Holiday Emerald Hotel, near Hoan Kiem Lake, offers a warm welcome with in-room WiFi and local cuisine breakfast. Take advantage of bike rentals to explore Hanoi Old Town Night Market or unwind on the terrace. The helpful staff has left a lasting impression on previous guests.
St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
Hanoi Old Town Night Market - 7 min walk - 0.6 km
Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
Getting around
Noi Bai Intl. Airport (HAN) - 43 min drive
Hanoi Long Bien Station - 15 min walk
Hanoi Railway Station - 16 min walk
Hanoi Gia Lam Station - 17 min drive
Airport shuttle (surcharge)
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Restaurants
Bún Chả Đắc Kim - 1 min walk
Hanoi Garden - 1 min walk
Phở Gà Hàng Hòm - 2 min walk
chất coffee & drinks - 1 min walk
Quoc Huong - 1 min walk
About this property
Holiday Emerald Hotel
Holiday Emerald Hotel offers a great location, putting you within just a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Also, Train Street and Hanoi Old Town Night Market are within just a 10-minute walk. Fellow travelers love the helpful staff.
At a glance
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Hotel size
21 rooms
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Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Transfers
Airport shuttle on request (available 24 hours)*
Train station shuttle
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Other information
Designated smoking areas
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 6:30 AM–9:30 AM
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Terrace
Television in common areas
Mosquito nets
Accessibility
Elevator
Raised toilet seat
Low-height counter/sink
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Sleep well
Soundproofed rooms
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately VND 100000 for adults and VND 100000 for children
Airport shuttle service is offered for an extra charge of VND 408000
Train station pick-up and train station drop-off service is offered for an extra charge
Credit card charges are subject to an extra charge
Children & extra beds
Rollaway beds are available for VND 300000.0 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Holiday Emerald Hotel Hanoi
Holiday Emerald Hanoi
Holiday Emerald
Holiday Emerald Hotel Hotel
Holiday Emerald Hotel Hanoi
Holiday Emerald Hotel Hotel Hanoi
Frequently asked questions
Does Holiday Emerald Hotel offer free cancellation for a full refund?
Yes, Holiday Emerald Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Emerald Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Holiday Emerald Hotel?
Sorry, there's no onsite parking at Holiday Emerald Hotel.
Is airport shuttle service offered by Holiday Emerald Hotel?
Yes, an airport shuttle is available. The charge is VND 408000.
What are the check-in and check-out times at Holiday Emerald Hotel?
You can check in starting at 2 PM. Check-out time is noon.
What's the area around Holiday Emerald Hotel like?
Holiday Emerald Hotel is a short 6-minute walk from Hoan Kiem Lake and 4 minutes' walk from St. Joseph's Cathedral of Hanoi.
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Reviews
Holiday Emerald Hotel Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.4
Location
10
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as great, exceptional, and very nice with a variety of options. (10 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Value
Taxi
Airport
Trip
Luggage
Reviews
Verified
10/10 Exceptional
Apr 3, 2026
We have stayed at this hotel 3 times and enjoy it each time. The staff is friendly and they have a good breakfast. It is a short walk to the Hoen Kiem Lake.
Richard
Richard, 3-night trip
Verified
8/10 Very good
Mar 18, 2026
Excellent location in old quarter. We were in the family which was large and clean bathroom. A little damp on ceiling in bedroom
Sara
Sara, 3-night trip
Verified
10/10 Exceptional
Sep 10, 2025
Good stay.
Staff was very friendly and helpful.
Jeremy
Jeremy, 5-night trip
Verified
10/10 Exceptional
Nov 8, 2025
The staff were lovely and very helpful. The room was large and comfortable. I would definitely recommend!
Craig
Craig, 1-night trip
Verified
10/10 Exceptional
Jan 29, 2026
The room is clean and neat. Timi, the front desk man was very nice, friendly and helpful to us. He was so accommodating and always there to offer you something even if you already check out and hanging at the back of the lobby due to later departure. The hotel is located in the heart of the city, convenient to shop around the vicinity. Will recommend this hotel. :))
Edna
Edna, 2-night trip
Verified
10/10 Exceptional
Nov 6, 2025
The staffs are very helpful!
My suite has a large window I love looking out the window every morning feels amazing!!!
Thank you so much and I’m looking forward to come back soon!!!
Dominic Dat
Dominic Dat, 1-night trip
Verified
8/10 Very good
Jan 10, 2025
Good location for exploring the old city.
Mimi
Mimi, 1-night trip
Verified
10/10 Exceptional
Feb 10, 2025
Amazing staff and location. Great breakfast. Loved my experience.
Lee
Lee, 5-night trip
Verified
10/10 Exceptional
Oct 20, 2024
Staff was very nice, pleasant and accommodating
Gennie Ann
Gennie Ann, 2-night trip
Verified
10/10 Exceptional
Oct 1, 2023
We had a great stay her after halong bay. Very walkable to everything. The free breakfast was exceptional and the staff was super helpful
Alex
Alex, 1-night trip
Verified
10/10 Exceptional
Sep 27, 2024
The hotel is about a 10 minute walk to the heart of the old quarter. Rooms were clean and the staff were both friendly and helpful.
Collin
Collin, 4-night trip
Verified
10/10 Exceptional
Mar 24, 2024
Thanks for the hosts hospitality!
The hosts are kind and sincere, services are very good, strongly recommended!
Verified traveler
2-night trip
Verified
10/10 Exceptional
Mar 3, 2025
This is our second time we have stayed at Holiday Emerald Hotel. It is in the old quarter and just a few blocks from Hoan Kiem lake. It is very quiet and comfortable rooms with a good breakfast in the morning. The staff are very friendly. We required 3 rooms and they were all on the same floor which was very handy. Highly recommended for a hotel stay.
Karen
Karen, 3-night trip
Verified
10/10 Exceptional
Jun 3, 2024
Good location. Room is clean and fully supplied with amenities. Jennie checked us in. Very nice and friendly.
Pho
Pho, 1-night trip
Verified
10/10 Exceptional
Sep 12, 2023
Mrs. Hướng was absolutely a charm and she was able to help us around the area. It’s a great location and is walkable around the main part of the city. She also help us with transportation to the airport. Room are clean and service was great.
Quyen
Quyen, 3-night trip
Verified
10/10 Exceptional
Nov 27, 2023
Dear Holiday emerald hotel,
thank you so much! I had great time at your hotel. It was my first time to visit Vietnam. But, your service made me feel comfortable and I enjoyed my sightseeing. I want to come back and stay at your hotel again.
MAKI
MAKI, 3-night trip
Verified
10/10 Exceptional
Sep 26, 2023
Amazing
Had a lovely stay here. Overall did 3 nights but was all split up due to trips. Whilst on trips staff would look after my luggage and even put them in my new room for me waiting. Breakfast was really good and quick service. All front staff were helpful. Would recommend
Teresa
Teresa, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2023
Superb location ..dead centre of the tourist trap at the old quarter. Highly recommend..I’m from Singapore.
Breakfast is great...price of the accomdation is superbly fair.
Superb and polite staff at the front desk look like Jim, Max, Alex, Jennie, Hai….
I highly recommend family looking for value and location.
Christina
Verified
10/10 Exceptional
Sep 3, 2024
This place is a hidden gem, an oasis of tranquility in the middle of an action-packed, popular tourist area: old town Hanoi. Walking out the hotel, you ‘re in middle of endless fun, exciting activities. Yet, stepping back through the front door, you’re immediately surrounded with calm energy. The warm, personable demeanor from Ms. Hương and Mr. Trí made me feel like a very welcomed house guest!
Toan
Toan, 3-night trip
Verified
10/10 Exceptional
Oct 1, 2023
Holiday Emerald was a very nice place to stay. Jenny and her staff was excellent. She help us with airport transportation and calling our tour drivers. Excellent English. The ice coffee at breakfast is better than.any of the coffee shops. Air conditioning in the room worked very well . I would recommend this place to anyone
Alex
Alex, 2-night trip
Verified
10/10 Exceptional
Jan 31, 2024
The staff at holiday emerald hotel were absolutely amazing, they were so kind a welcoming. The hotel itself was nothing amazing but that was reflected in the price as it was very good value. Most importantly though it was kept very clean and they provided all the essentials you need. My favourite thing about my stay was the people who work there, they went above and beyond to help us out. They arranged all the taxis we needed offered great advice and despite us leaving the hotel very early each morning they packed us cute little breakfast boxes for the road. Highly recommended.
Adam
Adam, 2-night trip
Verified
8/10 Very good
Jan 27, 2024
Pros:
-Friendly and helpful staff
-Good breakfast and variety of choices
-good size room
-hot shower
-good location
Cons:
-Noisy room next to the staircase. Could hear everything from foot steps, elevator noise, general walking noise. Hard to sleep.
-back room dark.
-need some upgrade especially in the back room and shower.
sio ratha
sio ratha, 2-night trip
Verified
10/10 Exceptional
Feb 4, 2024
Heart of everything
This hotel is in the heart of everything. Staff are friendly though i had to wait for some time to be check-ed in.
Water pressure is good and they provide bathing foam (not bar soap). Breakfast is decent too. You may request for omelette, vietnamese coffee or hot noodles on top pf the other food provided. Noodles come in both vegetarian and non vegetarian style.
There is a place nearby for indian food and several massage places along that stretch. It's also walking distance to the Hanoi Opera House, Sword Lake and Dong Xuan market. (15-20mins)
Nithya
Nithya, 6-night trip
Verified
10/10 Exceptional
Nov 8, 2025
Super nice personnel, good Wi-Fi and really close to everything