The telephone line in our room was never connected. In spite of having the "please make up room" sign on the door from 10am through 5pm, our room was never made up. Both mornings of our stay, a television in the breakfast room was playing national news, with clearly audible volume, describing, in great detail, very child-inappropriate details of the P-Diddy trial, and when I requested multiple times that it be turned off because there were children in the room and it was inappropriate, I was first told that it could not be turned off, and I was then promised that it would be turned off the next day, and it was not.