Hotel Castillo

Property class: 3
Adults-only hotel in San José with restaurant and bar/lounge

Choose dates to view prices

Hotel Castillo puts you within a 10-minute drive of Sabana Park and National Stadium of Costa Rica. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, this hotel is within a short drive of Multiplaza Mall Escazu.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Airport drop-off service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY609
CNY689 total
includes taxes & fees
Oct 13 - Oct 14

Room options

View all photos for Double Room, 1 Queen Bed

A room with a wooden ceiling, a television on a black stand, a leather sofa, a wooden coffee table, and a white refrigerator.

Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Double Room, 1 King Bed

A neatly made bed with a wooden headboard, a dresser with a television, and a window with curtains.

Double Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed, Air conditioning

A room with a wooden ceiling, a bed with a blue bedspread, a leather sofa, a wooden table, and a rug.

Deluxe Suite, 1 King Bed, Air conditioning

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Double Room, 1 King Bed, Balcony

A balcony with a glass table and chairs, a potted plant, and a view of greenery and buildings.

Deluxe Double Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Panoramic Penthouse, 1 King Bed

A balcony with a table and chairs, a red roof, and a view of a cityscape.

Panoramic Penthouse, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite

A room with a bed, two recliners, a wooden floor, a ceiling fan, and a TV.

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Map
Avenida 9 y Calle 9 y 11 Detras del ins, San José, 10104

What's nearby

  • Morazan Park - 3 min walk - 0.3 km
  • Plaza de la Cultura - 6 min walk - 0.6 km
  • National Theater of Costa Rica - 8 min walk - 0.7 km
  • National Museum of Costa Rica - 8 min walk - 0.7 km
  • Central Park - 10 min walk - 0.8 km

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 20 min drive
  • Juan Santamaria Intl. Airport (SJO) - 27 min drive
  • San Jose Atlantic Station - 9 min walk
  • San Jose Fercori Station - 11 min walk
  • San Jose Procuradiria Museum Station - 11 min walk
  • Airport drop-off service

Restaurants

  • ‪Restaurante La Criollita - ‬2 min walk
  • ‪La Esquinita de la Abuela - ‬4 min walk
  • ‪Restaurante Silvestre - ‬5 min walk
  • ‪Café Mundo - ‬3 min walk
  • ‪Cothnejo Fishy - ‬5 min walk

About this property

Hotel Castillo

  • Hotel Castillo puts you within a 10-minute drive of Sabana Park and National Stadium of Costa Rica. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, this hotel is within a short drive of Multiplaza Mall Escazu.

All inclusive details

  • All-inclusive room rates at Hotel Castillo are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

Hotel size

    • 29 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite parking includes off-street options

Transfers

    • Airport drop off on request (available 24 hours)*

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • Horse riding nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Built in 1900
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Low-height counter/sink
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately USD 4 per person
  • Airport shuttle service is offered for an extra charge of USD 20.00 per vehicle

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hotel Castillo San Jose
Castillo San Jose
Hotel Castillo Hotel
Hotel Castillo San José
Hotel Castillo Hotel San José

Frequently asked questions

Does Hotel Castillo offer free cancellation for a full refund?

Yes, Hotel Castillo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Castillo?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Hotel Castillo?

Yes, a shuttle from the hotel to the airport is available. The charge is USD 20.00 per vehicle.

What are the check-in and check-out times at Hotel Castillo?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is 11 AM.

Is there an onsite casino at Hotel Castillo?

No, this hotel doesn't have a casino, but Casino Fiesta (8-min walk) and Casino Fiesta Heredia (14-min drive) are both nearby.

What is there to do at Hotel Castillo and nearby?

Have fun with nearby activities like fishing, horseback riding, and snorkeling. Hotel Castillo also has a garden.

Are there restaurants at or near Hotel Castillo?

Yes, there's an onsite restaurant.

What's the area around Hotel Castillo like?

Hotel Castillo is in Carmen, a short 9-minute walk from San Jose Atlantic Station and 4 minutes' walk from Morazan Park.

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Reviews

Hotel Castillo Reviews

8.6

Excellent

8.6

Cleanliness

9.2

Location

9.6

Staff & service

8.4

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

It was a great experience at this hotel. The staff and food and service was great. Safe as well.
Verified review

10/10 Exceptional

Room was excellent staff. You couldn’t ask her any better. I have stayed there many times I will always go back there.
Verified review

10/10 Exceptional

Good food options.
Verified review

10/10 Exceptional

All inclusive package is excellent, food is great. Drinks and alcoholic beverages. All staff make you feel at home. I've been coming back within the last 18years and always happy to be back. Don't hesitate to say hi to the owner Matthew who's usually around!
Verified review

10/10 Exceptional

Very convenient, peaceful entertaining place for single men looking for a low cost way to relax and mingle.
Verified review

10/10 Exceptional

Very nice people
Verified review

4/10 Fair

The hotel staff were incredible. The shower wouldn't drain properly. The toilet looked stained. Spider webbs in the corners of the walls. The walls were dirty. The bathroom smelled like sewer. The housekeeping staff really need to do their jobs. The room that I was in was very small. Other than some of the hotel staff this is not a good hotel. They don't take pride in cleanliness.
Verified review

10/10 Exceptional

Good, clean, safe, comfortable with reasonable pricing our food for dinner was awesome with big servings. Sadie our server was proficient good and friendly. We had beef/ steak tacos 🌮 and rice with shrimp 🍤 and both meals were very tasty and reasonable. Star 🌟 🌟 🌟 🌟 🌟 Shelby from Jaco CR & Ft. Lauderdale, FL USA
Verified review

8/10 Very good

The hotel is clean and the employees are very nice and p
Verified review

8/10 Very good

Really nice experience. Great staff!!!
Verified review

10/10 Exceptional

Everything was great stayed in penthouse 2. Only suggestions fix the doors between the balconies. They woke me up a few times at night. Would also be nice to have more privacy between the balconies with some plants or something.
Verified review

6/10 Good

I didn't realize the hotel caters to men seeking paid female companions. My wife and I found it to be an unpleasant situation, though it is legal in Costa Rica. Everything else about the hotel was great.
Verified review

4/10 Fair

Rooms are outdated. Wooden floors in bedrooms squeaking and broken. Bathrooms are small and outdated. large roaches in bedroom. Termites eat the wooden floors.
Verified review

10/10 Exceptional

There's a New Little Gem in the heart of San Jose!

This is a little gem in the center of San Jose. What a find. The staff are second to NONE (Patricia, Monica, Darren). The rooms are clean, the food was terrific and the libations were plentiful. You walk into a deco-like lobby with just enough outdoors to know you're in Costa Rica. Highly recommend the all inclusive for an additional $10/day. Its good for this hotel and their sister property down the street. You'll be even after your first two drinks. My only wish was a small pool or an area outside to sit and relax. But having everything you could want in San Jose just a few minutes walk away more than made up for this. Thanks guys...Had a blast!!!
Verified review

2/10 Poor

Rooms needs to be updated, the ambiance was horrible and food was subpar.
Verified review

10/10 Exceptional

Vriendelijk en behulpzaam personeel. De kamer die ik de eerste nacht had beviel me niet i.v.m. verkeerslawaai. De volgende dag een andere kamer gekregen die wel goed beviel.
Verified review

10/10 Exceptional

Good for fun!

Very close to downtown, shops, restaurants. Very clean and the staff is very helpful. I have stayed here 2 years in a row.
Verified review

10/10 Exceptional

Castillo en San Jose

Great location. Staff work with you on any requests. Breakfast is delicious.
Verified review

8/10 Very good

Nice stay

Hotel was very nice. The all inclusive is well worth the money! They also have a sister hotel a few blocks away you can use your all inclusive at.
Verified review

10/10 Exceptional

Great location in the city, friendly staff!!! Will always stay there
Verified review

10/10 Exceptional

Hôtel idéalement situé dans San José. C'est un peu comme si vous étiez à la campagne sauf que vous êtes en plein centre-ville, c'est juste génial ! Le personnel est super gentil et cherche à ce que le client soit heureux. Franchement, tout le monde est sympa : le barman, la barmaid, les femmes de ménage, les gars de la réception, les gens à la cuisine, le manager. Si vous le pouvez financièrement, prenez les chambres les plus luxueuses et l'option pension complète "all included" où vous avez le droit aux trois repas et à autant de boissons que vous voulez. Vous êtes libre : la réception est ouverte toute la journée et toute la nuit ; les clients sont libres de venir avec qui ils veulent tant que tout le monde est en mesure de fournir des documents d'identité en règle. Il y a moyen d'y manger une nourriture saine et équilibrée. Je recommande vivement cet hôtel. En tout cas, j'y ai passé d'excellentes vacances.
Verified review

8/10 Very good

Enjoyed my stay

Good location. Nice and quiet hotel felt like I had the whole place to myself. It’s an old building that has some character, I will definitely stay here again. The only bad thing about this place is that there is no daily maid service to clean the rooms.
Verified review

10/10 Exceptional

Excellent independent hotel

I love this hotel, it is my 4th stay here, and the facility and all inclusive service are always superb, in my view.
Verified review

2/10 Poor

Hotel Castillo May 2018

Fortunately, the torture only lasted one night: 1. There was no hot water in the room. According to the front desk, there was no hot water in other rooms as well. 2. The front door and window faced the bar area, approximately 15 feet away. If the drapes were open, the bar patrons would peer into your room. 3. Due to the unpopularity of the Hotel, there was only one patron in the bar on this weekend night. Most of the guests were heading to other hotel bars in the area. This was actually good since it was quiet. Bar closed at 1130 p.m. 4. The “All Inclusive Food and Drink” deal is unsatisfactory. Unless you have problems with mobility, there are much better restaurants and bars within walking distance. The lunch and dinner provided by this special is mediocre, you can get much better elsewhere. Unless you speak Spanish, you will have to have the waiter translate your order to the cook who only understands Spanish. The exceptional waiter is the only employee that speaks English. The menu is also in Spanish. The free breakfast is tasty but they provide a fixed quantity. Other hotels in the area also provide as good or better breakfast in a buffet fashion. 5. If you pay your hotel bill with a credit card, the hotel will charge you an extra 6%. This is not a foreign transaction fee, but a scam. No other hotel, restaurant, or store that I know of charges this type of fee. 6. Bottom Line: No Hot Water, Subpar Food and Drink special, Credit Card Scam
Verified review

4/10 Fair

Too be honest not the nicest hotel. Rooms are not as promised.