Very disappointed . Couldn’t even get in through valet at check in at 4pm. Had to get out and park on the street. Got inside and there was a line of 50 guests trying to check in. Minimal staff at the front desk. Came back at 5pm went through check in process and then was told our room was not ready and wasn’t guaranteed to be ready even if we checked in at 3pm. The hotel is nice but understaffed. Every restaurant/market closes early.
Would definitely never recommend or return.
David
David,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Cooper
Cooper,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 24 日
Great customer service!! Friendly ambiance and welcoming atmosphere!! Definitely will be coming back here if there again.
Elvia
Elvia,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Renee
Renee,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Hector
Hector,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Great stay!
The Omni in downtown Louisville is a beautiful hotel. I had to come for a conference, and this was such a perfect location for it.
Melea
Melea,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
Karen
Karen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Great stay!
Beautiful hotel and location !
Tiffanie
Tiffanie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Michel
Michel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Raquel
Raquel,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 15 日
Not Likely to Stay Here Again
My husband and I booked a room for our anniversary. Overall, it was fine. Our bed at home was more comfortable. Housekeeping walked into the room in the morning, which was awkward considering this was a romance trip. We decided that was the end of the romace and left right after. Then after we checked out we were charged a small fee for...something. I have no idea what since I wasn't sent a receipt, just saw the charge to my bank. We'll likely stay somehwhere else next time.
Nikki
Nikki,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 13 日
The Omni was beautiful and clean, food experience was lackluster at best. Room service was a long wait and food was not very good. The bars and restaurants were nice but for the price food was not the best. The room was very nice and comfortable.
norma
norma,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 11 日
Valued
Valued,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Great Conference venue
Check in gentleman tried to be funny during check in. Appreciated his attempt of humor at 1030pm. Hotel was lovely and perfect for a conference with lots of easy access to restaurants and shopping.
Rae
Rae,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Tina
Tina,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Amanda
Amanda,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Fabulous business trip/conference
Everyone was so helpful and very nice. Beautiful hotel with great amenities.