given 4 different codes - parking lot car gate, parking lot pedestrian gate, hotel main entrance and room door. I am glad when I first left the room I checked to see if my door was locked when I closed it...it wasnt. Took me a bit to figure it out, but I had to press a button on the inside of the door for for to lock. This is an important piece of info that should be given in advance. I could have easily walked away with my door unlocked. Although the parking lot was gated, there were no security cameras visible anywhere. Neighboring parking lots had them. The gated area would be very easy to jump and therefore break in and steal your vehicle. It is a false sense of security. No where to unload at the hotel unless you double park and risk a ticket. You need a code to get in the main hotel door, but the neighboring restaurant has direct access and the elevator is not a keyed, so again a false sense of security. I cannot recommend this hotel and will not stay here again.

John, 1-night trip

6/10 Good

Nov 10, 2025

The room was fine. We never saw any staff. We were in the Carriage House in what is essentially a lovely apartment.

John, 1-night trip

10/10 Exceptional

Aug 25, 2025

We loved it!

This place was quaint and very clean. the bed was comfortable and had great little details around the space.

Jordan, 1-night trip

8/10 Very good

Aug 2, 2025

We arrived at night and it was a little bit hard to find our unit. However, once we got in, it was very nice. Just be sure to read your instructions all the way through before you get there and it will be much easier.

Chantal, 1-night trip

6/10 Good

Jul 6, 2025

This hotel has three closely-located buildings; the original hotel and then two large-ish buildings across the street which you access from a different avenue (Railroad Avenue). We stayed in the closer Annex building, which appears to have three guest rooms. Our room was perfect, clean, and quiet — even with the railroad running parallel to Railroad Avenue. Two free bottles of water; auto-cup coffee/tea, kitchenette. Very comfortable and cozy room. Recommended that they provide more than the single roll of toilet paper which was already opened and out - could not find another one inside the room. i suspect the room attendant missed that accidentally. Great shower. Comfy bed. I would not recommend the limited-space gated parking; just find some street parking. There is ample street parking on the Railroad Ave side for the two other buildings; parking is sketchy because homeless folks live in the cars in the ample parking, and spend the day tinkering - they were not intrusive, but it was something we were not accustomed to seeing. There is no hotel lobby per se - they do “contactless entry”. We received an email with door and room codes and only communicated with staff through text. Early check in and late check in are available for additional fees, which you may be charged for if you use your door code earlier than check in at 3 pm or after checkout at 11 am, unless you have advance permission. We would stay here again, despite the learning curve.

John, 2-night trip

10/10 Exceptional

Jun 10, 2025

Nice, clean, and surprisingly beautiful room! The restaurant is also amazing!

Rongqing, 1-night trip

10/10 Exceptional

Jun 3, 2025

Very nice and clean room. Comfortable! Everything was contactless, so I never saw anyone.

Timothy, 1-night trip

10/10 Exceptional

May 24, 2025

Richmond Point, of which the Hotel Mac is at its center, is a wonderful little neighborhood.

Thomas, 1-night trip

8/10 Very good

May 20, 2025

The neighbor behind 103 has a really loud dryer

Crystal, 1-night trip

6/10 Good

May 14, 2025

This is the second time we have stayed there and a few things need to be fixed. Unfortunately the fireplace did not work and that was half the reason we booked that particular room. The TV in the bedroom is way to small and does not have the same channels that the living room TV has. Both remotes needed batteries. The bedroom wall socket cover fell off when my husband went to plug in his phone charger and on the other side of the bed both sockets were full, no place to plug in a charger or anything else. Restaurant was wonderful though.

Tony, 2-night trip

8/10 Very good

May 7, 2025

A cozy room in an historic hotel

A cozy room in an historic hotel. Very spacious with a comfortable bed and lovely restaurant right downstairs. The hotel is in the middle of a cute Main Street. Would stay again!

Stephna, 1-night trip

Hotel Mac

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Design Suite, 1 King Bed with Sofa bed

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Annex 202

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Annex 203

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Traditional Single Room, 1 Queen Bed

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Romantic Suite, Jetted Tub

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Carriage House 101

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Carriage House 102

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Carriage House 103

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Carriage House 104

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Carriage House 105

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